TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy and Fast Turbo tax was easy to use, did my moms taxes also. same refund as C.P.A. in about an hour.
Date published: 2021-04-14
Rated 5 out of 5 by from Another Successful Tax Return I've been using TurboTax since the 1990s. It has improved every year and become a great tool. I have total confidence my taxes are correct and they will support me if I overlooked anything. This occurred in 2019 and the Audit support walked me through the error. Turned out to be an easy fix. Thank you for a great product and your dedicated staff.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax awesome guide once again! As always, clear, concise questions, with reviews when not sure if entry was complete.
Date published: 2021-04-14
Rated 5 out of 5 by from Administrative Assistant The process was quick and easy! I got stuck on a form and it was resolved easily.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product. Turbo Tax was easy to understand and instructions were detailed. Explained all reasons for deductions. Will use the product again.
Date published: 2021-04-14
Rated 5 out of 5 by from I love TurboTax! I've used TurboTax for over 12 years and it works great for us!
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful and easy to follow. I have a simple tax return but still had a couple of questions. I was able to get them answered easily without the need to hire a CPA and go to their office.
Date published: 2021-04-14
Rated 4 out of 5 by from easy use Have been using for years. No problems Great value
Date published: 2021-04-14
Rated 5 out of 5 by from Easy Peezy I have been using TurboTax for several years. I have always had a good outcome and confidence with the freedom of doing my own taxes.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is very good, but... I use in on Mac OS 11.2.3 and it has its hiccups. 1. It crashed once; fortunately I was at the very beginning and there was not much work to do it again. I made it a point to execute Save command frequently. 2. Clicking on the image of the created file would not open the program; you have to start the program and open the file. 3. The interview form is very helpful except when the help would be really needed, like the meanders of K-1 form 1065. Expansion of both the interview and the help file would be wonderful. 4. I had to hunt for the form 1099-Q, the progression of the interview did not bring it up. Fortunately I knew that I had to fill it. It was easy to find. 5. The interview did not offer application of refund (state) to the next year payments. I had to transfer to forms and find the appropriate line myself. Those problems, except perhaps help with K-1, are minor and they pale in comparison to the insight that one gains into one's finances while preparing taxes with TurboTax. For that reason the program is excellent.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3191
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Fast Turbo tax was easy to use, did my moms taxes also. same refund as C.P.A. in about an hour.
Date published: 2021-04-14
Rated 5 out of 5 by from Another Successful Tax Return I've been using TurboTax since the 1990s. It has improved every year and become a great tool. I have total confidence my taxes are correct and they will support me if I overlooked anything. This occurred in 2019 and the Audit support walked me through the error. Turned out to be an easy fix. Thank you for a great product and your dedicated staff.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax awesome guide once again! As always, clear, concise questions, with reviews when not sure if entry was complete.
Date published: 2021-04-14
Rated 5 out of 5 by from Administrative Assistant The process was quick and easy! I got stuck on a form and it was resolved easily.
Date published: 2021-04-14
Rated 4 out of 5 by from Great product. Turbo Tax was easy to understand and instructions were detailed. Explained all reasons for deductions. Will use the product again.
Date published: 2021-04-14
Rated 5 out of 5 by from I love TurboTax! I've used TurboTax for over 12 years and it works great for us!
Date published: 2021-04-14
Rated 5 out of 5 by from Very helpful and easy to follow. I have a simple tax return but still had a couple of questions. I was able to get them answered easily without the need to hire a CPA and go to their office.
Date published: 2021-04-14
Rated 4 out of 5 by from easy use Have been using for years. No problems Great value
Date published: 2021-04-14
Rated 5 out of 5 by from Easy Peezy I have been using TurboTax for several years. I have always had a good outcome and confidence with the freedom of doing my own taxes.
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax is very good, but... I use in on Mac OS 11.2.3 and it has its hiccups. 1. It crashed once; fortunately I was at the very beginning and there was not much work to do it again. I made it a point to execute Save command frequently. 2. Clicking on the image of the created file would not open the program; you have to start the program and open the file. 3. The interview form is very helpful except when the help would be really needed, like the meanders of K-1 form 1065. Expansion of both the interview and the help file would be wonderful. 4. I had to hunt for the form 1099-Q, the progression of the interview did not bring it up. Fortunately I knew that I had to fill it. It was easy to find. 5. The interview did not offer application of refund (state) to the next year payments. I had to transfer to forms and find the appropriate line myself. Those problems, except perhaps help with K-1, are minor and they pale in comparison to the insight that one gains into one's finances while preparing taxes with TurboTax. For that reason the program is excellent.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3191