TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 2 out of 5 by Ethel12345 from TurboTax is going downhill Questionnaires feel like labyrinths at times -especially the HSA section. Trying to add multiple 1099-SA forms for each employer's HSA was exhausting. Wizards are trying to be too smart. Integrations for crypto are much more painful than last year, somehow. I am left wondering if I should have just done a pen-and-paper filing. Auto-fetching of W2s remains nice, but seems insufficient for the cost.
Date published: 2023-04-14
Rated 5 out of 5 by Te dear ycxv gv from Great Simple and easy doesn't take long vert very easy!!
Date published: 2023-04-14
Rated 4 out of 5 by Xolto from Convenient, reliable, and fairly easy to use Using Turbo Tax year after year is a convenient and reliable way to handle taxes each year. It seems to get a little easier to use, but I always have at least one thing that has to be redone or monkeyed with.
Date published: 2023-04-14
Rated 5 out of 5 by Texas Grateful from Turbo Tax Turbo Tax made doing my taxes very easy and helped me remember things I needed to enter. I am grateful to God for Turbo Tax.
Date published: 2023-04-14
Rated 4 out of 5 by LynninSeattle from It saved us money; our taxes are not complex I've been using Turbo Tax for a number of years. It saves us money. Features we have used: mother-in-law rental; self-employment; energy investment tax credit. Usually it explains what applies to us well enough to make the job less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by Cliff13153 from Turbo Tax is overall pretty rad they were experts!! helped me in under 5 mins every single person i spoke to understands the struggle of taxs
Date published: 2023-04-14
Rated 3 out of 5 by karen20202020 from Always a problem Each year there is some problem where I spend hours trying to fix it or have help getting things fixed. This year the problem was so stupid but again I spent hours trying to file. It would not take my bank information. Kept getting an error message saying they are having trouble...please check my address, credit card information, etc. I must have input this information 10-12 times. I was not able to use the $10 credit I was offered. The first call got disconnected and no call back, the second call I couldn't understand the person trying to help me, he sent me to a supervisor. She was able to help me. Your representatives to not know how to connect to a MAC to enable them to see my screen. This has been going on for years. I'm so fed up with turbotax and don't think I'll use in the future.
Date published: 2023-04-14
Rated 5 out of 5 by Mean Barbara Jean from Turbo tax makes filing taxes easy and smooth The walk through with the filer and asking questions along the way assures that taxes will be done right
Date published: 2023-04-14
Rated 5 out of 5 by ginabrown34 from Love Turbo Tax I have been using Turbo Tax for years and love it!!!
Date published: 2023-04-14
Rated 5 out of 5 by eemv from awesomeeee First time filing taxes alone. I feel like such an adult, thanks TurboTax!
All TurboTax® Offerings Reviews - Page 3191
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by Ethel12345 from TurboTax is going downhill Questionnaires feel like labyrinths at times -especially the HSA section. Trying to add multiple 1099-SA forms for each employer's HSA was exhausting. Wizards are trying to be too smart. Integrations for crypto are much more painful than last year, somehow. I am left wondering if I should have just done a pen-and-paper filing. Auto-fetching of W2s remains nice, but seems insufficient for the cost.
Date published: 2023-04-14
Rated 5 out of 5 by Te dear ycxv gv from Great Simple and easy doesn't take long vert very easy!!
Date published: 2023-04-14
Rated 4 out of 5 by Xolto from Convenient, reliable, and fairly easy to use Using Turbo Tax year after year is a convenient and reliable way to handle taxes each year. It seems to get a little easier to use, but I always have at least one thing that has to be redone or monkeyed with.
Date published: 2023-04-14
Rated 5 out of 5 by Texas Grateful from Turbo Tax Turbo Tax made doing my taxes very easy and helped me remember things I needed to enter. I am grateful to God for Turbo Tax.
Date published: 2023-04-14
Rated 4 out of 5 by LynninSeattle from It saved us money; our taxes are not complex I've been using Turbo Tax for a number of years. It saves us money. Features we have used: mother-in-law rental; self-employment; energy investment tax credit. Usually it explains what applies to us well enough to make the job less stressful.
Date published: 2023-04-14
Rated 5 out of 5 by Cliff13153 from Turbo Tax is overall pretty rad they were experts!! helped me in under 5 mins every single person i spoke to understands the struggle of taxs
Date published: 2023-04-14
Rated 3 out of 5 by karen20202020 from Always a problem Each year there is some problem where I spend hours trying to fix it or have help getting things fixed. This year the problem was so stupid but again I spent hours trying to file. It would not take my bank information. Kept getting an error message saying they are having trouble...please check my address, credit card information, etc. I must have input this information 10-12 times. I was not able to use the $10 credit I was offered. The first call got disconnected and no call back, the second call I couldn't understand the person trying to help me, he sent me to a supervisor. She was able to help me. Your representatives to not know how to connect to a MAC to enable them to see my screen. This has been going on for years. I'm so fed up with turbotax and don't think I'll use in the future.
Date published: 2023-04-14
Rated 5 out of 5 by Mean Barbara Jean from Turbo tax makes filing taxes easy and smooth The walk through with the filer and asking questions along the way assures that taxes will be done right
Date published: 2023-04-14
Rated 5 out of 5 by ginabrown34 from Love Turbo Tax I have been using Turbo Tax for years and love it!!!
Date published: 2023-04-14
Rated 5 out of 5 by eemv from awesomeeee First time filing taxes alone. I feel like such an adult, thanks TurboTax!
All TurboTax® Offerings Reviews - Page 3191
Date published: 2023-04-14