TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax isn't taxing Easy to use, step by step deductions. Have been using since this program came out.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and great help if you call them Very easy to use and the people who call you when you need help are totally Awesome!
Date published: 2022-04-02
Rated 5 out of 5 by from Always a pleasant experience! As always it was quick, easy, and I felt like we got a great amount back! I will never do my taxes any other way! David was super to work with and hopefully we get him every year
Date published: 2022-04-02
Rated 1 out of 5 by from Bad communication and connectivity with IRS My Federal return was rejected with a code of IND -031-04 wrong AGI. It was originally correct and I reentered and resent twice. Rejected 3 times. Just printed and mailed. Turbotax has become absolutely horrible at making filing easy. I have used for 20 years and has become worse and worse every year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax was helpful due to my representative pam Great job everyone did great ...... especially Pam and Kimberly they kept me in the loop of everything and I was truly pleased.
Date published: 2022-04-02
Rated 5 out of 5 by from User friendly! Comprehensive format. Support staff are prompt and knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from taxes taxes blow, this makes it easy lol stop reading cops
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax has a ways to go to on Crypto Currency Standard deductions are becoming the norm. Most homeowners will not have a sufficient amount to do itemized deductions but the tax program wastes time asking for mortgage interest forms. Crypto Currency taxes are still not clear i.e. how do you file staking rewards. Had to find the answer outside of Turbo Tax.
Date published: 2022-04-02
Rated 2 out of 5 by from You used to be easier Navigation is a pain! You used to be able to go to what ever form you needed to work on. Now some seem to be burried in odd places or pop up when you are done with another. That may seem to work for you, but for those of us looking for something specific like the 8915F, not so much!! Very frustrating if you are doing things like this. I should not have HAD to upgrade and have someone walk me through this. And that was after 3 weeks and 3 phone calls and about 3 to 4 hours total on the phone. Pretty disappointed.
Date published: 2022-04-02
Rated 5 out of 5 by from Super Easy! Easy and quick. Paula and Ashley were really knowledgeable.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax isn't taxing Easy to use, step by step deductions. Have been using since this program came out.
Date published: 2022-04-02
Rated 5 out of 5 by from Easy and great help if you call them Very easy to use and the people who call you when you need help are totally Awesome!
Date published: 2022-04-02
Rated 5 out of 5 by from Always a pleasant experience! As always it was quick, easy, and I felt like we got a great amount back! I will never do my taxes any other way! David was super to work with and hopefully we get him every year
Date published: 2022-04-02
Rated 1 out of 5 by from Bad communication and connectivity with IRS My Federal return was rejected with a code of IND -031-04 wrong AGI. It was originally correct and I reentered and resent twice. Rejected 3 times. Just printed and mailed. Turbotax has become absolutely horrible at making filing easy. I have used for 20 years and has become worse and worse every year.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax was helpful due to my representative pam Great job everyone did great ...... especially Pam and Kimberly they kept me in the loop of everything and I was truly pleased.
Date published: 2022-04-02
Rated 5 out of 5 by from User friendly! Comprehensive format. Support staff are prompt and knowledgeable.
Date published: 2022-04-02
Rated 5 out of 5 by from taxes taxes blow, this makes it easy lol stop reading cops
Date published: 2022-04-02
Rated 3 out of 5 by from Turbo Tax has a ways to go to on Crypto Currency Standard deductions are becoming the norm. Most homeowners will not have a sufficient amount to do itemized deductions but the tax program wastes time asking for mortgage interest forms. Crypto Currency taxes are still not clear i.e. how do you file staking rewards. Had to find the answer outside of Turbo Tax.
Date published: 2022-04-02
Rated 2 out of 5 by from You used to be easier Navigation is a pain! You used to be able to go to what ever form you needed to work on. Now some seem to be burried in odd places or pop up when you are done with another. That may seem to work for you, but for those of us looking for something specific like the 8915F, not so much!! Very frustrating if you are doing things like this. I should not have HAD to upgrade and have someone walk me through this. And that was after 3 weeks and 3 phone calls and about 3 to 4 hours total on the phone. Pretty disappointed.
Date published: 2022-04-02
Rated 5 out of 5 by from Super Easy! Easy and quick. Paula and Ashley were really knowledgeable.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3183