TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from I find some entry items hard to find Each year I have to search where to enter my IRS generated PIN. I also had to separately search how and where to enter a 1098-T and then could not find any reference to it during a review of all entries I had made. I also did not find the location where to enter that I wanted part of my refund applied towards next year's taxes--I had to basically enter it as an "override" which I am always leery of doing.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience, just a little expensive The Tax Expert I spoke with was extremely helpful and knowledgable and answered all of my questions about my return. In general the turbotax process is super easy and clean, I just wish it wasn't so expensive.
Date published: 2021-04-16
Rated 5 out of 5 by from A very good help Turbo tax makes it so easy to file my tax returns.
Date published: 2021-04-16
Rated 5 out of 5 by from Tinnie from customer support was awesome Turbo tax was decent. Not too bad. But when I had a question, Tinnie from customer service was prompt and efficient.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but expensive The product is good but very expensive. Too expensive.
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Review It is frustrating to be told halfway through the process that I need to pay in order to receive my full refund but the process was simple and I enjoyed how each step and outcome was explained.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbox Tax helps It allows you to answer questions and fills in the boxes.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is Great Very helpful tips and great customer support. Answered all of my questions
Date published: 2021-04-16
Rated 5 out of 5 by from Would not File Any Other Way It is fast, easy, and covers items I would never think of. I've been using Turbotax for at least 14 years and wouldn't consider using any other method.
Date published: 2021-04-16
Rated 5 out of 5 by from So quick and easy Very easy to use. Quick and easy 2nd year to use it, and plan on using it next year. No stress using this at all
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3183
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from I find some entry items hard to find Each year I have to search where to enter my IRS generated PIN. I also had to separately search how and where to enter a 1098-T and then could not find any reference to it during a review of all entries I had made. I also did not find the location where to enter that I wanted part of my refund applied towards next year's taxes--I had to basically enter it as an "override" which I am always leery of doing.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience, just a little expensive The Tax Expert I spoke with was extremely helpful and knowledgable and answered all of my questions about my return. In general the turbotax process is super easy and clean, I just wish it wasn't so expensive.
Date published: 2021-04-16
Rated 5 out of 5 by from A very good help Turbo tax makes it so easy to file my tax returns.
Date published: 2021-04-16
Rated 5 out of 5 by from Tinnie from customer support was awesome Turbo tax was decent. Not too bad. But when I had a question, Tinnie from customer service was prompt and efficient.
Date published: 2021-04-16
Rated 4 out of 5 by from Good but expensive The product is good but very expensive. Too expensive.
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax Review It is frustrating to be told halfway through the process that I need to pay in order to receive my full refund but the process was simple and I enjoyed how each step and outcome was explained.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbox Tax helps It allows you to answer questions and fills in the boxes.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is Great Very helpful tips and great customer support. Answered all of my questions
Date published: 2021-04-16
Rated 5 out of 5 by from Would not File Any Other Way It is fast, easy, and covers items I would never think of. I've been using Turbotax for at least 14 years and wouldn't consider using any other method.
Date published: 2021-04-16
Rated 5 out of 5 by from So quick and easy Very easy to use. Quick and easy 2nd year to use it, and plan on using it next year. No stress using this at all
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3183