TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from quick and easy I was done in less than a hour. wish it had a check your socials before its done. i had two wrong on mine
Date published: 2023-04-12
Rated 4 out of 5 by from Very useful Worth the expense, especially for streamlining a business filing.
Date published: 2023-04-12
Rated 1 out of 5 by from Noice I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax makes everything easier. / AWESOME I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by from TT is very helpful but there are still bugs TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by from GREAT EXPERIENCE. gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by from too confusing too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by from So disappointing A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent program Easy to follow. Explanations included. Plus expert advice whenever needed.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from quick and easy I was done in less than a hour. wish it had a check your socials before its done. i had two wrong on mine
Date published: 2023-04-12
Rated 4 out of 5 by from Very useful Worth the expense, especially for streamlining a business filing.
Date published: 2023-04-12
Rated 1 out of 5 by from Noice I needed to do this and this is the easiest and most cost effective way.!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax makes everything easier. / AWESOME I needed help since I started a business and TurboTax was there. Even called me to make sure I was ok to proceed!!
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax easy to use and easy to follow instructions to get the best outcome
Date published: 2023-04-12
Rated 4 out of 5 by from TT is very helpful but there are still bugs TT takes their user through each step. It is not always easy or obvious how to download info like W-2's or investment companies/banks. I big issue is that while it runs Smart Check to eliminate errors, a big help, it doesn't identify if you failed to enter the IRS personal IP PIN. You will file and get rejected by IRS before TT tells you to enter the IP PIN and how to enter it. This should be done while user is completing forms.
Date published: 2023-04-12
Rated 4 out of 5 by from GREAT EXPERIENCE. gREAT EXPERIENCE WITH TURBO TAX. THIS WAS MY 8TH YEAR. CONTINUE THE SUPERB SERVICE.JWW
Date published: 2023-04-12
Rated 3 out of 5 by from too confusing too many repetitious questions! too many checks, i'm done after 10 years of aggravation at tax time!!!
Date published: 2023-04-12
Rated 1 out of 5 by from So disappointing A required update corrupted a file name: couldn't open my completed but not filed return. Couldn't re-install because I couldn't un-install. TT help tried their best but couldn't do any better for me. I've been using TT for at least 10 years, but this will be the last.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent program Easy to follow. Explanations included. Plus expert advice whenever needed.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3183