TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from I have used turbotax for most of my taxes This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by from turbo tax is great it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo Tax turning into sluggish tax Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by from 2021 Turbo Tax Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
Date published: 2022-03-29
Rated 5 out of 5 by from The best thing ever. Thank you turbo tax Always a breeze to use. Been using it now for 3 years already. Appreciate turbo tax so much
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Peasy sUPER EASY. THANK YOU FOR HOW EASY IT WAS. AS A FIRST TIME FILER i WILL TRY AGAIN NEXT YEAR
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use! I am a Travel Nurse so there are so many things I have to figure out with my taxes, but luckily turbo tax kind dumbs it down for someone like me. It was easy to follow all the steps and they give you info on what they are talking about with the question marks. It's great
Date published: 2022-03-29
Rated 5 out of 5 by from I have filed with Turbo Tax for over 20 years Over the past 20 years, Turo Tax has come a long way in improving the Tax Filing system. Keep up the systems like you have over the last 10 years.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax fo several years now and I find it to be user friendly with the staff available when needed to answer my questions.
Date published: 2022-03-29
Rated 4 out of 5 by from Gets the Job Done It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3183
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I have used turbotax for most of my taxes This year I had some changes in doing state taxes, and ended up being told by one of the experts to delete my state return and just file my federal because I was exempted from the state taxes. However, I am writing this review having come back weeks later to restart my state taxes because they are, indeed, required. However, turbotax remains a very convenient tool and this is the first time I had any issue with it.
Date published: 2022-03-29
Rated 4 out of 5 by from turbo tax is great it was easy to do my taxes as i followed the instructions and prompts on the screen.
Date published: 2022-03-29
Rated 2 out of 5 by from Turbo Tax turning into sluggish tax Used to be great! I've used TT and it's predecessor since 1994. Now, instead of guiding me, all it wants to do is upgrade...get more money. It pulls up a form and asks the same questions as the IRS form. It used to actually guide me--and some of that code is still there. You need to have "Estimated" and "add supporting details" to EVERY blank. Again, the old code has it, the new stuff does not. Be the best, not the cheapest!
Date published: 2022-03-29
Rated 3 out of 5 by from 2021 Turbo Tax Every year there is at least one issue for me. This year it was trying to figure out how to install using the on-line access code. I ended up doing everything in the on-line version just to find out it wasn't compatible with the installed version and had to input everything again. Also, the on-line version doesn't give you anything to print out so I had to start from scratch. Very frustrating.
Date published: 2022-03-29
Rated 5 out of 5 by from The best thing ever. Thank you turbo tax Always a breeze to use. Been using it now for 3 years already. Appreciate turbo tax so much
Date published: 2022-03-29
Rated 5 out of 5 by from Easy Peasy sUPER EASY. THANK YOU FOR HOW EASY IT WAS. AS A FIRST TIME FILER i WILL TRY AGAIN NEXT YEAR
Date published: 2022-03-29
Rated 5 out of 5 by from Easy to Use! I am a Travel Nurse so there are so many things I have to figure out with my taxes, but luckily turbo tax kind dumbs it down for someone like me. It was easy to follow all the steps and they give you info on what they are talking about with the question marks. It's great
Date published: 2022-03-29
Rated 5 out of 5 by from I have filed with Turbo Tax for over 20 years Over the past 20 years, Turo Tax has come a long way in improving the Tax Filing system. Keep up the systems like you have over the last 10 years.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax is the way to go! I have used Turbo Tax fo several years now and I find it to be user friendly with the staff available when needed to answer my questions.
Date published: 2022-03-29
Rated 4 out of 5 by from Gets the Job Done It would be good to have one directed at seniors. Some of the answers I got didn't reflect my needs. And the worst thing is accidentally clicking a box and not being able to easily undo it. It kept telling me I needed to file a form when I just misunderstood the question and hit the wrong box.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3183