TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from Turbo Tax makes tax filing easy. I have been using Turbo Tax for at least 20 plus years and I have always been pleased with the results, and I have never been audited while using TT.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT i have used turbo tax for last 16 years, easy to follow all questions. I will use it again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Great product! I enjoy using TurboTax. It's very easy to use. It walks you through every single item there is, plus you can always go back and review everything or specific sections if you're still not sure.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for many years. It has been a lifesaver during tax time. I really like that your info from previous years is transferred to the current year. I'm glad they made Federal efiling free. The only complaint I have is that if we are paying for the program, with a higher cost to add a state, then the efiling for that state should be free. Otherwise it's like paying twice to get the program that includes a "free" state. Hope you'll consider that. Thanks!
Date published: 2021-04-16
Rated 5 out of 5 by from So easy and Convenient Love being able to do my own taxes, having my info from the year before already entered for me each year, and especially love that all my old tax returns are all saved for me, all in one place.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is so easy to use. I am able to sit down and do my taxes in no time at all. And with TurboTax's ability to pull your different tax forms, there is nothing I need to work about
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax My experience was great My experience was great My experience was great
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Good vs Issues The Turbo Tax program is very user friendly and easy to following the instructions of each item. There is also additional helpful information if the user want to know more about the topic or more how to fill out the numbers. The issues are: 1. The support system stingy!! The web site is very unfriendly and I could not find (e.g.) the phone number to call for help. I had to go to Google to find the help number. 2. The software: this is the 2nd year I had problems to continue to do my taxes. It go hung somewhere and I could not get back to where I was left out. Turbo Tax - can you help my crying voice? 3. The online agent help: 2 different ones. Each spent more than 2 hours trying to help. They tried to get help from Turbo Tax - had to email and texted the issues. No instantaneous help for them. Turbo Tax - you are losing revenues and costs went up because you do not want to spend resources to help your own agents. *** The help agents (Janai & Angela) were good and helpful, trying to do different things to help. No such lucks, they were unable to see the problems.
Date published: 2021-04-16
Rated 5 out of 5 by from Gonna use it again! Easy to use. I have been using TurboTax for years and gonna use it again
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax was just what I needed! Last year filing was a fiasco, I'm still trying to get access to my 2019 returns...this year TurboTax Premier nixed the nightmare.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax makes tax filing easy. I have been using Turbo Tax for at least 20 plus years and I have always been pleased with the results, and I have never been audited while using TT.
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT i have used turbo tax for last 16 years, easy to follow all questions. I will use it again next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Great product! I enjoy using TurboTax. It's very easy to use. It walks you through every single item there is, plus you can always go back and review everything or specific sections if you're still not sure.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use I have used Turbo Tax for many years. It has been a lifesaver during tax time. I really like that your info from previous years is transferred to the current year. I'm glad they made Federal efiling free. The only complaint I have is that if we are paying for the program, with a higher cost to add a state, then the efiling for that state should be free. Otherwise it's like paying twice to get the program that includes a "free" state. Hope you'll consider that. Thanks!
Date published: 2021-04-16
Rated 5 out of 5 by from So easy and Convenient Love being able to do my own taxes, having my info from the year before already entered for me each year, and especially love that all my old tax returns are all saved for me, all in one place.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is so easy to use. I am able to sit down and do my taxes in no time at all. And with TurboTax's ability to pull your different tax forms, there is nothing I need to work about
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax My experience was great My experience was great My experience was great
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Good vs Issues The Turbo Tax program is very user friendly and easy to following the instructions of each item. There is also additional helpful information if the user want to know more about the topic or more how to fill out the numbers. The issues are: 1. The support system stingy!! The web site is very unfriendly and I could not find (e.g.) the phone number to call for help. I had to go to Google to find the help number. 2. The software: this is the 2nd year I had problems to continue to do my taxes. It go hung somewhere and I could not get back to where I was left out. Turbo Tax - can you help my crying voice? 3. The online agent help: 2 different ones. Each spent more than 2 hours trying to help. They tried to get help from Turbo Tax - had to email and texted the issues. No instantaneous help for them. Turbo Tax - you are losing revenues and costs went up because you do not want to spend resources to help your own agents. *** The help agents (Janai & Angela) were good and helpful, trying to do different things to help. No such lucks, they were unable to see the problems.
Date published: 2021-04-16
Rated 5 out of 5 by from Gonna use it again! Easy to use. I have been using TurboTax for years and gonna use it again
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax was just what I needed! Last year filing was a fiasco, I'm still trying to get access to my 2019 returns...this year TurboTax Premier nixed the nightmare.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3174