TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
Rated 1 out of 5 by from Definitly NOT awesome last year had it problems but this year was a disaster. 1. The Premier did not work for downloading my financial organization's forms. Had to download them manually and populate the convoluted ESPP myself... waste of money to purchase something that did work 2. Besides the glitches in the program... always wanting me to start from the beginning and having to move forward through all the previous work... in the end it would not let my pay for just the state, ($25.00). The software kept adding the $45 for the audit insurance I did not want. ended up have to use a CC to pay the bill so I could efile my taxes. I have been using TT for over 20 years and after the last 2 years will never again, I'm done!
Date published: 2022-03-31
Rated 5 out of 5 by from 2022 service was great, my withholding advice not My service this year was quick and efficient. I based my withholding on the advice of my preparer last year and was not expecting it to be so light. I think I have a little better understanding of my position for next year.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and if you need help it's available
Date published: 2022-03-31
Rated 5 out of 5 by from 3 years I've using 3 years for my small business and it saves me time and money .
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is simple and easy to use! They ask through questions and if you have any further questions there's always tools to help you navigate, such as live CPA's to chat with and search bars of questions that have already been asked.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was fairly easy to use. The program walked me through every step and verified errors and indicated my probably for being audited
Date published: 2022-03-31
Rated 4 out of 5 by from They made it easy. This is the first time I have done through Turbotax and it was easy.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from IS USEFUL I Didn't always understand what I was doing or why I was doing it in the first. example. It asked me for my control number but there wasn't one.
Date published: 2022-03-31
Rated 5 out of 5 by from I depend on TurboTax Every Year! I had a really bad experience filing my taxes in my first year out of the military. I was used to having my taxes done on the base, but now I'm a civilian, so I asked a friend who referred me to a "professional tax preparer" to do my taxes for me. This was the worst and most expensive mistake I had ever made! Not only did he charge me a lot to file my taxes, but then his error resulted in me being audited by the IRS and paying back hefty fines. I told myself I would NEVER trust someone else to do my taxes and after I discovered, TurboTax, this statement remains true in my 8th year. This is my go to product. I love the checks and balances for accuracy and the guided completion process. I love TurboTax. Thank you! Thank you!
Date published: 2022-03-31
Rated 5 out of 5 by from good a good person reviews my tax good next year ill be back
Date published: 2022-03-31
Rated 1 out of 5 by from Definitly NOT awesome last year had it problems but this year was a disaster. 1. The Premier did not work for downloading my financial organization's forms. Had to download them manually and populate the convoluted ESPP myself... waste of money to purchase something that did work 2. Besides the glitches in the program... always wanting me to start from the beginning and having to move forward through all the previous work... in the end it would not let my pay for just the state, ($25.00). The software kept adding the $45 for the audit insurance I did not want. ended up have to use a CC to pay the bill so I could efile my taxes. I have been using TT for over 20 years and after the last 2 years will never again, I'm done!
Date published: 2022-03-31
Rated 5 out of 5 by from 2022 service was great, my withholding advice not My service this year was quick and efficient. I based my withholding on the advice of my preparer last year and was not expecting it to be so light. I think I have a little better understanding of my position for next year.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is easy to use TurboTax is easy to use and if you need help it's available
Date published: 2022-03-31
Rated 5 out of 5 by from 3 years I've using 3 years for my small business and it saves me time and money .
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is simple and easy to use! They ask through questions and if you have any further questions there's always tools to help you navigate, such as live CPA's to chat with and search bars of questions that have already been asked.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax was fairly easy to use. The program walked me through every step and verified errors and indicated my probably for being audited
Date published: 2022-03-31
Rated 4 out of 5 by from They made it easy. This is the first time I have done through Turbotax and it was easy.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3169