TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from I've used Turbo Tax for at least a decade First time I used full service. I liked it but I might go back to where I do my own on Turbo tax and have Turbo tax review it. I like having hands on.
Date published: 2022-04-02
Rated 3 out of 5 by from State e-file needs improvement I've used TurboTax for years and the tax prep process has been relatively easy. This year for the first time Intuit made me pay a fee to e-file my MN state return before informing me that I was not eligible to e-file due to owing an underpayment penalty (requires mailed return). It would seem, with all their experience, Intuit would know to check that requirement before asking me to pay an e-file fee. Not sure how to recover my payment now. Frustrating.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is a helpful tool I like the tools turbo tax provide, and the options to file taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome service The tax filing process with TurboTax is pretty simple and straight forward. My tax return expert was super helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Great software and easy to use Very friendly tax return program to help the taxpayers to file the tax return. Just follow the pages of the instructions. The steps are clear.
Date published: 2022-04-02
Rated 4 out of 5 by from 2021 was a challenge 2021 TurboTax was easy to enter all the necessary information as always but e-filing was a challenge this year! After many updates daily we were able to e-file. I think it was a system overload for Turbo Tax. I will use it again next year also!
Date published: 2022-04-02
Rated 5 out of 5 by from Superior Product TurboTax makes filing very easy with prompts, checking for all income and deductions, and completing all forms. The Max Audit Protection gives peace of mind for a fair fee.
Date published: 2022-04-02
Rated 5 out of 5 by from very user friendly very good, very helpful, good privacy tools, thank you for all the assistance you have given.
Date published: 2022-04-02
Rated 5 out of 5 by from Amazing Fast and easy, quick to the point, no dissatisfaction and will be coming back
Date published: 2022-04-02
Rated 3 out of 5 by from I filed my taxes online Even after filing out all the documents on my own I still had re-submit a bunch of documents that were already provided
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3167
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I've used Turbo Tax for at least a decade First time I used full service. I liked it but I might go back to where I do my own on Turbo tax and have Turbo tax review it. I like having hands on.
Date published: 2022-04-02
Rated 3 out of 5 by from State e-file needs improvement I've used TurboTax for years and the tax prep process has been relatively easy. This year for the first time Intuit made me pay a fee to e-file my MN state return before informing me that I was not eligible to e-file due to owing an underpayment penalty (requires mailed return). It would seem, with all their experience, Intuit would know to check that requirement before asking me to pay an e-file fee. Not sure how to recover my payment now. Frustrating.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is a helpful tool I like the tools turbo tax provide, and the options to file taxes.
Date published: 2022-04-02
Rated 5 out of 5 by from Awesome service The tax filing process with TurboTax is pretty simple and straight forward. My tax return expert was super helpful.
Date published: 2022-04-02
Rated 5 out of 5 by from Great software and easy to use Very friendly tax return program to help the taxpayers to file the tax return. Just follow the pages of the instructions. The steps are clear.
Date published: 2022-04-02
Rated 4 out of 5 by from 2021 was a challenge 2021 TurboTax was easy to enter all the necessary information as always but e-filing was a challenge this year! After many updates daily we were able to e-file. I think it was a system overload for Turbo Tax. I will use it again next year also!
Date published: 2022-04-02
Rated 5 out of 5 by from Superior Product TurboTax makes filing very easy with prompts, checking for all income and deductions, and completing all forms. The Max Audit Protection gives peace of mind for a fair fee.
Date published: 2022-04-02
Rated 5 out of 5 by from very user friendly very good, very helpful, good privacy tools, thank you for all the assistance you have given.
Date published: 2022-04-02
Rated 5 out of 5 by from Amazing Fast and easy, quick to the point, no dissatisfaction and will be coming back
Date published: 2022-04-02
Rated 3 out of 5 by from I filed my taxes online Even after filing out all the documents on my own I still had re-submit a bunch of documents that were already provided
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 3167