TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Awesome So easy and grateful Will definitely use this again
Date published: 2022-03-29
Rated 4 out of 5 by from Love Turbotax Only problem I've seen Is when Turbotax checks for error It gave error to fix on form for advanced child care payments Since I'm single and no children and no where on forms had any dependents etc Otherwise all good!
Date published: 2022-03-29
Rated 3 out of 5 by from ehh went through whole process filing married jointly... was going to get back 2900... My wife is in the navy and we live in Virginia beach where she is stationed. Since her state of residency is south Dakota, had to restart everything and file married but file separately. Once we did that we only got back 2000 total while also losing 900 dollars back to us. We will look for other options to file next year for time wasted and not getting the refund owed to us
Date published: 2022-03-29
Rated 5 out of 5 by from Easy learning curve Made it simple and easy to use.Just takes a little time.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was easy to navigate, I love it Very easy to understand. I completed my taxes in less than an hour
Date published: 2022-03-29
Rated 2 out of 5 by from Questionable I have used Turbotax for years, many years. It become increasingly questionable. I will certainly look elsewhere next year. There are area one cannot easily get to or negotate. Repeated steps to review or correct. And I am questioning if some design isn't intentional to get a customer to "upgrade" to online help. Not for your tax questions but simply to make the program work correctly.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is fantastic Great software that makes doing taxes fun and easy.
Date published: 2022-03-29
Rated 4 out of 5 by from Several Glitches this year On Schedule C, Boxes C and E, review of return would not let the blocks remain blank even though there was nothing required in certain situations per the Schedule C instructions. Also, would not let me walk through my medical expenses. Had to go to the Medical Worksheet Form to fill in expenses. This is the first year EVER that I have had these kinds of problems
Date published: 2022-03-29
Rated 2 out of 5 by from bad turtbortax soft ware Did not have a very good time this year with turdortax soft ware
Date published: 2022-03-29
Rated 1 out of 5 by from Great Federal; Bad State As always TurboTax works great with the federal return, get to the state return, forget it. On the Michigan return TurboTax keeps entering the wrong amounts on certain lines and then calls for me to enter wrong numbers to correct the problem. Then to add insult to injury they ask for payment to file the state return, pay the fee, and then error message comes up that the return cannot be e-filed. Waste of $25 there. TurboTax...never again!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3162
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome So easy and grateful Will definitely use this again
Date published: 2022-03-29
Rated 4 out of 5 by from Love Turbotax Only problem I've seen Is when Turbotax checks for error It gave error to fix on form for advanced child care payments Since I'm single and no children and no where on forms had any dependents etc Otherwise all good!
Date published: 2022-03-29
Rated 3 out of 5 by from ehh went through whole process filing married jointly... was going to get back 2900... My wife is in the navy and we live in Virginia beach where she is stationed. Since her state of residency is south Dakota, had to restart everything and file married but file separately. Once we did that we only got back 2000 total while also losing 900 dollars back to us. We will look for other options to file next year for time wasted and not getting the refund owed to us
Date published: 2022-03-29
Rated 5 out of 5 by from Easy learning curve Made it simple and easy to use.Just takes a little time.
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax was easy to navigate, I love it Very easy to understand. I completed my taxes in less than an hour
Date published: 2022-03-29
Rated 2 out of 5 by from Questionable I have used Turbotax for years, many years. It become increasingly questionable. I will certainly look elsewhere next year. There are area one cannot easily get to or negotate. Repeated steps to review or correct. And I am questioning if some design isn't intentional to get a customer to "upgrade" to online help. Not for your tax questions but simply to make the program work correctly.
Date published: 2022-03-29
Rated 5 out of 5 by from TurboTax is fantastic Great software that makes doing taxes fun and easy.
Date published: 2022-03-29
Rated 4 out of 5 by from Several Glitches this year On Schedule C, Boxes C and E, review of return would not let the blocks remain blank even though there was nothing required in certain situations per the Schedule C instructions. Also, would not let me walk through my medical expenses. Had to go to the Medical Worksheet Form to fill in expenses. This is the first year EVER that I have had these kinds of problems
Date published: 2022-03-29
Rated 2 out of 5 by from bad turtbortax soft ware Did not have a very good time this year with turdortax soft ware
Date published: 2022-03-29
Rated 1 out of 5 by from Great Federal; Bad State As always TurboTax works great with the federal return, get to the state return, forget it. On the Michigan return TurboTax keeps entering the wrong amounts on certain lines and then calls for me to enter wrong numbers to correct the problem. Then to add insult to injury they ask for payment to file the state return, pay the fee, and then error message comes up that the return cannot be e-filed. Waste of $25 there. TurboTax...never again!
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3162