TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from online chat Penny was great! I was having an issue and Penny stuck with me to figure it out!
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax great forms easy to read and understand look forward to next years return
Date published: 2023-01-31
Rated 5 out of 5 by from Quick & Easy Always a great easy experience. Easy to use, great help for questions that may be needed to be answered
Date published: 2023-01-31
Rated 5 out of 5 by from TURBO TAX IS THE BEST Turbo tax makes my yearly tax season process quick and simple.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax was easy and super helpful I will forever use turbo tax and recommend it to friends
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax is exceptional My experience with turbo tax has always been quite pleasant. Very mentally rewarding.
Date published: 2023-01-31
Rated 5 out of 5 by from I agree that Turbo Tax is awesome I have used Turbo Tax for many years. I always feel comfortable after completing my return. At my age I need all the help I can get and Turbo Tax makes it easy for me to navigate thru the pages and understand what I am doing. Thank you Turbo Tax, I am forever grateful
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is awesome I had no issues using TurboTax and would definitely recommend
Date published: 2023-01-31
Rated 3 out of 5 by from Fees I have used Turbo Tax for at least 8 years now. Each year it gets easier to file and understand my returns. However, that ease comes with the price of fees. Due to Covid and the Pandemic, many like myself was on unemployment. I felt it to be unfair to be forced to use a Deluxe package just to file a 1099G for 2 years in a row. Then to file my federal and state together is another fee. Finally, a fee to pay for these fees with my federal return is asinine. My refund was 404.00 and I had to pay 117.00 in fees just to file electronically.
Date published: 2023-01-31
Rated 5 out of 5 by from Willie is the best! Willie took his time and helped me with the entire process. I'll return to Turbotax because of people like Willie.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3160
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from online chat Penny was great! I was having an issue and Penny stuck with me to figure it out!
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax great forms easy to read and understand look forward to next years return
Date published: 2023-01-31
Rated 5 out of 5 by from Quick & Easy Always a great easy experience. Easy to use, great help for questions that may be needed to be answered
Date published: 2023-01-31
Rated 5 out of 5 by from TURBO TAX IS THE BEST Turbo tax makes my yearly tax season process quick and simple.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax was easy and super helpful I will forever use turbo tax and recommend it to friends
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax is exceptional My experience with turbo tax has always been quite pleasant. Very mentally rewarding.
Date published: 2023-01-31
Rated 5 out of 5 by from I agree that Turbo Tax is awesome I have used Turbo Tax for many years. I always feel comfortable after completing my return. At my age I need all the help I can get and Turbo Tax makes it easy for me to navigate thru the pages and understand what I am doing. Thank you Turbo Tax, I am forever grateful
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax is awesome I had no issues using TurboTax and would definitely recommend
Date published: 2023-01-31
Rated 3 out of 5 by from Fees I have used Turbo Tax for at least 8 years now. Each year it gets easier to file and understand my returns. However, that ease comes with the price of fees. Due to Covid and the Pandemic, many like myself was on unemployment. I felt it to be unfair to be forced to use a Deluxe package just to file a 1099G for 2 years in a row. Then to file my federal and state together is another fee. Finally, a fee to pay for these fees with my federal return is asinine. My refund was 404.00 and I had to pay 117.00 in fees just to file electronically.
Date published: 2023-01-31
Rated 5 out of 5 by from Willie is the best! Willie took his time and helped me with the entire process. I'll return to Turbotax because of people like Willie.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3160