TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
Rated 5 out of 5 by from awesome Great help with my taxes. It made them so easy to file.
Date published: 2022-03-29
Rated 4 out of 5 by from Better then a CPA Very easy and get maximum return compared to previous tax services
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Attention to detail and answered all questions. Very professional
Date published: 2022-03-29
Rated 2 out of 5 by from Disappointed this year. I have been using Turbo Tax for years. This year, one income section was wonky (kept repeating over and over and over - I had to keep entering the data - finally went out of income and came back in). This occurred even though I installed all updates. Also, would not import my It's Deductible - I had to enter all charitable giving by hand. Other sections (mostly business) did not provide detail information like previous years. I had to go to IRS.gov publications to get more information (which I did not need to do in previous years).
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is great He was friendly and I was given complete instructions
Date published: 2022-03-29
Rated 5 out of 5 by from Love turbotax Great Experience. I've used TurboTax for 6 years now and I couldn't see myself using anything else.
Date published: 2022-03-29
Rated 5 out of 5 by from Quick and Easy! A TurboTax expert filed my tax return for me and the process was quick and effortless. She reviewed my documents, kept me updated throughout the process, and reviewed my tax return with me all in less than a week. Thank you Carla!
Date published: 2022-03-29
Rated 5 out of 5 by from it gets easier! second time doing my own taxes and second time using TurboTax. They make it easy and second year is much easier as a lot of info is saved.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3158
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great It's was easy and smooth, turbo tax makes doing taxes easy and simple
Date published: 2022-03-29
Rated 3 out of 5 by from Turbotax electronic rejection process is poor I have been using turbotax for over 20 years and it has been great. The last two years my electronic filing has been rejected, The troubleshooting for rejected returns is poor, I was rejected for AGI from prior year not matching but I went to IRS and got my transcript and all matched. It is a pain to file by mail. I was charged $26 for electronic filing of state and had to file by mail since my federal was not accepted. All this occurred both this year and last. Trying to get a refund is almost impossible.
Date published: 2022-03-29
Rated 5 out of 5 by from awesome Great help with my taxes. It made them so easy to file.
Date published: 2022-03-29
Rated 4 out of 5 by from Better then a CPA Very easy and get maximum return compared to previous tax services
Date published: 2022-03-29
Rated 5 out of 5 by from Turbo Tax Review Attention to detail and answered all questions. Very professional
Date published: 2022-03-29
Rated 2 out of 5 by from Disappointed this year. I have been using Turbo Tax for years. This year, one income section was wonky (kept repeating over and over and over - I had to keep entering the data - finally went out of income and came back in). This occurred even though I installed all updates. Also, would not import my It's Deductible - I had to enter all charitable giving by hand. Other sections (mostly business) did not provide detail information like previous years. I had to go to IRS.gov publications to get more information (which I did not need to do in previous years).
Date published: 2022-03-29
Rated 5 out of 5 by from turbo tax is great He was friendly and I was given complete instructions
Date published: 2022-03-29
Rated 5 out of 5 by from Love turbotax Great Experience. I've used TurboTax for 6 years now and I couldn't see myself using anything else.
Date published: 2022-03-29
Rated 5 out of 5 by from Quick and Easy! A TurboTax expert filed my tax return for me and the process was quick and effortless. She reviewed my documents, kept me updated throughout the process, and reviewed my tax return with me all in less than a week. Thank you Carla!
Date published: 2022-03-29
Rated 5 out of 5 by from it gets easier! second time doing my own taxes and second time using TurboTax. They make it easy and second year is much easier as a lot of info is saved.
Date published: 2022-03-29
All TurboTax® Offerings Reviews - Page 3158