TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is smooth sailing Filing my tax with Turbo Tax was a walk in the park. Great step by step instructions and live help!
Date published: 2022-03-30
Rated 2 out of 5 by from Turbo Tax CD version didn't work on my home PC. I've used TTax for more than 20 years. This year I again purchased the CD Premier edition from Costco. When I tried to load it on my home PC I couldn't get it to open a new file or load my old files. I called TT helpline twice and they couldn't help me and told me to use the online version. When I tried the Online version I was asked to pay for the service again. Then I again (4th time) called the help line again they said they could correct it.- Okay. I started to use the online version but it couldn't upload my 2020 files. Ugh! I decided to try loading the CD on my laptop and I was able upload my 2020 files using a usb drive. Success! I finally finished uploading both FED & State 2021 returns today. This is first time I had a problem with TTax in more than 20 years of use. I still don't understand why it worked on my laptop and not on my PC. It was a big waste of my time.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Super easy super fast..free...the best app out for taxes..will definitely use again..
Date published: 2022-03-30
Rated 5 out of 5 by from Mr Tax Preparer Great software and easy to use. Always use TBT to prepare my tax for long long time.
Date published: 2022-03-30
Rated 4 out of 5 by from Good turbo tax was a little hard this year but it was ok!
Date published: 2022-03-30
Rated 5 out of 5 by from great service great experience with the expert very professional
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax helped make the filing much easier This product helped identify credits and deductions that I may have missed.
Date published: 2022-03-30
Rated 3 out of 5 by from not cheap its cost too much for the upgrade to the next level.
Date published: 2022-03-30
Rated 4 out of 5 by from Convenient, saves hours of time! I love filing on Turbotax, it saves me so much time and headache! My only suggestion would be to include a search function so that I can quickly and easily go back to a previous section/piece of information if I want to modify. Apart from that, love this program!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Easy to use, thorough, mistake free, great value for me
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3151
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is smooth sailing Filing my tax with Turbo Tax was a walk in the park. Great step by step instructions and live help!
Date published: 2022-03-30
Rated 2 out of 5 by from Turbo Tax CD version didn't work on my home PC. I've used TTax for more than 20 years. This year I again purchased the CD Premier edition from Costco. When I tried to load it on my home PC I couldn't get it to open a new file or load my old files. I called TT helpline twice and they couldn't help me and told me to use the online version. When I tried the Online version I was asked to pay for the service again. Then I again (4th time) called the help line again they said they could correct it.- Okay. I started to use the online version but it couldn't upload my 2020 files. Ugh! I decided to try loading the CD on my laptop and I was able upload my 2020 files using a usb drive. Success! I finally finished uploading both FED & State 2021 returns today. This is first time I had a problem with TTax in more than 20 years of use. I still don't understand why it worked on my laptop and not on my PC. It was a big waste of my time.
Date published: 2022-03-30
Rated 5 out of 5 by from Easy Super easy super fast..free...the best app out for taxes..will definitely use again..
Date published: 2022-03-30
Rated 5 out of 5 by from Mr Tax Preparer Great software and easy to use. Always use TBT to prepare my tax for long long time.
Date published: 2022-03-30
Rated 4 out of 5 by from Good turbo tax was a little hard this year but it was ok!
Date published: 2022-03-30
Rated 5 out of 5 by from great service great experience with the expert very professional
Date published: 2022-03-30
Rated 5 out of 5 by from TurboTax helped make the filing much easier This product helped identify credits and deductions that I may have missed.
Date published: 2022-03-30
Rated 3 out of 5 by from not cheap its cost too much for the upgrade to the next level.
Date published: 2022-03-30
Rated 4 out of 5 by from Convenient, saves hours of time! I love filing on Turbotax, it saves me so much time and headache! My only suggestion would be to include a search function so that I can quickly and easily go back to a previous section/piece of information if I want to modify. Apart from that, love this program!
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great Easy to use, thorough, mistake free, great value for me
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3151