TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from TurboTax not as great as it used to be. The fact it's a flat rate of 203 dollars just to file anymore. Nah I'll send my info to my aunt who runs an H&R Block from now on.
Date published: 2023-04-20
Rated 5 out of 5 by from Fast & Efficient!! Title says it all! Absolutely seamless and complete.
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo tax is okay Ended up paying more than I would have with my usual tax accountant. Easy to use
Date published: 2023-04-20
Rated 5 out of 5 by from Jane was great! Jane made the tax proxies so quick and painless I am so grateful!
Date published: 2023-04-20
Rated 5 out of 5 by from turbo tax is awesome everything went smooth ................................................................
Date published: 2023-04-20
Rated 5 out of 5 by from FAST, SIMPLE SEVEN YEARS AND I WOULDN’T CHANGE PROGRAMS. SIMPLE OR COMPEX TURBO TAX IS CAPABLE OF WALKING YOU THROUGH YOUR RETURNS. BET THE COST IS MINIMAL AND QUALIFIED TAX CONSULTANTS ARE AVILBLE FOR ANY SITUTION.
Date published: 2023-04-20
Rated 4 out of 5 by from TurboTax Premium is pretty good, some glitches Easy to enter your stuff. Like that it can bring over prior year items. Still needs improvement on some entries with short sales of stocks. Prior TurboTax allowed us to see where in the form it it filling but now, maybe because it's an online version vs the CD, I cannot see it til the end when you are about to file, see the whole form. Love that we can download trades from trading company. Some entries are too simple so I cannot see where they even got the number for me to clarify when they need it to move on. Some trading entries are not clear which person's account it's requesting more information about so you have to dig through the statements.
Date published: 2023-04-20
Rated 1 out of 5 by from Never again Very unhappy with the additional expense and complete lack of user feedback using the Online TurboTax vs. the disc product. Twice as expensive as using the disc, and when my return was rejected and re-filed, it didn't actual get sent to the IRS. I've been using TurboTax for over 25 years and I am done with it.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome. I love TurboTax. I do my taxes with them every year, and am never disappointed with the outcome. I also love having the confidence to do my taxes correctly and efficiently without the hassle of scheduling an appointment with a tax office which are usually at inconvenient hours and days. Thank you TurboTax for another successful and non-stressful tax season!
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX WAS CONFUSING HAD TROUBLE UNDERSTANDING. WAS CONFUSED BY LAYOUT. WAS LATE FILING BECAUSE OF PROBLEMS.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 316
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax not as great as it used to be. The fact it's a flat rate of 203 dollars just to file anymore. Nah I'll send my info to my aunt who runs an H&R Block from now on.
Date published: 2023-04-20
Rated 5 out of 5 by from Fast & Efficient!! Title says it all! Absolutely seamless and complete.
Date published: 2023-04-20
Rated 3 out of 5 by from Turbo tax is okay Ended up paying more than I would have with my usual tax accountant. Easy to use
Date published: 2023-04-20
Rated 5 out of 5 by from Jane was great! Jane made the tax proxies so quick and painless I am so grateful!
Date published: 2023-04-20
Rated 5 out of 5 by from turbo tax is awesome everything went smooth ................................................................
Date published: 2023-04-20
Rated 5 out of 5 by from FAST, SIMPLE SEVEN YEARS AND I WOULDN’T CHANGE PROGRAMS. SIMPLE OR COMPEX TURBO TAX IS CAPABLE OF WALKING YOU THROUGH YOUR RETURNS. BET THE COST IS MINIMAL AND QUALIFIED TAX CONSULTANTS ARE AVILBLE FOR ANY SITUTION.
Date published: 2023-04-20
Rated 4 out of 5 by from TurboTax Premium is pretty good, some glitches Easy to enter your stuff. Like that it can bring over prior year items. Still needs improvement on some entries with short sales of stocks. Prior TurboTax allowed us to see where in the form it it filling but now, maybe because it's an online version vs the CD, I cannot see it til the end when you are about to file, see the whole form. Love that we can download trades from trading company. Some entries are too simple so I cannot see where they even got the number for me to clarify when they need it to move on. Some trading entries are not clear which person's account it's requesting more information about so you have to dig through the statements.
Date published: 2023-04-20
Rated 1 out of 5 by from Never again Very unhappy with the additional expense and complete lack of user feedback using the Online TurboTax vs. the disc product. Twice as expensive as using the disc, and when my return was rejected and re-filed, it didn't actual get sent to the IRS. I've been using TurboTax for over 25 years and I am done with it.
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is awesome. I love TurboTax. I do my taxes with them every year, and am never disappointed with the outcome. I also love having the confidence to do my taxes correctly and efficiently without the hassle of scheduling an appointment with a tax office which are usually at inconvenient hours and days. Thank you TurboTax for another successful and non-stressful tax season!
Date published: 2023-04-20
Rated 4 out of 5 by from TURBO TAX WAS CONFUSING HAD TROUBLE UNDERSTANDING. WAS CONFUSED BY LAYOUT. WAS LATE FILING BECAUSE OF PROBLEMS.
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 316