TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from It was cool It was actually free this year no extra coverage traps I enjoyed it.
Date published: 2021-04-16
Rated 3 out of 5 by from Not as free as advertised! Unless you have nothing, the filing is not free. It was very annoying to have the hints to upgrade to the next more expensive variant popping up every few pages. It was also sometimes difficult to find the neccessary input forms. Very frustrating, but still better than some others which are actually free.
Date published: 2021-04-16
Rated 3 out of 5 by from Way too costly The software is convenient, but it should really only cost about half as much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is user friendly! Haven't file my own tax for quite some time; truly easy to use.
Date published: 2021-04-16
Rated 2 out of 5 by from Liked older versions better Older versions helped you more. It "held your hand" more. For people not familiar with all the things they need to report, this turbotax doesn't tell you what you need. You have to remember it yourself. When having to upload information from investment firms, it would only put in the first piece of information from a consolidated firm. I had to enter the rest manually. For standard deductions, there could be a better comparison as to whether you should use it or not. It doesn't indicate that all your deductions added up could possibly be more than the standard deduction. I came close when I realized I probably could have filed the longer version.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy as 123! Super easy instructions to follow! Took me less than an hour to complete.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! I loved the step by step guidance! Thank you, Thank you, Thank you!
Date published: 2021-04-16
Rated 2 out of 5 by from Thanks for trying to nickel & dime us after COVID Ridiculous with the outrageous price hikes and $40 service fee! Lmao...NOPE. Bought from BBY instead of paying you $150, only cost us $75. Not cool, keep that up and I won't be returning to you next year.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax needs fine tuning All went well until the final (paying fees/reviewing) too many repeat questions and too much Intuit selling!!
Date published: 2021-04-16
Rated 5 out of 5 by from Cant live without it I don't know who invented this.... but thank you. You're a genius.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was cool It was actually free this year no extra coverage traps I enjoyed it.
Date published: 2021-04-16
Rated 3 out of 5 by from Not as free as advertised! Unless you have nothing, the filing is not free. It was very annoying to have the hints to upgrade to the next more expensive variant popping up every few pages. It was also sometimes difficult to find the neccessary input forms. Very frustrating, but still better than some others which are actually free.
Date published: 2021-04-16
Rated 3 out of 5 by from Way too costly The software is convenient, but it should really only cost about half as much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax is user friendly! Haven't file my own tax for quite some time; truly easy to use.
Date published: 2021-04-16
Rated 2 out of 5 by from Liked older versions better Older versions helped you more. It "held your hand" more. For people not familiar with all the things they need to report, this turbotax doesn't tell you what you need. You have to remember it yourself. When having to upload information from investment firms, it would only put in the first piece of information from a consolidated firm. I had to enter the rest manually. For standard deductions, there could be a better comparison as to whether you should use it or not. It doesn't indicate that all your deductions added up could possibly be more than the standard deduction. I came close when I realized I probably could have filed the longer version.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy as 123! Super easy instructions to follow! Took me less than an hour to complete.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome! I loved the step by step guidance! Thank you, Thank you, Thank you!
Date published: 2021-04-16
Rated 2 out of 5 by from Thanks for trying to nickel & dime us after COVID Ridiculous with the outrageous price hikes and $40 service fee! Lmao...NOPE. Bought from BBY instead of paying you $150, only cost us $75. Not cool, keep that up and I won't be returning to you next year.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax needs fine tuning All went well until the final (paying fees/reviewing) too many repeat questions and too much Intuit selling!!
Date published: 2021-04-16
Rated 5 out of 5 by from Cant live without it I don't know who invented this.... but thank you. You're a genius.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3147