TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax Rental Property Section Very Confusing The descriptions in the Rental Property Section is very confusing, especially for the 1st time to convert residential property to rental property. For example, the percentage usage for this business purpose in tax filing year is hard to understand for partial year rental. The property tax and interest splits cannot be clearly explained through filing workflow.
Date published: 2021-04-27
Rated 3 out of 5 by from More difficult to log in this year Several times I had trouble logging back into my ongoing form, after all these years, it seemed more problematic.
Date published: 2021-04-27
Rated 2 out of 5 by from TT Business 2020 needs some work It is obvious that TurboTax for personal returns gets a lot more time and resources and is a great product. TurboTax Business 2020 (& previous years) is not nearly as good as the personal products. Missing forms, no online version, limited support for the business product.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Enough to Use Just take your time when reading everything. I appreciate the helpful tabs that explain what's going on when you need clarification.
Date published: 2021-04-27
Rated 1 out of 5 by from Made me pay for deluxe I had no option to choose the free services on turbo tax even though I had just used them on my fiancé's taxes prior to doing my own. It cost me $150 to file my taxes with no option presented to choose the free services. I have been filing with TurboTax for a few years now, however my fiancé and I will be using a different service next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Very easy to use Turbo Tax helps solve problems and I’ve very Explanatory. Helps you solve problems doing your own taxes
Date published: 2021-04-27
Rated 5 out of 5 by from Good Program Easy to use and easy to follow the questions. I will use it again.
Date published: 2021-04-27
Rated 3 out of 5 by from Too many loop Too many loops. Some you can't get out of. You have to reboot the program. Way too many questions at the end. What's with all the personal questions?
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax Helped Me with Big Life Changes Between being self-employed, going to unemployment, and then finding a new job.. 2020 had a lot of unexpected turns. My tax expert helped me figure out so much that I felt I couldn't do on my own.
Date published: 2021-04-27
Rated 5 out of 5 by from love using turbotax!! so easy every year I dread taxes but turbo tax has made that so much easier!! I will always use turbo tax!!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax Rental Property Section Very Confusing The descriptions in the Rental Property Section is very confusing, especially for the 1st time to convert residential property to rental property. For example, the percentage usage for this business purpose in tax filing year is hard to understand for partial year rental. The property tax and interest splits cannot be clearly explained through filing workflow.
Date published: 2021-04-27
Rated 3 out of 5 by from More difficult to log in this year Several times I had trouble logging back into my ongoing form, after all these years, it seemed more problematic.
Date published: 2021-04-27
Rated 2 out of 5 by from TT Business 2020 needs some work It is obvious that TurboTax for personal returns gets a lot more time and resources and is a great product. TurboTax Business 2020 (& previous years) is not nearly as good as the personal products. Missing forms, no online version, limited support for the business product.
Date published: 2021-04-27
Rated 5 out of 5 by from Easy Enough to Use Just take your time when reading everything. I appreciate the helpful tabs that explain what's going on when you need clarification.
Date published: 2021-04-27
Rated 1 out of 5 by from Made me pay for deluxe I had no option to choose the free services on turbo tax even though I had just used them on my fiancé's taxes prior to doing my own. It cost me $150 to file my taxes with no option presented to choose the free services. I have been filing with TurboTax for a few years now, however my fiancé and I will be using a different service next year.
Date published: 2021-04-27
Rated 5 out of 5 by from Very easy to use Turbo Tax helps solve problems and I’ve very Explanatory. Helps you solve problems doing your own taxes
Date published: 2021-04-27
Rated 5 out of 5 by from Good Program Easy to use and easy to follow the questions. I will use it again.
Date published: 2021-04-27
Rated 3 out of 5 by from Too many loop Too many loops. Some you can't get out of. You have to reboot the program. Way too many questions at the end. What's with all the personal questions?
Date published: 2021-04-27
Rated 5 out of 5 by from Turbo Tax Helped Me with Big Life Changes Between being self-employed, going to unemployment, and then finding a new job.. 2020 had a lot of unexpected turns. My tax expert helped me figure out so much that I felt I couldn't do on my own.
Date published: 2021-04-27
Rated 5 out of 5 by from love using turbotax!! so easy every year I dread taxes but turbo tax has made that so much easier!! I will always use turbo tax!!
Date published: 2021-04-27
All TurboTax® Offerings Reviews - Page 3147