TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Severustheturtle from
not as useful
Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
Rated 2 out of 5 by
null from
Had to completely restart my return 4 times
I had to completely restart my return 4 times before IRS would accept it. I have never had any problems with Turbo Tax before this. The first try showed $1600 refund. The next three showed I owe $600. I tried to file my son's simple return, IRS rejected it because his they said his PIN was wrong. IRS issued a 6 digit PIN and Turbo Tax will only allow a 5 digit number, so now I have to mail it in!
Date published: 2022-03-31
Rated 4 out of 5 by
don 55z from
Overall good experience.
Mostly positive but sometimes redundant asking the same questions over and over.
Date published: 2022-03-31
Rated 5 out of 5 by
Mike Golf 67 from
Easy to understand
Help was easily accessible and they knew what they were talking about
Date published: 2022-03-31
Rated 4 out of 5 by
AJDetroit from
Supportive, Streamlined, and Saved Time
TurboTax does a great job providing support for the various tax details. In addition, the agents are great and answer additional questions. The auto-upload functionality saved me a good amount of time as well. Only complaint is the auto upload didn't pickup on a the status of "Various" for my investment buy dates...so I had to do a ton of very small updates to several line items. Please resolve for 2022 as it was clearly identified in the documentation that was uploaded.
Date published: 2022-03-31
Rated 3 out of 5 by
stolb from
This year TT had problems which I or thee experts
Too many problems that experts tried to fix but could not!!!!!!
Date published: 2022-03-31
Rated 5 out of 5 by
Madie28 from
They were super helpful
Everyone was super helpful and knew what they were talking about.
Date published: 2022-03-31
Rated 5 out of 5 by
HamExtra2022 from
TurboTax is a great help in tax preparation
TurboTax has improved over the years and is a great help in getting through my tax return.
Date published: 2022-03-31
Rated 4 out of 5 by
Heavy Duty 79 from
Turbo Tax was easy to use
turbo tax was easy and simple to use and didn't take a whole lot of time to file taxes.
Date published: 2022-03-31
Rated 4 out of 5 by
TonyBig21 from
YEAH TurboTax
this made doing my taxes mad easy and I got a stimulus which I didn't know I could get
All TurboTax® Offerings Reviews - Page 3147
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
Severustheturtle from
not as useful
Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
Rated 2 out of 5 by
null from
Had to completely restart my return 4 times
I had to completely restart my return 4 times before IRS would accept it. I have never had any problems with Turbo Tax before this. The first try showed $1600 refund. The next three showed I owe $600. I tried to file my son's simple return, IRS rejected it because his they said his PIN was wrong. IRS issued a 6 digit PIN and Turbo Tax will only allow a 5 digit number, so now I have to mail it in!
Date published: 2022-03-31
Rated 4 out of 5 by
don 55z from
Overall good experience.
Mostly positive but sometimes redundant asking the same questions over and over.
Date published: 2022-03-31
Rated 5 out of 5 by
Mike Golf 67 from
Easy to understand
Help was easily accessible and they knew what they were talking about
Date published: 2022-03-31
Rated 4 out of 5 by
AJDetroit from
Supportive, Streamlined, and Saved Time
TurboTax does a great job providing support for the various tax details. In addition, the agents are great and answer additional questions. The auto-upload functionality saved me a good amount of time as well. Only complaint is the auto upload didn't pickup on a the status of "Various" for my investment buy dates...so I had to do a ton of very small updates to several line items. Please resolve for 2022 as it was clearly identified in the documentation that was uploaded.
Date published: 2022-03-31
Rated 3 out of 5 by
stolb from
This year TT had problems which I or thee experts
Too many problems that experts tried to fix but could not!!!!!!
Date published: 2022-03-31
Rated 5 out of 5 by
Madie28 from
They were super helpful
Everyone was super helpful and knew what they were talking about.
Date published: 2022-03-31
Rated 5 out of 5 by
HamExtra2022 from
TurboTax is a great help in tax preparation
TurboTax has improved over the years and is a great help in getting through my tax return.
Date published: 2022-03-31
Rated 4 out of 5 by
Heavy Duty 79 from
Turbo Tax was easy to use
turbo tax was easy and simple to use and didn't take a whole lot of time to file taxes.
Date published: 2022-03-31
Rated 4 out of 5 by
TonyBig21 from
YEAH TurboTax
this made doing my taxes mad easy and I got a stimulus which I didn't know I could get
All TurboTax® Offerings Reviews - Page 3147
Date published: 2022-03-31