TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Need clarity on what is actually filed I was filling out the forms and all things looked appropriate until the very last review. That's when a form was automatically filed for a business that we have not had for over 2 years now. I did receive live chat and was shown how to remove the form but it would not go away. I feel as if I have been overpaying for returns that are not the complexity of a business. I am not sure what to make of this.
Date published: 2023-04-12
Rated 5 out of 5 by from good it was helpful once I paid for the assistance. it was harder doing it on my own.
Date published: 2023-04-12
Rated 4 out of 5 by from Grateful for the continuous improvement! Thanks for consistently looking at ways to make this a better customer experience. Each year, it gets better. Thank you TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from simple and easy to use have been using TT for a number of years and never a problem.
Date published: 2023-04-12
Rated 3 out of 5 by from own by goverment i hate filling taxes, its terrible im hiring someone else to do it
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
Rated 5 out of 5 by from Need Better Help with Transcribing K-1 Data Overall the software has worked great for me! However, as a beneficiary of an Inheritance Trust, data from K-1 form required too much "interpretation" for a non-CPA!
Date published: 2023-04-12
Rated 4 out of 5 by from Goes well year over year Only one criticisum: why don't you include Schedule K1 information in your summary section after it gets entered? Instead you enter it into the dividend summary section and leave the K1 section blank, so it appears like I never entered it, although I did. You have had this problem for many years.
Date published: 2023-04-12
Rated 2 out of 5 by from Free state is misleading Turbotax download Home and Business says that it comes with free state and free e-file. This is misleading to put it nicely. Yes, the state software is free and yes, the federal e-file is free, but when you try to e-file your "free" state, you will find out you have to pay to do it. $25 dollars to use a credit card. $40 to have it deducted from your federal refund. I don't recall this being the case in the past. I will be printing and mailing my state returns and looking for new options for next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier than last year Last year was the first year I filed with Turbo Tax. I was very anxious filing information with my place of employment and my private practice. Turbo Tax made it simple, had ample explanations when I became confused, and stored information making this year very simple and very stress free. Thank you.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Need clarity on what is actually filed I was filling out the forms and all things looked appropriate until the very last review. That's when a form was automatically filed for a business that we have not had for over 2 years now. I did receive live chat and was shown how to remove the form but it would not go away. I feel as if I have been overpaying for returns that are not the complexity of a business. I am not sure what to make of this.
Date published: 2023-04-12
Rated 5 out of 5 by from good it was helpful once I paid for the assistance. it was harder doing it on my own.
Date published: 2023-04-12
Rated 4 out of 5 by from Grateful for the continuous improvement! Thanks for consistently looking at ways to make this a better customer experience. Each year, it gets better. Thank you TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from simple and easy to use have been using TT for a number of years and never a problem.
Date published: 2023-04-12
Rated 3 out of 5 by from own by goverment i hate filling taxes, its terrible im hiring someone else to do it
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
Rated 5 out of 5 by from Need Better Help with Transcribing K-1 Data Overall the software has worked great for me! However, as a beneficiary of an Inheritance Trust, data from K-1 form required too much "interpretation" for a non-CPA!
Date published: 2023-04-12
Rated 4 out of 5 by from Goes well year over year Only one criticisum: why don't you include Schedule K1 information in your summary section after it gets entered? Instead you enter it into the dividend summary section and leave the K1 section blank, so it appears like I never entered it, although I did. You have had this problem for many years.
Date published: 2023-04-12
Rated 2 out of 5 by from Free state is misleading Turbotax download Home and Business says that it comes with free state and free e-file. This is misleading to put it nicely. Yes, the state software is free and yes, the federal e-file is free, but when you try to e-file your "free" state, you will find out you have to pay to do it. $25 dollars to use a credit card. $40 to have it deducted from your federal refund. I don't recall this being the case in the past. I will be printing and mailing my state returns and looking for new options for next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier than last year Last year was the first year I filed with Turbo Tax. I was very anxious filing information with my place of employment and my private practice. Turbo Tax made it simple, had ample explanations when I became confused, and stored information making this year very simple and very stress free. Thank you.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3144