TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from AWESOME GREAT HELP AND EASY TO USE. THANK YOU TURBO TAX!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT EASY AND OFFERS HELP, SO WE CAN FILE OUR OWN TAXES.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and Fast Have used Turbotax for the last 4 years now. It has been easy to use and very streamlined. I would recommend it to anyone who procrastinates like I do every year for a quick and easy way to file your taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Jason in Orlando and Kenisha in TX Both these professionals - and wish I knew their complete names or info to provide you - went above and beyond for this difficult, final, corporate return. A business my husband and I held, we are in the midst of a contentious divorce and this is a hot mess, I didn't know where to begin, but knew I needed to file a final corporate return, with schedules. Your team made it easy, and both James and Kenisha were super-friendly, confident and helpful. Surprisingly so, given my recent C19 online interactions. Immediately put me at ease. And James - no last name - in Orlando FL is a wonder. 15+ years with corporate returns, he was amazing. Stayed on the phone with me for hours, line by line, even after his shift ended. And what a nice guy, too. Compassionate, never felt like just a number at all. Promote him or give him a bonus. This biz is doing it right. Whatever training or philosophy you're imparting should be the industry Gold Standard for customer service (I owned a telemarketing biz in a former life, years ago - totally understand the dynamics).
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great because it checks your answers which makes you feel safe and it's free.
Date published: 2021-04-16
Rated 5 out of 5 by from It actually is Free, Free; Free Free Free. I always try to use Turbo Tax and have for most of my life. The software, It is really easy to use.
Date published: 2021-04-16
Rated 4 out of 5 by from Too Expensive! Some Questions are confusing and if you click to ask a question you are expected to pay a higher fee at the end. I pay less having an accountant to my taxes! Due to pandemic, I did it myself these past two tax seasons!
Date published: 2021-04-16
Rated 5 out of 5 by from Great SW I like that i can do different scenarios and save them.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo tax was so easy and did all of the work for me and it is a great tool for a novice or seasoned tax payer.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is functionable The pages changed too fast. I had to figure out where it changed to.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3142
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from AWESOME GREAT HELP AND EASY TO USE. THANK YOU TURBO TAX!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS GREAT TURBO TAX MAKES IT EASY AND OFFERS HELP, SO WE CAN FILE OUR OWN TAXES.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple and Fast Have used Turbotax for the last 4 years now. It has been easy to use and very streamlined. I would recommend it to anyone who procrastinates like I do every year for a quick and easy way to file your taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Jason in Orlando and Kenisha in TX Both these professionals - and wish I knew their complete names or info to provide you - went above and beyond for this difficult, final, corporate return. A business my husband and I held, we are in the midst of a contentious divorce and this is a hot mess, I didn't know where to begin, but knew I needed to file a final corporate return, with schedules. Your team made it easy, and both James and Kenisha were super-friendly, confident and helpful. Surprisingly so, given my recent C19 online interactions. Immediately put me at ease. And James - no last name - in Orlando FL is a wonder. 15+ years with corporate returns, he was amazing. Stayed on the phone with me for hours, line by line, even after his shift ended. And what a nice guy, too. Compassionate, never felt like just a number at all. Promote him or give him a bonus. This biz is doing it right. Whatever training or philosophy you're imparting should be the industry Gold Standard for customer service (I owned a telemarketing biz in a former life, years ago - totally understand the dynamics).
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Great! Turbo Tax is great because it checks your answers which makes you feel safe and it's free.
Date published: 2021-04-16
Rated 5 out of 5 by from It actually is Free, Free; Free Free Free. I always try to use Turbo Tax and have for most of my life. The software, It is really easy to use.
Date published: 2021-04-16
Rated 4 out of 5 by from Too Expensive! Some Questions are confusing and if you click to ask a question you are expected to pay a higher fee at the end. I pay less having an accountant to my taxes! Due to pandemic, I did it myself these past two tax seasons!
Date published: 2021-04-16
Rated 5 out of 5 by from Great SW I like that i can do different scenarios and save them.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is Awesome!! Turbo tax was so easy and did all of the work for me and it is a great tool for a novice or seasoned tax payer.
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo Tax is functionable The pages changed too fast. I had to figure out where it changed to.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3142