TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
kindlep from
Charges are overdone
It used to only cost $30 to do my taxes through turbotax. Now It took $140 as a MINIMUM. the extra fees that are being added on are ridiculous. I was referred to plenty other options through friends and family but chose to stick with turbotax due to the previous service ive had in the past years being great. I now no longer want to be using turbotax for my returns due to the unnecessary fees that go up every year.
Date published: 2021-03-14
Rated 5 out of 5 by
Nikkiyal from
I had a little issue and they were quick to help
I ran into a filing issue which I was confused about and one of their experts walked me through it
Date published: 2021-03-14
Rated 5 out of 5 by
PRECIOUSBJ from
TURBO TAX IS GREAT
GREAT WALKING ME THROUGH EVERY SINGLE STEP. USES IT EVERY YEAR. LOVE IT.
Date published: 2021-03-14
Rated 5 out of 5 by
Kris_CFM from
So Easy!
Guided through every step of the refund process. Anything I did not know, there was always resourceful information to assists. It always was looking out for my best interest and biggest refund.
Date published: 2021-03-14
Rated 5 out of 5 by
felloffmybike from
thank you
Thankful to have help being walked through filing, it can be very stressful
Date published: 2021-03-14
Rated 5 out of 5 by
Kreedmo from
So easy
Very easy to use. I have used turbo tax for many years. Will not use another !
Date published: 2021-03-14
Rated 5 out of 5 by
bib d from
rate 10
love turbo tax hade good experience with tax web help out lot
Date published: 2021-03-14
Rated 5 out of 5 by
Pab715 from
Easy to use!
Not only does it take you step by step, but showing what a document looks like is super helpful!
Date published: 2021-03-14
Rated 5 out of 5 by
Freddy the wonder lizard from
Works Great!
Can't do it myself. Turbotax makes it so I can do it!
Date published: 2021-03-14
Rated 4 out of 5 by
JoJo Flamingo from
Good Tax System
It's always been a great way of filing my taxes. I've never had an issue. I'm deducting one star because I was supposed to receive the state filing for free but had to pay for it. I followed instructions and logged into Intuit Turbo Tax to correct the problem but it didn't work. Still had to pay for the filing of the state return.
All TurboTax® Offerings Reviews - Page 3139
Date published: 2021-03-14
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
kindlep from
Charges are overdone
It used to only cost $30 to do my taxes through turbotax. Now It took $140 as a MINIMUM. the extra fees that are being added on are ridiculous. I was referred to plenty other options through friends and family but chose to stick with turbotax due to the previous service ive had in the past years being great. I now no longer want to be using turbotax for my returns due to the unnecessary fees that go up every year.
Date published: 2021-03-14
Rated 5 out of 5 by
Nikkiyal from
I had a little issue and they were quick to help
I ran into a filing issue which I was confused about and one of their experts walked me through it
Date published: 2021-03-14
Rated 5 out of 5 by
PRECIOUSBJ from
TURBO TAX IS GREAT
GREAT WALKING ME THROUGH EVERY SINGLE STEP. USES IT EVERY YEAR. LOVE IT.
Date published: 2021-03-14
Rated 5 out of 5 by
Kris_CFM from
So Easy!
Guided through every step of the refund process. Anything I did not know, there was always resourceful information to assists. It always was looking out for my best interest and biggest refund.
Date published: 2021-03-14
Rated 5 out of 5 by
felloffmybike from
thank you
Thankful to have help being walked through filing, it can be very stressful
Date published: 2021-03-14
Rated 5 out of 5 by
Kreedmo from
So easy
Very easy to use. I have used turbo tax for many years. Will not use another !
Date published: 2021-03-14
Rated 5 out of 5 by
bib d from
rate 10
love turbo tax hade good experience with tax web help out lot
Date published: 2021-03-14
Rated 5 out of 5 by
Pab715 from
Easy to use!
Not only does it take you step by step, but showing what a document looks like is super helpful!
Date published: 2021-03-14
Rated 5 out of 5 by
Freddy the wonder lizard from
Works Great!
Can't do it myself. Turbotax makes it so I can do it!
Date published: 2021-03-14
Rated 4 out of 5 by
JoJo Flamingo from
Good Tax System
It's always been a great way of filing my taxes. I've never had an issue. I'm deducting one star because I was supposed to receive the state filing for free but had to pay for it. I followed instructions and logged into Intuit Turbo Tax to correct the problem but it didn't work. Still had to pay for the filing of the state return.
All TurboTax® Offerings Reviews - Page 3139
Date published: 2021-03-14