TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 3 out of 5 by
KeithForsman from
Turbo tax missed a couple of key solutions
Turbotax's handling of mutual fund Dividend income was confusing when a foreign tax payment was reported on 1099 DIV. I was asked to determine what the actual income value was for the basis of the foreign tax. The values and countries are not listed on the 1099 DIV so, nowhere to be found, so I guessed. Not cool. Also, the State of CA tax return includes numerous questions about income exemptions, credits, etc and Turbotax did nothing to help lead or clarify the user in this. Felt abandoned and may have missed some breaks or credits..
Date published: 2023-04-12
Rated 5 out of 5 by
Chisolm1966 from
Turbo Tax is very efficient and easy to use
The process is very orderly and efficient. This makes it possible to file one's returns in a stress free manner.
Date published: 2023-04-12
Rated 5 out of 5 by
fredo718 from
Turbo tax made my life easy peasy
Great pop up hints, info explanations overall will recommend and re use for future tax seasons for sure.
Date published: 2023-04-12
Rated 4 out of 5 by
Chuck82 from
TurboTax needs a better response to questions
Turbo tax experts are helpful especially when they have no idea how to fix a problem such as locating a past return that they can even see exists, but cannot reach. They (3 of them on different occasions) all said they have NO ONE else to refer the problem too. Sucks!
Date published: 2023-04-12
Rated 5 out of 5 by
Danb14 from
Turbo Tax is Great
Turbo Tax helped me get through my tax process fast and easy
Date published: 2023-04-12
Rated 5 out of 5 by
Trinecia from
TurboTax is awesome
I been hearing a lot about turbo tax so I decided to give it a try
Date published: 2023-04-12
Rated 4 out of 5 by
dragoon_02 from
Easy
Easy experience. Very Helpful. Great, quick and thorough
Date published: 2023-04-12
Rated 5 out of 5 by
Anand Kumar from
Turbo tax
TurboTax 2022 is easy to follow through instructions
Date published: 2023-04-12
Rated 5 out of 5 by
MLDJ from
Easy to use and very straight forward
Everything was pretty quick and easy to understand.
Date published: 2023-04-12
Rated 4 out of 5 by
Dadio Dude from
Great Software but needs work
Problem resolution when entering data needs to be MUCH more streamlined. Simple errors do not allow for an explanation in the software help menu. Having to use the Community to answer problems with the software is NOT a solution. Intuit needs to form a team to assess all the errors customers have and start generating help menus to show why an input is rejected. It is VERY frustrating to have an error and not be given suggestions. In addition, it is a feeling of betrayal when you are shown a charge but then in filing the tax return find out a hidden fee that is almost as much as the audit protection service. $45 for the audit protection service is fair, but to hide the additional transaction fees ($40) in the fine print is fraudulent. This should be stated to the filer when they want to use the service up front, not hidden in the fine print. Overall its valuable software that needs minor tweaks.
All TurboTax® Offerings Reviews - Page 3139
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
KeithForsman from
Turbo tax missed a couple of key solutions
Turbotax's handling of mutual fund Dividend income was confusing when a foreign tax payment was reported on 1099 DIV. I was asked to determine what the actual income value was for the basis of the foreign tax. The values and countries are not listed on the 1099 DIV so, nowhere to be found, so I guessed. Not cool. Also, the State of CA tax return includes numerous questions about income exemptions, credits, etc and Turbotax did nothing to help lead or clarify the user in this. Felt abandoned and may have missed some breaks or credits..
Date published: 2023-04-12
Rated 5 out of 5 by
Chisolm1966 from
Turbo Tax is very efficient and easy to use
The process is very orderly and efficient. This makes it possible to file one's returns in a stress free manner.
Date published: 2023-04-12
Rated 5 out of 5 by
fredo718 from
Turbo tax made my life easy peasy
Great pop up hints, info explanations overall will recommend and re use for future tax seasons for sure.
Date published: 2023-04-12
Rated 4 out of 5 by
Chuck82 from
TurboTax needs a better response to questions
Turbo tax experts are helpful especially when they have no idea how to fix a problem such as locating a past return that they can even see exists, but cannot reach. They (3 of them on different occasions) all said they have NO ONE else to refer the problem too. Sucks!
Date published: 2023-04-12
Rated 5 out of 5 by
Danb14 from
Turbo Tax is Great
Turbo Tax helped me get through my tax process fast and easy
Date published: 2023-04-12
Rated 5 out of 5 by
Trinecia from
TurboTax is awesome
I been hearing a lot about turbo tax so I decided to give it a try
Date published: 2023-04-12
Rated 4 out of 5 by
dragoon_02 from
Easy
Easy experience. Very Helpful. Great, quick and thorough
Date published: 2023-04-12
Rated 5 out of 5 by
Anand Kumar from
Turbo tax
TurboTax 2022 is easy to follow through instructions
Date published: 2023-04-12
Rated 5 out of 5 by
MLDJ from
Easy to use and very straight forward
Everything was pretty quick and easy to understand.
Date published: 2023-04-12
Rated 4 out of 5 by
Dadio Dude from
Great Software but needs work
Problem resolution when entering data needs to be MUCH more streamlined. Simple errors do not allow for an explanation in the software help menu. Having to use the Community to answer problems with the software is NOT a solution. Intuit needs to form a team to assess all the errors customers have and start generating help menus to show why an input is rejected. It is VERY frustrating to have an error and not be given suggestions. In addition, it is a feeling of betrayal when you are shown a charge but then in filing the tax return find out a hidden fee that is almost as much as the audit protection service. $45 for the audit protection service is fair, but to hide the additional transaction fees ($40) in the fine print is fraudulent. This should be stated to the filer when they want to use the service up front, not hidden in the fine print. Overall its valuable software that needs minor tweaks.
All TurboTax® Offerings Reviews - Page 3139
Date published: 2023-04-12