TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from yay great fast simple and easy to use i like that i can do it
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Makes It Easy to File Taxes Easy to use prompts and explanations. Ability to flag items to return to.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax works If you are organized person, it sure helps in getting all done. I spent more time getting records together than doing the forms.
Date published: 2023-04-14
Rated 4 out of 5 by from Good app Thank you for the assistance and tutorial like help.
Date published: 2023-04-14
Rated 3 out of 5 by from Disappointed Used CD purchased from Staples on my Desktop. Opened and worked on my taxes several times in March. On April 3rd, tried to open them in order to file; was told there were updates needed to be done so hit "OK". My screen froze, thus not allowing me to open my taxes. Spent the next week on the phone several times trying to solve the problem. This cost me many hours of being on hold and/or working with helpers. Finally solved all issues on April 13th. although I had to argue that I shouldn't have to pay for my state return, which was evidently part of the issue in opening my form. This was not a pleasant experience.
Date published: 2023-04-14
Rated 4 out of 5 by from Very user friendly, especially for beginners. Turbotax takes the stress out of filing taxes by putting everything in simple layman terms, semi-reasonable price for it's easy on the eyes formatting and optional 'question and answer' breakdowns of exactly what you see for each step, compared to the much more technical but free filing through the IRS.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Importing your W-2's couldn't be easier
Date published: 2023-04-14
Rated 4 out of 5 by from Good deal Sometimes confusing and repetitious but gets job done from home.
Date published: 2023-04-14
Rated 5 out of 5 by from Great product Easy to use Familiar outline design easy to use (from past years)
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use, Pretty expensive! TurboTax Premium was an easy and efficient service and I will most likely use it again next year. My question is: if I file earlier, will the price go down? Between the price and processing fees I'm seeing $220 go down the drain which is a big chunk of my return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3137
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from yay great fast simple and easy to use i like that i can do it
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax Makes It Easy to File Taxes Easy to use prompts and explanations. Ability to flag items to return to.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbotax works If you are organized person, it sure helps in getting all done. I spent more time getting records together than doing the forms.
Date published: 2023-04-14
Rated 4 out of 5 by from Good app Thank you for the assistance and tutorial like help.
Date published: 2023-04-14
Rated 3 out of 5 by from Disappointed Used CD purchased from Staples on my Desktop. Opened and worked on my taxes several times in March. On April 3rd, tried to open them in order to file; was told there were updates needed to be done so hit "OK". My screen froze, thus not allowing me to open my taxes. Spent the next week on the phone several times trying to solve the problem. This cost me many hours of being on hold and/or working with helpers. Finally solved all issues on April 13th. although I had to argue that I shouldn't have to pay for my state return, which was evidently part of the issue in opening my form. This was not a pleasant experience.
Date published: 2023-04-14
Rated 4 out of 5 by from Very user friendly, especially for beginners. Turbotax takes the stress out of filing taxes by putting everything in simple layman terms, semi-reasonable price for it's easy on the eyes formatting and optional 'question and answer' breakdowns of exactly what you see for each step, compared to the much more technical but free filing through the IRS.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great Very easy to use. Importing your W-2's couldn't be easier
Date published: 2023-04-14
Rated 4 out of 5 by from Good deal Sometimes confusing and repetitious but gets job done from home.
Date published: 2023-04-14
Rated 5 out of 5 by from Great product Easy to use Familiar outline design easy to use (from past years)
Date published: 2023-04-14
Rated 5 out of 5 by from Easy to use, Pretty expensive! TurboTax Premium was an easy and efficient service and I will most likely use it again next year. My question is: if I file earlier, will the price go down? Between the price and processing fees I'm seeing $220 go down the drain which is a big chunk of my return.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3137