TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Happy User22 from
Service was Great!
Experts were able to answer all my questions in a timely manner and put my mind at ease.
Date published: 2022-03-31
Rated 5 out of 5 by
Sswantee from
Great
All went well! Thanks for helping me do my taxes!!!
Date published: 2022-03-31
Rated 5 out of 5 by
RJB_Simple from
Tax Filing was a lot easier in 2021
Takes away a lot of the stress of filing. So easy to file.
Date published: 2022-03-31
Rated 4 out of 5 by
SandJ32 from
Excellent product but problems
I was unable to electronically file joint return as there is an issue with last year's AGI on how it is reported for a joint return this year. AGI amount for last year is correct but wants to put the total amount in both myself and wife's name. Tried to put last year's AGI in mine and zero for my wife but was still rejected. Talked with support and documented the bug but no fix yet. So, we will have to file by mail instead.
Date published: 2022-03-31
Rated 5 out of 5 by
Zen 12 from
Tax Preparation
Turbo Tax is easy to use. Easy to get customer support.
Date published: 2022-03-31
Rated 5 out of 5 by
Jswartz888 from
Such a time saver!
I just love being led through every question and possible deductions for my return. Simple and straight forward.
Date published: 2022-03-31
Rated 5 out of 5 by
NateH2002 from
Awesome
I got done with my taxes so fast and easy. I highly recommend using this service.,
Date published: 2022-03-31
Rated 1 out of 5 by
Zmendel from
Terrible Experience
Was put in a situation because of Turbo Tax that required me to refile and caused issues where I needed to upgrade to premier and speak with a tax profesional. I was given a code that would offset the cost of premier and was immediately put on a line with a tax professional. I was not told that the tax professional would be an additional charge until I was ready to check out. I spoke with several customer service representatives who said there is nothing the could do because I used the live tax expert. I was upsold something that I was told would help with my problem but not told the full amount. I did not recieve a case number and the person who helped me did not take any notes on our conversation. TurboTax put me in a situation where I had to redo my taxes and then pay an additional cost to fix them. This is the last time I will be using this tax filing software or any software from intuit.
Date published: 2022-03-31
Rated 5 out of 5 by
Maddy1602 from
easy
it was great and easy to do and FREE I will use it again
Date published: 2022-03-31
Rated 5 out of 5 by
ANSK from
Satisfied 10+ years!
I've been using TurboTax for over 10 years to quickly and easily file my taxes. I have always loved how they ask the right questions to direct you to any deductions that you may qualify for. I would have missed so many just because I did not know about them if it wasn't for the easy way TurboTax just guides you through it.
All TurboTax® Offerings Reviews - Page 3133
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Happy User22 from
Service was Great!
Experts were able to answer all my questions in a timely manner and put my mind at ease.
Date published: 2022-03-31
Rated 5 out of 5 by
Sswantee from
Great
All went well! Thanks for helping me do my taxes!!!
Date published: 2022-03-31
Rated 5 out of 5 by
RJB_Simple from
Tax Filing was a lot easier in 2021
Takes away a lot of the stress of filing. So easy to file.
Date published: 2022-03-31
Rated 4 out of 5 by
SandJ32 from
Excellent product but problems
I was unable to electronically file joint return as there is an issue with last year's AGI on how it is reported for a joint return this year. AGI amount for last year is correct but wants to put the total amount in both myself and wife's name. Tried to put last year's AGI in mine and zero for my wife but was still rejected. Talked with support and documented the bug but no fix yet. So, we will have to file by mail instead.
Date published: 2022-03-31
Rated 5 out of 5 by
Zen 12 from
Tax Preparation
Turbo Tax is easy to use. Easy to get customer support.
Date published: 2022-03-31
Rated 5 out of 5 by
Jswartz888 from
Such a time saver!
I just love being led through every question and possible deductions for my return. Simple and straight forward.
Date published: 2022-03-31
Rated 5 out of 5 by
NateH2002 from
Awesome
I got done with my taxes so fast and easy. I highly recommend using this service.,
Date published: 2022-03-31
Rated 1 out of 5 by
Zmendel from
Terrible Experience
Was put in a situation because of Turbo Tax that required me to refile and caused issues where I needed to upgrade to premier and speak with a tax profesional. I was given a code that would offset the cost of premier and was immediately put on a line with a tax professional. I was not told that the tax professional would be an additional charge until I was ready to check out. I spoke with several customer service representatives who said there is nothing the could do because I used the live tax expert. I was upsold something that I was told would help with my problem but not told the full amount. I did not recieve a case number and the person who helped me did not take any notes on our conversation. TurboTax put me in a situation where I had to redo my taxes and then pay an additional cost to fix them. This is the last time I will be using this tax filing software or any software from intuit.
Date published: 2022-03-31
Rated 5 out of 5 by
Maddy1602 from
easy
it was great and easy to do and FREE I will use it again
Date published: 2022-03-31
Rated 5 out of 5 by
ANSK from
Satisfied 10+ years!
I've been using TurboTax for over 10 years to quickly and easily file my taxes. I have always loved how they ask the right questions to direct you to any deductions that you may qualify for. I would have missed so many just because I did not know about them if it wasn't for the easy way TurboTax just guides you through it.
All TurboTax® Offerings Reviews - Page 3133
Date published: 2022-03-31