TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
Eric G Man from
Feels like its gotten worse
Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by
pity pat from
Rejecttion of Return!!! 4 days,
Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by
Artferrar from
Excellent program
I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by
echu2213234142 from
Really dumb system
Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
Rated 5 out of 5 by
ImTotallyThrowing from
Very easy to use
Very easy to use and enjoyable will be using in the future
Date published: 2023-04-21
Rated 3 out of 5 by
MikeO415 from
Confusing information regarding dependent
Information regarding entering dependent who is over 18 years old to go ahead and still list them as a dependent.
Date published: 2023-04-21
Rated 5 out of 5 by
CLM USN Retired from
Turbo Tax is the best
I have used Turbo Tax for years. It is great to walk through all the more difficult situations and make my experience so easy.
Date published: 2023-04-21
Rated 5 out of 5 by
WitoRock from
TurboTax is awesome
Muy facil de usar. Complete mi aplicacion en menos de una hora.
Date published: 2023-04-21
Rated 3 out of 5 by
Satake71 from
First time using Turbo Tax
It gave step by step instructions on how to file. This was my first time the only confusing part was the Karma so I am wondering where my refund is going???
Date published: 2023-04-21
Rated 5 out of 5 by
rrrrrrrrrrrrrrrrrrrr from
Surprise State Filing Fee
The fee for State filing is not mentioned anywhere until everything is ready to be submitted. Then, when you are all finished, you can either pay another, what, $49? or do the state return yourself, again, and mail it. The original fee for Premium just isn't enough, I guess. I love capitalism.
All TurboTax® Offerings Reviews - Page 314
Date published: 2023-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Eric G Man from
Feels like its gotten worse
Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by
pity pat from
Rejecttion of Return!!! 4 days,
Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by
Artferrar from
Excellent program
I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by
echu2213234142 from
Really dumb system
Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
Rated 5 out of 5 by
ImTotallyThrowing from
Very easy to use
Very easy to use and enjoyable will be using in the future
Date published: 2023-04-21
Rated 3 out of 5 by
MikeO415 from
Confusing information regarding dependent
Information regarding entering dependent who is over 18 years old to go ahead and still list them as a dependent.
Date published: 2023-04-21
Rated 5 out of 5 by
CLM USN Retired from
Turbo Tax is the best
I have used Turbo Tax for years. It is great to walk through all the more difficult situations and make my experience so easy.
Date published: 2023-04-21
Rated 5 out of 5 by
WitoRock from
TurboTax is awesome
Muy facil de usar. Complete mi aplicacion en menos de una hora.
Date published: 2023-04-21
Rated 3 out of 5 by
Satake71 from
First time using Turbo Tax
It gave step by step instructions on how to file. This was my first time the only confusing part was the Karma so I am wondering where my refund is going???
Date published: 2023-04-21
Rated 5 out of 5 by
rrrrrrrrrrrrrrrrrrrr from
Surprise State Filing Fee
The fee for State filing is not mentioned anywhere until everything is ready to be submitted. Then, when you are all finished, you can either pay another, what, $49? or do the state return yourself, again, and mail it. The original fee for Premium just isn't enough, I guess. I love capitalism.
All TurboTax® Offerings Reviews - Page 314
Date published: 2023-04-21