TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent program I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by from Really dumb system Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Very easy to use Very easy to use and enjoyable will be using in the future
Date published: 2023-04-21
Rated 3 out of 5 by from Confusing information regarding dependent Information regarding entering dependent who is over 18 years old to go ahead and still list them as a dependent.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax is the best I have used Turbo Tax for years. It is great to walk through all the more difficult situations and make my experience so easy.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome Muy facil de usar. Complete mi aplicacion en menos de una hora.
Date published: 2023-04-21
Rated 3 out of 5 by from First time using Turbo Tax It gave step by step instructions on how to file. This was my first time the only confusing part was the Karma so I am wondering where my refund is going???
Date published: 2023-04-21
Rated 5 out of 5 by from Surprise State Filing Fee The fee for State filing is not mentioned anywhere until everything is ready to be submitted. Then, when you are all finished, you can either pay another, what, $49? or do the state return yourself, again, and mail it. The original fee for Premium just isn't enough, I guess. I love capitalism.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 314
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Feels like its gotten worse Great product, but Ive used it for years and it feels like every few pages they want you to upgrade to their "professionals" I get the need for an upsell but jeeeeeeziz. Then I hear people complaining about the "help" they paid for.
Date published: 2023-04-21
Rated 1 out of 5 by from Rejecttion of Return!!! 4 days, Surely you know the issue. File rejected by IRS 4 times.
Date published: 2023-04-21
Rated 5 out of 5 by from Excellent program I love turbo tax use their program every year and it's the best
Date published: 2023-04-21
Rated 1 out of 5 by from Really dumb system Why do you make the payment pages and filing pages 2 separate pages?!?!?! Why not make the etransfer go through AS SOON AS the turbotax payment goes through? Really stupid design. No reminder notifications about paying but not filing.
Date published: 2023-04-21
Rated 5 out of 5 by from Very easy to use Very easy to use and enjoyable will be using in the future
Date published: 2023-04-21
Rated 3 out of 5 by from Confusing information regarding dependent Information regarding entering dependent who is over 18 years old to go ahead and still list them as a dependent.
Date published: 2023-04-21
Rated 5 out of 5 by from Turbo Tax is the best I have used Turbo Tax for years. It is great to walk through all the more difficult situations and make my experience so easy.
Date published: 2023-04-21
Rated 5 out of 5 by from TurboTax is awesome Muy facil de usar. Complete mi aplicacion en menos de una hora.
Date published: 2023-04-21
Rated 3 out of 5 by from First time using Turbo Tax It gave step by step instructions on how to file. This was my first time the only confusing part was the Karma so I am wondering where my refund is going???
Date published: 2023-04-21
Rated 5 out of 5 by from Surprise State Filing Fee The fee for State filing is not mentioned anywhere until everything is ready to be submitted. Then, when you are all finished, you can either pay another, what, $49? or do the state return yourself, again, and mail it. The original fee for Premium just isn't enough, I guess. I love capitalism.
Date published: 2023-04-21
All TurboTax® Offerings Reviews - Page 314