TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Tax Experts Help was Fantastic Filing Was so easy this year because of The Expert Help I got with Caroline. Will definitely use Turbo Tax from now on.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Live is amazing! I like the fact that when you are stuck or have a question you can get a call from a tax professional within minutes. The chat feature is also helpful. At any time you can share your screen with them and they can guide you! They were truly amazing!!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax was very helpful in finding all tax breaks and it was very easy to use. Plus they are very affordable.
Date published: 2021-04-16
Rated 3 out of 5 by from PAY THE SOFTWARE FREEZES WHEN I GO TO PAY FOR MISSOURI EFILE
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent! TurboTax is so easy to use! I have used it for several years for the entire family! I will never use another tax preparer!
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax phone-support have room for improvement The electronic voice system is the worse I had ever experience in my entire adult life. The path to speak to someone SHALL be easy. That alone is making me question if I want to stay with Turbo tax or move on to something new.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is peace of mind. Thanks. It was efficient and easy to understand. Lots of explanation when needed.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Works It is very difficult to find the updates and download them. I had to upgrade my Deluxe version to the premier program. I do not think I needed the upgrade version and therefore I ended up paying $31.00 more dollars it makes you wonder if the system is set up to give you errors so you upgrade and pay more.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you TurboTax for making it EASY! I love being able to e-file and I was also amazed that information was imported directly from my employer.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Process Super easy to complete. Every easy to follow step by step instructions
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3130
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Experts Help was Fantastic Filing Was so easy this year because of The Expert Help I got with Caroline. Will definitely use Turbo Tax from now on.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax Live is amazing! I like the fact that when you are stuck or have a question you can get a call from a tax professional within minutes. The chat feature is also helpful. At any time you can share your screen with them and they can guide you! They were truly amazing!!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is great! Turbo tax was very helpful in finding all tax breaks and it was very easy to use. Plus they are very affordable.
Date published: 2021-04-16
Rated 3 out of 5 by from PAY THE SOFTWARE FREEZES WHEN I GO TO PAY FOR MISSOURI EFILE
Date published: 2021-04-16
Rated 5 out of 5 by from Excellent! TurboTax is so easy to use! I have used it for several years for the entire family! I will never use another tax preparer!
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax phone-support have room for improvement The electronic voice system is the worse I had ever experience in my entire adult life. The path to speak to someone SHALL be easy. That alone is making me question if I want to stay with Turbo tax or move on to something new.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is peace of mind. Thanks. It was efficient and easy to understand. Lots of explanation when needed.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Works It is very difficult to find the updates and download them. I had to upgrade my Deluxe version to the premier program. I do not think I needed the upgrade version and therefore I ended up paying $31.00 more dollars it makes you wonder if the system is set up to give you errors so you upgrade and pay more.
Date published: 2021-04-16
Rated 5 out of 5 by from Thank you TurboTax for making it EASY! I love being able to e-file and I was also amazed that information was imported directly from my employer.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Process Super easy to complete. Every easy to follow step by step instructions
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3130