TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and Fast! Easy and quick, they help with everything! Really recommend
Date published: 2023-03-01
Rated 1 out of 5 by from State return rejected-Turbotax is broken My state return keeps getting rejected. With the exception of a state penalty, there has been no changes from last year. I have corrected the return per their instructions multiple times and it STILL gets rejected. I don't think TT is able to make corrections and is therefore broken. Try someone else.
Date published: 2023-03-01
Rated 5 out of 5 by from Awsome The program helped and I expect to use it next year
Date published: 2023-03-01
Rated 5 out of 5 by from Piece of Cake! Thank you Turbo Tax for making me feel like a certified tax pro. I do not think I will ever use a CPA again. Every step so was effortless and if I was confused, there was an explanation on what to do or what a certain thing meant so I wasn’t lost at all.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is great and user friendly!! Basically walks you through all steps, it’s the best!!
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax is beyond awesome the last individual who prepared my taxes went beyond the call of duty she took it personally and found out the formular which caused me to have to file an amended form which to 3 yrs for me to recieve my 2019 return 3 yrs later and 2020 2 years later it took qiute a few hrs the first evening and a couple the next day as she found tables and formulas i believe very few know about sadly i do not remember her name but kudos to her because she is an excellent and outstandind preparer.thanks turbo tax.ive always wondered you guys are really the irs are you i wont tell lol.
Date published: 2023-03-01
Rated 2 out of 5 by from Great experience until the end then it went bad Everything was fine product was easy to use. Support people were knowledgeable kind and helpful until the last 5 windows when I was trying to file. All of the sudden I was getting asked for additional information I don't have and wasn't expecting. Support went completely down hill. Support staff didn't know the product were rude and not helpful at all
Date published: 2023-03-01
Rated 3 out of 5 by from Expensive, Don't y'all get paid to help with taxes Long story short, I'll get mine down for those of us who make less than70k
Date published: 2023-03-01
Rated 4 out of 5 by from Taxes completed I struggled more this year with TurboTax and using the help feature didn't help simplilfy things. I still think TurboTax is a good way to do taxes. There was an offering for a Will and Trust program, but I can't locate it now to take advantage of it, so not happy about that
Date published: 2023-03-01
Rated 4 out of 5 by from Great Help Live help is a plus helped a lot. I would recommend for anyone to use this survice.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 3128
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Fast! Easy and quick, they help with everything! Really recommend
Date published: 2023-03-01
Rated 1 out of 5 by from State return rejected-Turbotax is broken My state return keeps getting rejected. With the exception of a state penalty, there has been no changes from last year. I have corrected the return per their instructions multiple times and it STILL gets rejected. I don't think TT is able to make corrections and is therefore broken. Try someone else.
Date published: 2023-03-01
Rated 5 out of 5 by from Awsome The program helped and I expect to use it next year
Date published: 2023-03-01
Rated 5 out of 5 by from Piece of Cake! Thank you Turbo Tax for making me feel like a certified tax pro. I do not think I will ever use a CPA again. Every step so was effortless and if I was confused, there was an explanation on what to do or what a certain thing meant so I wasn’t lost at all.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is great Turbo tax is great and user friendly!! Basically walks you through all steps, it’s the best!!
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax is beyond awesome the last individual who prepared my taxes went beyond the call of duty she took it personally and found out the formular which caused me to have to file an amended form which to 3 yrs for me to recieve my 2019 return 3 yrs later and 2020 2 years later it took qiute a few hrs the first evening and a couple the next day as she found tables and formulas i believe very few know about sadly i do not remember her name but kudos to her because she is an excellent and outstandind preparer.thanks turbo tax.ive always wondered you guys are really the irs are you i wont tell lol.
Date published: 2023-03-01
Rated 2 out of 5 by from Great experience until the end then it went bad Everything was fine product was easy to use. Support people were knowledgeable kind and helpful until the last 5 windows when I was trying to file. All of the sudden I was getting asked for additional information I don't have and wasn't expecting. Support went completely down hill. Support staff didn't know the product were rude and not helpful at all
Date published: 2023-03-01
Rated 3 out of 5 by from Expensive, Don't y'all get paid to help with taxes Long story short, I'll get mine down for those of us who make less than70k
Date published: 2023-03-01
Rated 4 out of 5 by from Taxes completed I struggled more this year with TurboTax and using the help feature didn't help simplilfy things. I still think TurboTax is a good way to do taxes. There was an offering for a Will and Trust program, but I can't locate it now to take advantage of it, so not happy about that
Date published: 2023-03-01
Rated 4 out of 5 by from Great Help Live help is a plus helped a lot. I would recommend for anyone to use this survice.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 3128