TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 4 out of 5 by from TurboTax has unresolved problems This is the second year in a row that TurboTax has had difficulty with the license number being disabled after an update to TurboTax and there is still not a resolution. This is not acceptable for software in today's environment. It does not happen on all installations but no one appears to be able to isolate the circumstances that causes the problem. They do promise to download a new copy to you is you get locked out but that is just a band-aid. If they cannot correct the problem for everyone, they should remove the license requirement altogether until they identify the problem.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Is Awesome great experience! didnt have to sit in line or make an appt
Date published: 2021-03-11
Rated 3 out of 5 by from It works, but at what cost? Turbo tax use to run around $50. I just paid $210 and I'm POOR. Guess that's why Turbo Tax lobbies to keep the tax code complicated.
Date published: 2021-03-11
Rated 2 out of 5 by from TT GETS MORE CONFUSING EACH YEAR. GETS MORE CONFUSING EACH YEAR [20+ USER] COULD BE MY LAST
Date published: 2021-03-11
Rated 5 out of 5 by from awesome! I love turbo tax. Makes taxes super easy and stress-free.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax takes the stress away from having to do taxes ..it's a painless easy experience and anyone can do there taxes with ease.
Date published: 2021-03-11
Rated 5 out of 5 by from INCREDIBLE Amazing and a great for you if you choose to prepare your own Tax.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is what I've used for 6 years!!! It's easy, user friendly, has live assistance, and stands by its word. I will always use them.
Date published: 2021-03-11
Rated 5 out of 5 by from i was so scared to file until i found turbo tax I had never filled my taxes alone and I was petrified I would mess something up, turbo tax made everything super easy and they were helpful in each step. I don't know what I would have done without your help! turbo tax is amazing!
Date published: 2021-03-11
Rated 4 out of 5 by from I use some form of TurboTax every year. I like the technology, but the service is not so great. Mostly related to affiliate websites and discounts. I can never get it to work and TurboTax says it’s out of their hands and in my case, Fidelity says it’s out of there hands, so I can never get the advertised discounts. This was never a problem years ago, but in recent years, it’s a pain.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 3126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax has unresolved problems This is the second year in a row that TurboTax has had difficulty with the license number being disabled after an update to TurboTax and there is still not a resolution. This is not acceptable for software in today's environment. It does not happen on all installations but no one appears to be able to isolate the circumstances that causes the problem. They do promise to download a new copy to you is you get locked out but that is just a band-aid. If they cannot correct the problem for everyone, they should remove the license requirement altogether until they identify the problem.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax Is Awesome great experience! didnt have to sit in line or make an appt
Date published: 2021-03-11
Rated 3 out of 5 by from It works, but at what cost? Turbo tax use to run around $50. I just paid $210 and I'm POOR. Guess that's why Turbo Tax lobbies to keep the tax code complicated.
Date published: 2021-03-11
Rated 2 out of 5 by from TT GETS MORE CONFUSING EACH YEAR. GETS MORE CONFUSING EACH YEAR [20+ USER] COULD BE MY LAST
Date published: 2021-03-11
Rated 5 out of 5 by from awesome! I love turbo tax. Makes taxes super easy and stress-free.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax takes the stress away from having to do taxes ..it's a painless easy experience and anyone can do there taxes with ease.
Date published: 2021-03-11
Rated 5 out of 5 by from INCREDIBLE Amazing and a great for you if you choose to prepare your own Tax.
Date published: 2021-03-11
Rated 5 out of 5 by from Turbo Tax is what I've used for 6 years!!! It's easy, user friendly, has live assistance, and stands by its word. I will always use them.
Date published: 2021-03-11
Rated 5 out of 5 by from i was so scared to file until i found turbo tax I had never filled my taxes alone and I was petrified I would mess something up, turbo tax made everything super easy and they were helpful in each step. I don't know what I would have done without your help! turbo tax is amazing!
Date published: 2021-03-11
Rated 4 out of 5 by from I use some form of TurboTax every year. I like the technology, but the service is not so great. Mostly related to affiliate websites and discounts. I can never get it to work and TurboTax says it’s out of their hands and in my case, Fidelity says it’s out of there hands, so I can never get the advertised discounts. This was never a problem years ago, but in recent years, it’s a pain.
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 3126