TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME ASSISTED ME IN GETTING THE BEST RETURN AND GUIDING ME THROUGH IT
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is the way to go! Fast and simple had no complications thanks to my turbo tax advisor!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax. Have used it 5 years running. Would like to see a 'notepad' feature that would transfer through to next year's TurboTax. With the stimulous checks & various other situations, I have income that will be applied to next year. Since I have the info in front of me now, being able to see a note like "3/17/20 Stim.Chk $1200.00" would make it easier to file next year.
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Only gets worse each year! I have been using Turbo Tax for more than 30 years and this was the worst experience ever!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax Excellent Very good customer care. Love It.They were very helpful.
Date published: 2021-04-16
Rated 4 out of 5 by from Good Help meLet me out very well it was great the way to go she continue to do this if you like it I like it any cost you nothing that’s the best of it all
Date published: 2021-04-16
Rated 1 out of 5 by from Service is expensive Turbo tax self employed has become too expensive ! This will be my last year using their product!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3125
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Return rejected due to TurboTax errors! Both my federal and state returns were rejected when I efiled due to an error on TurboTax fault. They should have never allowed the returns to be filed in the 1st place. Contacted support and they were clueless as to why the error occurred. This was NOT due to changes in the tax laws, it was solely TurboTax fault. From the TurboTax forums I'm not the only one with issues. Looks like alot of problems and not all related to recent legislation. Never again TurboTax!
Date published: 2021-04-16
Rated 4 out of 5 by from Great with one flaw Every went well except for the rental depreciation section. Not intuitively obvious...no line item on main screen. Had to go into a sub screen to find it.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is AMAZING !!! Its been over 10 years and every year the knowledge I gain is priceless. They explain step by step the process is simple. The examples are clear. The new tax changes are up-to-date. It allows you to start, pause and pick it back up.
Date published: 2021-04-16
Rated 5 out of 5 by from AWESOME ASSISTED ME IN GETTING THE BEST RETURN AND GUIDING ME THROUGH IT
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is the way to go! Fast and simple had no complications thanks to my turbo tax advisor!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax. Have used it 5 years running. Would like to see a 'notepad' feature that would transfer through to next year's TurboTax. With the stimulous checks & various other situations, I have income that will be applied to next year. Since I have the info in front of me now, being able to see a note like "3/17/20 Stim.Chk $1200.00" would make it easier to file next year.
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Only gets worse each year! I have been using Turbo Tax for more than 30 years and this was the worst experience ever!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax Excellent Very good customer care. Love It.They were very helpful.
Date published: 2021-04-16
Rated 4 out of 5 by from Good Help meLet me out very well it was great the way to go she continue to do this if you like it I like it any cost you nothing that’s the best of it all
Date published: 2021-04-16
Rated 1 out of 5 by from Service is expensive Turbo tax self employed has become too expensive ! This will be my last year using their product!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3125