TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax contacts are very helpful! I had 2 issues and found out I had been incorrectly loading my wife's pension as taxable income when as a teacher in Mass it should be exempt. Solved now I will need help to correct my past returns. Also had a problem with e-mail return and they helped me correct that problem as well. Love the on line chat and turning the visual review over to turbo Tax consultants.
Date published: 2021-04-25
Rated 5 out of 5 by from So Easy! I loved my expieriance on turbo tax! Filing my taxes took only 45 minutes!
Date published: 2021-04-25
Rated 2 out of 5 by from Don't plan on returning My computer died after I started doing my return and when I went to install it on my new computer I was unable to do so without changing my display resolution in between EACH step of the process. It took over an hour to complete this, and then I had to repeat this process when I needed to purchase a second state tax form, since I live and work in different states. I chose not to e-file my state taxes because I didn't want to deal with that process to pay for e-filing two different state returns.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbotax is easy Its very easy to use the online version. I am disappointed that the online version cost more to file federal and state than purchasing a version through Target, etc.
Date published: 2021-04-25
Rated 5 out of 5 by from Wonderful Easy to complete and thorough. Took the guess work out
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax was a great experience This Turbo Tax product is great for a self employed people. Because it's easily done in the convenience of your home or office with out loading up all the paperwork just to take it to tax preparation office. The Turbo Tax staff was helpful knew all the answers and asked the right questions to get it done fast
Date published: 2021-04-25
Rated 3 out of 5 by from Meh. Turbo tax really tries to push me into filing a non-resident form for Florida Taxes when I paid zero Florida income tax and from everything I researched I do NOT need to file a non-resident income tax form.
Date published: 2021-04-25
Rated 3 out of 5 by from Disclose e-file fees for State earlier! Need early disclosure of fees to e-file State. $25 fee wasn't disclosed until AFTER bank information and driver's license information was entered and then I needed to backup many screens to start over.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax It helped with my s corporation returns. Also helped with state taxes.
Date published: 2021-04-25
Rated 5 out of 5 by from LOVE IT! I've used it for years... even when I worked as a contractor and had to file a business return, Turbo Tax walked me through it.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 3124
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax contacts are very helpful! I had 2 issues and found out I had been incorrectly loading my wife's pension as taxable income when as a teacher in Mass it should be exempt. Solved now I will need help to correct my past returns. Also had a problem with e-mail return and they helped me correct that problem as well. Love the on line chat and turning the visual review over to turbo Tax consultants.
Date published: 2021-04-25
Rated 5 out of 5 by from So Easy! I loved my expieriance on turbo tax! Filing my taxes took only 45 minutes!
Date published: 2021-04-25
Rated 2 out of 5 by from Don't plan on returning My computer died after I started doing my return and when I went to install it on my new computer I was unable to do so without changing my display resolution in between EACH step of the process. It took over an hour to complete this, and then I had to repeat this process when I needed to purchase a second state tax form, since I live and work in different states. I chose not to e-file my state taxes because I didn't want to deal with that process to pay for e-filing two different state returns.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbotax is easy Its very easy to use the online version. I am disappointed that the online version cost more to file federal and state than purchasing a version through Target, etc.
Date published: 2021-04-25
Rated 5 out of 5 by from Wonderful Easy to complete and thorough. Took the guess work out
Date published: 2021-04-25
Rated 5 out of 5 by from Turbo tax was a great experience This Turbo Tax product is great for a self employed people. Because it's easily done in the convenience of your home or office with out loading up all the paperwork just to take it to tax preparation office. The Turbo Tax staff was helpful knew all the answers and asked the right questions to get it done fast
Date published: 2021-04-25
Rated 3 out of 5 by from Meh. Turbo tax really tries to push me into filing a non-resident form for Florida Taxes when I paid zero Florida income tax and from everything I researched I do NOT need to file a non-resident income tax form.
Date published: 2021-04-25
Rated 3 out of 5 by from Disclose e-file fees for State earlier! Need early disclosure of fees to e-file State. $25 fee wasn't disclosed until AFTER bank information and driver's license information was entered and then I needed to backup many screens to start over.
Date published: 2021-04-25
Rated 4 out of 5 by from Turbo Tax It helped with my s corporation returns. Also helped with state taxes.
Date published: 2021-04-25
Rated 5 out of 5 by from LOVE IT! I've used it for years... even when I worked as a contractor and had to file a business return, Turbo Tax walked me through it.
Date published: 2021-04-25
All TurboTax® Offerings Reviews - Page 3124