TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Been great last 5 years Great service, Beverly was clear on what she needed from me, I sent everything and she got em done. Quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by from Great Help and Patience Very Helpful on resolving my problem! Thanks so much.
Date published: 2021-04-16
Rated 5 out of 5 by from Turno Tax is easy and awesome This is my second year filing my taxes with Turbo Tax. Love how easy and fast it is!
Date published: 2021-04-16
Rated 2 out of 5 by from turbo tax is good but I could not E-File i could not E-File because of duel 1099r entries both ligitimate
Date published: 2021-04-16
Rated 1 out of 5 by from Don't ever have an e-file rejected Turbotax used original filing , not corrected efile as base so now I cannot amend either my federal or state (MI). State of MI amend process is also flawed because you cannot amend an omission on additions in schedule 1. I've spent hours on the phone, been transferred from agent to agent, but on hold until the system hung up on me, and finally got an agent that gave up after 2 hours trying to get Turbotax to work. I guess I will have to use paper and pencil to get it right!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax I have used this platform for years. I'm always suggesting it for my friends and family.
Date published: 2021-04-16
Rated 5 out of 5 by from Quick Easy Always a pleasure, quick and easy user friendly very informative
Date published: 2021-04-16
Rated 4 out of 5 by from Little things could make it better We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience with Live! The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3123
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Been great last 5 years Great service, Beverly was clear on what she needed from me, I sent everything and she got em done. Quick and easy
Date published: 2021-04-16
Rated 5 out of 5 by from Great Help and Patience Very Helpful on resolving my problem! Thanks so much.
Date published: 2021-04-16
Rated 5 out of 5 by from Turno Tax is easy and awesome This is my second year filing my taxes with Turbo Tax. Love how easy and fast it is!
Date published: 2021-04-16
Rated 2 out of 5 by from turbo tax is good but I could not E-File i could not E-File because of duel 1099r entries both ligitimate
Date published: 2021-04-16
Rated 1 out of 5 by from Don't ever have an e-file rejected Turbotax used original filing , not corrected efile as base so now I cannot amend either my federal or state (MI). State of MI amend process is also flawed because you cannot amend an omission on additions in schedule 1. I've spent hours on the phone, been transferred from agent to agent, but on hold until the system hung up on me, and finally got an agent that gave up after 2 hours trying to get Turbotax to work. I guess I will have to use paper and pencil to get it right!
Date published: 2021-04-16
Rated 5 out of 5 by from Love TurboTax I have used this platform for years. I'm always suggesting it for my friends and family.
Date published: 2021-04-16
Rated 5 out of 5 by from Quick Easy Always a pleasure, quick and easy user friendly very informative
Date published: 2021-04-16
Rated 4 out of 5 by from Little things could make it better We get charged $25 to efile a state return so of course we print and mail rather than wasting $25. Turbo tax does not make that process easy. There should be a click when you select not to efile state that lets you print the docs you need to mail it.
Date published: 2021-04-16
Rated 4 out of 5 by from Great experience with Live! The live experts are happy to answer questions and made filing stress free!
Date published: 2021-04-16
Rated 3 out of 5 by from Unexpected fees What started out as free service ended up to be 110.00. Checking one single box caused an additional fee. Definitely not free. I called customer service (she was very nice and helpful) but she sent me a code that was supposed to apply a discount and it didn't work.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3123