TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from TT is great and help me a lot TT is great, It helps me a lot since I am not US citizen and not very familiar with US tax Return
Date published: 2021-05-06
Rated 3 out of 5 by from Love the program, hate the price I used to love using Turbo Tax a lot more than I do now. I had to go back around and find things that just came up before while doing our taxes and, really, charging so much for the software and turning around and having to spend another $25 to efile my state taxes is beginning to feel like a stab in the back. I may have to reconsider buying this next year
Date published: 2021-05-06
Rated 3 out of 5 by from could be better, could be worse there is no direct entry onto forms, but, worse, there seems to be no way to delete entries that were mistaken.t now I am paying too much on the federal return and getting too much refund on the state refund. but at least I wasn't charged for what I didn't use. fix these errors and you will have a loyal customer
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo tax good My experience was good will use turbo tax next year.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Service Sandra was awesome! She took all the time to do everything we asked. I would recommend her to everyone.
Date published: 2021-05-06
Rated 5 out of 5 by from Eliminates guesswork I do my sister's taxes since she is in assisted living care. Turbotax simplifies everything so that the process goes smoothly.
Date published: 2021-05-06
Rated 4 out of 5 by from e file was not utilized free in previous years i have used turbotax for several years and was never advised that i qualified for free file.
Date published: 2021-05-06
Rated 5 out of 5 by from correction for FIN Baerik was very good and highly professional. Also very patient. Awesome guy
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax has always been available and helpful. Turbo tax has always been available and helpful and responsive to every question and concern. I have had occasion to speak with and email with several people who all showed kindness and patience with my needs for understanding what I was doing.
Date published: 2021-05-06
Rated 5 out of 5 by from very easy and intuitive One of the things I like about TurboTax is that when you make a mistake you can easily go back and solve quickly.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 3122
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TT is great and help me a lot TT is great, It helps me a lot since I am not US citizen and not very familiar with US tax Return
Date published: 2021-05-06
Rated 3 out of 5 by from Love the program, hate the price I used to love using Turbo Tax a lot more than I do now. I had to go back around and find things that just came up before while doing our taxes and, really, charging so much for the software and turning around and having to spend another $25 to efile my state taxes is beginning to feel like a stab in the back. I may have to reconsider buying this next year
Date published: 2021-05-06
Rated 3 out of 5 by from could be better, could be worse there is no direct entry onto forms, but, worse, there seems to be no way to delete entries that were mistaken.t now I am paying too much on the federal return and getting too much refund on the state refund. but at least I wasn't charged for what I didn't use. fix these errors and you will have a loyal customer
Date published: 2021-05-06
Rated 4 out of 5 by from Turbo tax good My experience was good will use turbo tax next year.
Date published: 2021-05-06
Rated 5 out of 5 by from Great Service Sandra was awesome! She took all the time to do everything we asked. I would recommend her to everyone.
Date published: 2021-05-06
Rated 5 out of 5 by from Eliminates guesswork I do my sister's taxes since she is in assisted living care. Turbotax simplifies everything so that the process goes smoothly.
Date published: 2021-05-06
Rated 4 out of 5 by from e file was not utilized free in previous years i have used turbotax for several years and was never advised that i qualified for free file.
Date published: 2021-05-06
Rated 5 out of 5 by from correction for FIN Baerik was very good and highly professional. Also very patient. Awesome guy
Date published: 2021-05-06
Rated 5 out of 5 by from Turbo tax has always been available and helpful. Turbo tax has always been available and helpful and responsive to every question and concern. I have had occasion to speak with and email with several people who all showed kindness and patience with my needs for understanding what I was doing.
Date published: 2021-05-06
Rated 5 out of 5 by from very easy and intuitive One of the things I like about TurboTax is that when you make a mistake you can easily go back and solve quickly.
Date published: 2021-05-06
All TurboTax® Offerings Reviews - Page 3122