TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Fair Expensive. Multiple charges. Would be nice if they found a way to combine the to or three instead of the multiple payments.
Date published: 2023-04-14
Rated 5 out of 5 by from Marcia Is Awesome! filed my 2021 taxes and marcia was a great help. thank you guys!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium Rocks! I've used Turbo Tax products for years. Because of my wife's changing work status, we went with the Premium edition this year. It was very intuitive and easy to use. We highly recommend it!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax product is really helpful Was a good experience. Helpful to walk through the necessary information.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax charges and is not user friendly I have used an IRS-generated pin for years, but this year somehow I missed the spot where to add it. Once rejected, it was nearly impossible to get back to the screen where I needed to enter those numbers. This is rather expensive for a fairly easy process. Next year I may use one of the tools recommended by the IRS.
Date published: 2023-04-14
Rated 4 out of 5 by from Poor OCR Turbo Tax has not been able to scan in and correctly OCR the text on multiple documents this year,2022 or last year, 2021. There is no clearly defined way to correct the error as TurboTax highlights what it thinks is the error. While the program is generally good, this error is causing me to think about switching programs.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS GOOD its an easy to use app. would highly recommend to anyone
Date published: 2023-04-14
Rated 5 out of 5 by from Customer for ever! I have been using Turbo Tax for a few years and I have been very satisfied. You can work at your own pace and they there system is able to explain your question if not you can call them.
Date published: 2023-04-14
Rated 3 out of 5 by from Online Turbo Tax is convenient but expensive My taxes are relativel easy to complete but I opt for the premium service because I am in an investment club. Will need to check but it appears either there was a huge increase in the price I paid last year and curious if the online price is more than purchasing the software in the store.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax made it easy to compute and file my taxes TurboTax made it easy to compute and file my taxes
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Fair Expensive. Multiple charges. Would be nice if they found a way to combine the to or three instead of the multiple payments.
Date published: 2023-04-14
Rated 5 out of 5 by from Marcia Is Awesome! filed my 2021 taxes and marcia was a great help. thank you guys!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Premium Rocks! I've used Turbo Tax products for years. Because of my wife's changing work status, we went with the Premium edition this year. It was very intuitive and easy to use. We highly recommend it!
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax product is really helpful Was a good experience. Helpful to walk through the necessary information.
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax charges and is not user friendly I have used an IRS-generated pin for years, but this year somehow I missed the spot where to add it. Once rejected, it was nearly impossible to get back to the screen where I needed to enter those numbers. This is rather expensive for a fairly easy process. Next year I may use one of the tools recommended by the IRS.
Date published: 2023-04-14
Rated 4 out of 5 by from Poor OCR Turbo Tax has not been able to scan in and correctly OCR the text on multiple documents this year,2022 or last year, 2021. There is no clearly defined way to correct the error as TurboTax highlights what it thinks is the error. While the program is generally good, this error is causing me to think about switching programs.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS GOOD its an easy to use app. would highly recommend to anyone
Date published: 2023-04-14
Rated 5 out of 5 by from Customer for ever! I have been using Turbo Tax for a few years and I have been very satisfied. You can work at your own pace and they there system is able to explain your question if not you can call them.
Date published: 2023-04-14
Rated 3 out of 5 by from Online Turbo Tax is convenient but expensive My taxes are relativel easy to complete but I opt for the premium service because I am in an investment club. Will need to check but it appears either there was a huge increase in the price I paid last year and curious if the online price is more than purchasing the software in the store.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax made it easy to compute and file my taxes TurboTax made it easy to compute and file my taxes
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3120