TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. I had some problems for duplicate entries, but hopefully that is solved with my second transmittal.
Date published: 2021-04-16
Rated 1 out of 5 by from Don't use if you bought crypto. Such a terrible mess if you used crypto. Costs more to file with them because of it and there is no support for their service. Have to pay an extra $75 if you want a life person to help. I have used them for 10 years and this is my last year. I will not ever use them again!!!
Date published: 2021-04-16
Rated 5 out of 5 by from Loved my TurboTax experience I moved around a lot due to COVID and knew I needed more guidance for my 2020 taxes. I decided to go with TurboTax Live Full Service (Basic) because I wanted the peace of mind that my taxes were done properly. Overall, it was a fantastic experience. Raji asked all the right questions and prepared my return in a timely manner. It also made me feel good that there was an additional layer of review. 10/10 will be using this service in the future and would recommend to other people.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is awesome! I have been using Tubotax for past several years. Always a great experience! Will always use TurboTax.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy It was easy and quick as well as accurate, I will use again
Date published: 2021-04-16
Rated 5 out of 5 by from Definitely Recommend Amazing. My tax expert Jesse was great and made the experience really easy. He was super nice, explained everything I didn't understand (which was a lot), and went out of his way to make sure I got my best refund. To be honest, I truly did not expect such an unrushed one-on-one experience from a company as big as turbotax, Definitely recommend.
Date published: 2021-04-16
Rated 5 out of 5 by from Works great Couldn't interact with an agent and could not enter my info for identification
Date published: 2021-04-16
Rated 5 out of 5 by from Awsome It was smooth I thought i was going to have trouble because I worked out of texas for a short time, but all went good.
Date published: 2021-04-16
Rated 5 out of 5 by from easiest to use been using turbo tax for years. easy to use and best of all it allows me to understand my income and deductions.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy peezy Once I figured out ALL the forms I needed it was just filling in the numbers stressing over everything and then bam it was done.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3116
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. I had some problems for duplicate entries, but hopefully that is solved with my second transmittal.
Date published: 2021-04-16
Rated 1 out of 5 by from Don't use if you bought crypto. Such a terrible mess if you used crypto. Costs more to file with them because of it and there is no support for their service. Have to pay an extra $75 if you want a life person to help. I have used them for 10 years and this is my last year. I will not ever use them again!!!
Date published: 2021-04-16
Rated 5 out of 5 by from Loved my TurboTax experience I moved around a lot due to COVID and knew I needed more guidance for my 2020 taxes. I decided to go with TurboTax Live Full Service (Basic) because I wanted the peace of mind that my taxes were done properly. Overall, it was a fantastic experience. Raji asked all the right questions and prepared my return in a timely manner. It also made me feel good that there was an additional layer of review. 10/10 will be using this service in the future and would recommend to other people.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is awesome! I have been using Tubotax for past several years. Always a great experience! Will always use TurboTax.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy It was easy and quick as well as accurate, I will use again
Date published: 2021-04-16
Rated 5 out of 5 by from Definitely Recommend Amazing. My tax expert Jesse was great and made the experience really easy. He was super nice, explained everything I didn't understand (which was a lot), and went out of his way to make sure I got my best refund. To be honest, I truly did not expect such an unrushed one-on-one experience from a company as big as turbotax, Definitely recommend.
Date published: 2021-04-16
Rated 5 out of 5 by from Works great Couldn't interact with an agent and could not enter my info for identification
Date published: 2021-04-16
Rated 5 out of 5 by from Awsome It was smooth I thought i was going to have trouble because I worked out of texas for a short time, but all went good.
Date published: 2021-04-16
Rated 5 out of 5 by from easiest to use been using turbo tax for years. easy to use and best of all it allows me to understand my income and deductions.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy peezy Once I figured out ALL the forms I needed it was just filling in the numbers stressing over everything and then bam it was done.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3116