TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281575 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Filing Turbo Tax Online is easy to use and to understand. I like how it will take me through each step and provide me with answers to any questions I may have. There is also a search for any deductions I might have missed. The entire process is user friendly and easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is like a warm blanket! Every year when I use Turbo Tax I have a lot of comfort that I am doing the right thing when filing my taxes. With all of the new tax law changes, I feel that there is a good group of people that are taking care of my business. I especially like the comparison to previous tax years and how they bring the data forward.
Date published: 2021-04-16
Rated 4 out of 5 by from Patrick was an excellent reviewer. Turbo Tax was easy to use and the reviewers were helpful. Patrick was very professional, answered all my questions, and helped me dig through several issues specific to my situation.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great it was a good learning experience, it just shows you can do most anything for yourself and by yourself
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax was simple no gimmicks&outstanding CS! The live professional was more then I could've asked for with the most outstanding help I've gotta from any expert I will definitely be doing this next year as well. Thankyou turbo tax, you made my return simple and stress free!!
Date published: 2021-04-16
Rated 5 out of 5 by from Taxes are Complicated - Turbotax is Easy I've used Turbotax in the past when I had a single employer (single income) and an uncomplicated return. I retired in 2020 and had five separate 2020 income streams with differential FIT and SIT tax treatments. Turbotax did the calculations and I'm happy it did.
Date published: 2021-04-16
Rated 5 out of 5 by from Made complicated taxes so easy! I was shocked at how easy and simple TurboTax made completing my taxes. I was dreading doing them so much since due to Covid-19 I had W-2s for three employers, unemployment for both my spouse and I, and a withdrawal from my 401K. I thought it was going to be so difficult but Turbotax made it so easy by asking me plain language questions and uploading the information from all of the tax forms I had!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3113
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Filing Turbo Tax Online is easy to use and to understand. I like how it will take me through each step and provide me with answers to any questions I may have. There is also a search for any deductions I might have missed. The entire process is user friendly and easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is like a warm blanket! Every year when I use Turbo Tax I have a lot of comfort that I am doing the right thing when filing my taxes. With all of the new tax law changes, I feel that there is a good group of people that are taking care of my business. I especially like the comparison to previous tax years and how they bring the data forward.
Date published: 2021-04-16
Rated 4 out of 5 by from Patrick was an excellent reviewer. Turbo Tax was easy to use and the reviewers were helpful. Patrick was very professional, answered all my questions, and helped me dig through several issues specific to my situation.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great it was a good learning experience, it just shows you can do most anything for yourself and by yourself
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax was simple no gimmicks&outstanding CS! The live professional was more then I could've asked for with the most outstanding help I've gotta from any expert I will definitely be doing this next year as well. Thankyou turbo tax, you made my return simple and stress free!!
Date published: 2021-04-16
Rated 5 out of 5 by from Taxes are Complicated - Turbotax is Easy I've used Turbotax in the past when I had a single employer (single income) and an uncomplicated return. I retired in 2020 and had five separate 2020 income streams with differential FIT and SIT tax treatments. Turbotax did the calculations and I'm happy it did.
Date published: 2021-04-16
Rated 5 out of 5 by from Made complicated taxes so easy! I was shocked at how easy and simple TurboTax made completing my taxes. I was dreading doing them so much since due to Covid-19 I had W-2s for three employers, unemployment for both my spouse and I, and a withdrawal from my 401K. I thought it was going to be so difficult but Turbotax made it so easy by asking me plain language questions and uploading the information from all of the tax forms I had!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3113