TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
BabyBoysShaw from
Technical Issues
TurboTax itself worked well for walking through all the different tax scenarios/circumstances. But at the end of the process, it would not let me file the taxes due to a reCAPTCHA issue, which apparently a lot of people are experiencing. It is very frustrating to get all the way to the end and not be able to file due to a technical issue. All the boards mention steps to take to resolve this. Ultimately, nothing worked - and then all of a sudden it worked. This tells me that the issue was not a user-issue. It was on the TurboTax end.
Date published: 2021-03-17
Rated 4 out of 5 by
MsJess39 from
Prompt and Helpful
This was my first time using this system. I can honestly say it was easy to file. I will definitely use them again!
Date published: 2021-03-17
Rated 5 out of 5 by
BgBodin95 from
TurboTax is the best
I am so grateful that this service makes filing my taxes a breeze.
Date published: 2021-03-17
Rated 5 out of 5 by
CarraT from
Easy to do
I enjoyed working with turbo tax. It was my first time. I was quite nervous but the directions were easy to follow.
Date published: 2021-03-17
Rated 3 out of 5 by
Mdelight from
Every year it costs more
I have been doing my taxes with turbo tax for about 8 years now. I absolutely loved it for years. Over the past few years I have noticed it gets more and more expensive. I am up to over $100 to get my taxes done now. Nothing has changed except where I have worked over the years and less dependents. Yes its still cheaper than any other tax preparer, all they do is punch stuff into a computer. But that is exactly what I am doing. Noone else just me. And that costs me $130??!!
Date published: 2021-03-17
Rated 3 out of 5 by
aajjr301 from
It got a little complicated this year
it was a little harder this year. Look out for the little guys.
Date published: 2021-03-17
Rated 5 out of 5 by
csauny from
turbo tax is amazing
the online portal was very helpful and informative
Date published: 2021-03-17
Rated 5 out of 5 by
GFull from
29 yers and counting
Never had a problem. Always works for me. I'll do it again next year.
Date published: 2021-03-17
Rated 5 out of 5 by
Enigma_Shay from
Breezy Work Through TurboTax
I love doing my taxes through TurboTax. It is so easy breezy. A great relief and makes you very feel comfortable.
Date published: 2021-03-17
Rated 5 out of 5 by
BMor8 from
Another year with a stress-less filing!
Love the process and easy to understand step by step, and the preview to ensure we got it all.
All TurboTax® Offerings Reviews - Page 3113
Date published: 2021-03-17
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 2 out of 5 by
BabyBoysShaw from
Technical Issues
TurboTax itself worked well for walking through all the different tax scenarios/circumstances. But at the end of the process, it would not let me file the taxes due to a reCAPTCHA issue, which apparently a lot of people are experiencing. It is very frustrating to get all the way to the end and not be able to file due to a technical issue. All the boards mention steps to take to resolve this. Ultimately, nothing worked - and then all of a sudden it worked. This tells me that the issue was not a user-issue. It was on the TurboTax end.
Date published: 2021-03-17
Rated 4 out of 5 by
MsJess39 from
Prompt and Helpful
This was my first time using this system. I can honestly say it was easy to file. I will definitely use them again!
Date published: 2021-03-17
Rated 5 out of 5 by
BgBodin95 from
TurboTax is the best
I am so grateful that this service makes filing my taxes a breeze.
Date published: 2021-03-17
Rated 5 out of 5 by
CarraT from
Easy to do
I enjoyed working with turbo tax. It was my first time. I was quite nervous but the directions were easy to follow.
Date published: 2021-03-17
Rated 3 out of 5 by
Mdelight from
Every year it costs more
I have been doing my taxes with turbo tax for about 8 years now. I absolutely loved it for years. Over the past few years I have noticed it gets more and more expensive. I am up to over $100 to get my taxes done now. Nothing has changed except where I have worked over the years and less dependents. Yes its still cheaper than any other tax preparer, all they do is punch stuff into a computer. But that is exactly what I am doing. Noone else just me. And that costs me $130??!!
Date published: 2021-03-17
Rated 3 out of 5 by
aajjr301 from
It got a little complicated this year
it was a little harder this year. Look out for the little guys.
Date published: 2021-03-17
Rated 5 out of 5 by
csauny from
turbo tax is amazing
the online portal was very helpful and informative
Date published: 2021-03-17
Rated 5 out of 5 by
GFull from
29 yers and counting
Never had a problem. Always works for me. I'll do it again next year.
Date published: 2021-03-17
Rated 5 out of 5 by
Enigma_Shay from
Breezy Work Through TurboTax
I love doing my taxes through TurboTax. It is so easy breezy. A great relief and makes you very feel comfortable.
Date published: 2021-03-17
Rated 5 out of 5 by
BMor8 from
Another year with a stress-less filing!
Love the process and easy to understand step by step, and the preview to ensure we got it all.
All TurboTax® Offerings Reviews - Page 3113
Date published: 2021-03-17