TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Hews2021 from
Turbo Tax Review
The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by
Jaws W from
Absolutely will use this service again!!
Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by
Where is your SUPPORT from
NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!!
The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by
Tia Liah 53 from
Just needs a few mor tweeks
I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by
Kira912 from
Turbotax makes taxes easy
Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 5 out of 5 by
Autobuff56 from
Awesome
Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by
Alturas from
Turbo tax Business - CD
First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by
Ana was very good from
Turbo tax was great
Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by
memtoo from
cumbersome and too much of a black box.
this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by
vanillasin from
Easiest thing ever
I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
All TurboTax® Offerings Reviews - Page 3112
Date published: 2022-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Hews2021 from
Turbo Tax Review
The live experts were good but the COBRA health care premium information was a bit weak.
Date published: 2022-03-31
Rated 5 out of 5 by
Jaws W from
Absolutely will use this service again!!
Everyone that I dealt with, Illidan and Victor, were awesome!! They answered all my questions and concerns. I will definitely be using Intuit TurboTax again and again!! Thank you for your hard work and help!
Date published: 2022-03-31
Rated 3 out of 5 by
Where is your SUPPORT from
NEEDS WORK WHEN RESPONDING TO QUESTIONS!!!!!
The program worked fine until IRS rejected my E filing. I needed my AGI for my spouse for 2020 and was unable to retrieve this information. I tried to contact Turbo Tax without any success!!! I needed to file by mail but was already charged $26.66 for NJ State return which I now had to file by mail. What a BUMMER! I want a refund.
Date published: 2022-03-31
Rated 4 out of 5 by
Tia Liah 53 from
Just needs a few mor tweeks
I was stumped a few times. Example: Question asking whether California taxable amount was less than or greater than the federal taxible amount of my pension. When paying, I kept getting a red message that the expiration date on my drivers license needed to be after the issue date. It already was.
Date published: 2022-03-31
Rated 5 out of 5 by
Kira912 from
Turbotax makes taxes easy
Turbotax makes it easy to complete and file my taxes. I have been using Turbotax for 20 years and it has always fulfilled my needs.
Date published: 2022-03-31
Rated 5 out of 5 by
Autobuff56 from
Awesome
Turbo Tax Experts were great! They help me in completing my return
Date published: 2022-03-31
Rated 4 out of 5 by
Alturas from
Turbo tax Business - CD
First time using, it was very straight forward to use. Improvements could be done to the state accuracy review, explaining what items need to be corrected.
Date published: 2022-03-31
Rated 5 out of 5 by
Ana was very good from
Turbo tax was great
Everything was more than wonderful. Ana was extremely good at her job.
Date published: 2022-03-31
Rated 1 out of 5 by
memtoo from
cumbersome and too much of a black box.
this is the last time i plan to use turbo tax. i found it too much of a black box and no ability to verify whether my taxes are correctly done. will be looking at other programs that much less of a black box next year.
Date published: 2022-03-31
Rated 5 out of 5 by
vanillasin from
Easiest thing ever
I will always do my own taxes no matter how complicated they get because TurboTax makes it so easy. Not only is it easy, but it's also so helpful because they explain anything you need. When you go to someone for your taxes, they would never have the patience to explain things to you. You basically pay them to leave them alone, but TurboTax is hands-on and I love it.
All TurboTax® Offerings Reviews - Page 3112
Date published: 2022-03-31