TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Eight-plus years with TurboTax It works for me every year, although this year it just seemed like there were places where there could have been more of your helpful tips or explanations.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is my lifeline. I am a procrastinator, leaving everything for the last moment. For some reason doing my taxes is particularly difficult to get up for. TurboTax has made last minute plausible. Step by step and straight forward. I don't understand why I waited.
Date published: 2022-04-19
Rated 4 out of 5 by from Deceased Members My late husband used this platform and I continued to follow suit. However, it isn't user-friendly when it comes to filing for deceased. There were many questions that I wasn't sure of when filing, but no examples were given to select the best answer. I'm sure I chose items I shouldn't have. Probably why I owe taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from great job! not bad at all. Way better than I thought it was going to be with the issues this year! Thank you!
Date published: 2022-04-19
Rated 4 out of 5 by from The place to improve: Rental Property Summary Your step-by-step menu for enter/modifying rental properties are confusing. Say I have multiple rental properties, after I entered them once, I want to go back to some specific property to revise some records. But I can't directly go to that property - I have to go thru the entire process from very beginning, even the first few properties have nothing to do with the place I intended to go. Suggest to design a summary sheet at very beginning of the rental property portion listing all properties listed in Schedule E.
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax ONline I've been filing for 5 years now and I can do it in a short period of time because the site is easy to navigate and understand. I just guide the cursor and the program basically does all the work!
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy It is the quickest and easiest way to file. It walks you through everything!
Date published: 2022-04-19
Rated 1 out of 5 by from This new version of turbo tax is the pits I could not continue and finish my return with the free product. I was not able to edit a charitable tax form, so had to file my state taxes by mail. Overall I was very disappointed in the upsell throughout the product, and requirements.
Date published: 2022-04-19
Rated 5 out of 5 by from I love Turbo Tax Deluxe It is very nice to have Turbo Tax on my computer from the previous year, and it is so easy to get them done. All the information necessary is provided and questions are relatable to our lives to complete our taxes every year!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 312
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Eight-plus years with TurboTax It works for me every year, although this year it just seemed like there were places where there could have been more of your helpful tips or explanations.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is my lifeline. I am a procrastinator, leaving everything for the last moment. For some reason doing my taxes is particularly difficult to get up for. TurboTax has made last minute plausible. Step by step and straight forward. I don't understand why I waited.
Date published: 2022-04-19
Rated 4 out of 5 by from Deceased Members My late husband used this platform and I continued to follow suit. However, it isn't user-friendly when it comes to filing for deceased. There were many questions that I wasn't sure of when filing, but no examples were given to select the best answer. I'm sure I chose items I shouldn't have. Probably why I owe taxes.
Date published: 2022-04-19
Rated 5 out of 5 by from great job! not bad at all. Way better than I thought it was going to be with the issues this year! Thank you!
Date published: 2022-04-19
Rated 4 out of 5 by from The place to improve: Rental Property Summary Your step-by-step menu for enter/modifying rental properties are confusing. Say I have multiple rental properties, after I entered them once, I want to go back to some specific property to revise some records. But I can't directly go to that property - I have to go thru the entire process from very beginning, even the first few properties have nothing to do with the place I intended to go. Suggest to design a summary sheet at very beginning of the rental property portion listing all properties listed in Schedule E.
Date published: 2022-04-19
Rated 5 out of 5 by from Love TurboTax ONline I've been filing for 5 years now and I can do it in a short period of time because the site is easy to navigate and understand. I just guide the cursor and the program basically does all the work!
Date published: 2022-04-19
Rated 5 out of 5 by from Quick and Easy It is the quickest and easiest way to file. It walks you through everything!
Date published: 2022-04-19
Rated 1 out of 5 by from This new version of turbo tax is the pits I could not continue and finish my return with the free product. I was not able to edit a charitable tax form, so had to file my state taxes by mail. Overall I was very disappointed in the upsell throughout the product, and requirements.
Date published: 2022-04-19
Rated 5 out of 5 by from I love Turbo Tax Deluxe It is very nice to have Turbo Tax on my computer from the previous year, and it is so easy to get them done. All the information necessary is provided and questions are relatable to our lives to complete our taxes every year!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax is awesome TurboTax helped me maximize my deductions & having to pay much less than if I had used TacAct
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 312