TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My Go To IRS Source Annually for Tax Preparation Turbo Tax has never let me down for accurate tax prep, easy to follow steps, and quick response times (I do file early annually). I am a forever client with the Turbo Tax program.
Date published: 2023-01-29
Rated 2 out of 5 by from Says free, makes you pay anyway My spouse and I file the most basic of taxes every year, we are married with three children. We do not own our home, we do not have any assets. We are a single income family, every bit of taxes is simple and easy for us. Turbotax says file for free, but what they really mean is file federal for free, and then pay an additional $145 to file state. Not a huge deal, for us. But for others beware.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo Tax was great My experience with Turbo Tax went great and your tax preparer was very very knowledgeable he got me through it...Thank you.
Date published: 2023-01-29
Rated 4 out of 5 by from Filing is quick and easy. I've always enjoyed the convneince of Turbo Tax. I don't understand why it will take so long to get my refund this year.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax is great Turbotax leads you through step by step and checks for every deduction.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax has my back. I've used Turbotax for the last 5 years and it has never let me down.
Date published: 2023-01-29
Rated 5 out of 5 by from Best help ever Great experience….. I spoke with 2 specialists and they was very very helpful and I got everything I needed to be done. Wonderful site
Date published: 2023-01-29
Rated 3 out of 5 by from Inflated fees I do all the entering and verifying. There is no need for such a large fee for a computer program that only processes. Also the additional charge for direct deposit it simply wrong!
Date published: 2023-01-29
Rated 4 out of 5 by from So easy Understandable and pretty quick. Like Turbo tax. Thank you
Date published: 2023-01-29
Rated 1 out of 5 by from WAY TO MUCH! 128$?!?! COST TO MUCH. LOWER THE PRICE. EZ. SIMPLE. AND YOU CHARGE 40$ FOR PAY BY RETURN WHAT KINDA CRAP IS THAT?
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My Go To IRS Source Annually for Tax Preparation Turbo Tax has never let me down for accurate tax prep, easy to follow steps, and quick response times (I do file early annually). I am a forever client with the Turbo Tax program.
Date published: 2023-01-29
Rated 2 out of 5 by from Says free, makes you pay anyway My spouse and I file the most basic of taxes every year, we are married with three children. We do not own our home, we do not have any assets. We are a single income family, every bit of taxes is simple and easy for us. Turbotax says file for free, but what they really mean is file federal for free, and then pay an additional $145 to file state. Not a huge deal, for us. But for others beware.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo Tax was great My experience with Turbo Tax went great and your tax preparer was very very knowledgeable he got me through it...Thank you.
Date published: 2023-01-29
Rated 4 out of 5 by from Filing is quick and easy. I've always enjoyed the convneince of Turbo Tax. I don't understand why it will take so long to get my refund this year.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbotax is great Turbotax leads you through step by step and checks for every deduction.
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax has my back. I've used Turbotax for the last 5 years and it has never let me down.
Date published: 2023-01-29
Rated 5 out of 5 by from Best help ever Great experience….. I spoke with 2 specialists and they was very very helpful and I got everything I needed to be done. Wonderful site
Date published: 2023-01-29
Rated 3 out of 5 by from Inflated fees I do all the entering and verifying. There is no need for such a large fee for a computer program that only processes. Also the additional charge for direct deposit it simply wrong!
Date published: 2023-01-29
Rated 4 out of 5 by from So easy Understandable and pretty quick. Like Turbo tax. Thank you
Date published: 2023-01-29
Rated 1 out of 5 by from WAY TO MUCH! 128$?!?! COST TO MUCH. LOWER THE PRICE. EZ. SIMPLE. AND YOU CHARGE 40$ FOR PAY BY RETURN WHAT KINDA CRAP IS THAT?
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3110