TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from very good helpful very helpful and easy. straight forward. I use them every year
Date published: 2021-04-16
Rated 4 out of 5 by from Reliable and accurate; occasionally clunky. I've used Turbo Tax for about 10 years now, and it has proven to be reliable and relatively user-friendly. Some areas need work, as certain (admittedly esoteric) investment and pension data can throw it for a (literal) "loop." Needs better reference (help) info re K-1 and 1099-B entries, including Straddles. Also seems to repeat itself (i.e., "forgets" that you already answered those questions) more than one would expect. Overall, however, a solid product that has kept pace with the morphing Tax Code, is computationally accurate and is, for the most part, written with the lay person in mind. I've done my/our own taxes since 1968 (including corporate and trusts - with rather complex issues at times) and prepared them for others for many years; I also provided formal legal counsel in tax matters as an attorney. So for me to offer unsolicited appreciation for a tax prep product is more than empty praise.
Date published: 2021-04-16
Rated 5 out of 5 by from Nice and easy! I chose the free edition and I was surprised at how easy it was for me to find everything they needed from me. Every step is laid out for you and it is very convenient. I would recommend it to everyone!
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great All was done well, and Gloria helped me out excellently
Date published: 2021-04-16
Rated 5 out of 5 by from TT is good it was easy enough, i got $60 less on free turbo tax
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax techs are great We have used TurboTax for many years. This is the first year that I had to call tech support several times. The program would get stuck in a loop when trying to update. We found it worked just to uninstall and reinstall which was a pain.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Good Went very well, glad I finally Got to use Turbo Tax!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Amazingly Easy! I have been using Turbotax for 7 years now and it truly is a simple way to get my taxes done.
Date published: 2021-04-16
Rated 5 out of 5 by from Still waiting on 2019 to process Easy to follow the step by step method. Liked importing investment info.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very good helpful very helpful and easy. straight forward. I use them every year
Date published: 2021-04-16
Rated 4 out of 5 by from Reliable and accurate; occasionally clunky. I've used Turbo Tax for about 10 years now, and it has proven to be reliable and relatively user-friendly. Some areas need work, as certain (admittedly esoteric) investment and pension data can throw it for a (literal) "loop." Needs better reference (help) info re K-1 and 1099-B entries, including Straddles. Also seems to repeat itself (i.e., "forgets" that you already answered those questions) more than one would expect. Overall, however, a solid product that has kept pace with the morphing Tax Code, is computationally accurate and is, for the most part, written with the lay person in mind. I've done my/our own taxes since 1968 (including corporate and trusts - with rather complex issues at times) and prepared them for others for many years; I also provided formal legal counsel in tax matters as an attorney. So for me to offer unsolicited appreciation for a tax prep product is more than empty praise.
Date published: 2021-04-16
Rated 5 out of 5 by from Nice and easy! I chose the free edition and I was surprised at how easy it was for me to find everything they needed from me. Every step is laid out for you and it is very convenient. I would recommend it to everyone!
Date published: 2021-04-16
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great All was done well, and Gloria helped me out excellently
Date published: 2021-04-16
Rated 5 out of 5 by from TT is good it was easy enough, i got $60 less on free turbo tax
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax techs are great We have used TurboTax for many years. This is the first year that I had to call tech support several times. The program would get stuck in a loop when trying to update. We found it worked just to uninstall and reinstall which was a pain.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Good Went very well, glad I finally Got to use Turbo Tax!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Amazingly Easy! I have been using Turbotax for 7 years now and it truly is a simple way to get my taxes done.
Date published: 2021-04-16
Rated 5 out of 5 by from Still waiting on 2019 to process Easy to follow the step by step method. Liked importing investment info.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3110