TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 3 out of 5 by
dont bother me from
Always trying to get you to pay
I filled out the forms and even though it was a simple filing they tried to get you,no forced you to upgrade to a paid version when I don't need to. Waist of time
Date published: 2023-04-12
Rated 5 out of 5 by
SuperMomof7 from
I've used TurboTax for 11 years
I've used Turbo Tax for 11 years and it keeps getting better. I watch/help my mother prepare her documents to take to an accountant and it's more work and trouble than doing it myself on TurboTax. The software is really intuitive and the extra info almost always answers my questions. It feels a little expensive, but I'm still willing to pay for it.
Date published: 2023-04-12
Rated 5 out of 5 by
null from
So user friendly
I got late 1099's and had to do an amend...was very easy to do
Date published: 2023-04-12
Rated 5 out of 5 by
Cas Nyx from
Tax Time
Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by
NHSOF from
Great Experience
Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by
Jay RF from
Makes the pain of taxes so much easier
Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Ad Nauseam from
Incessant Attempts to Upsell Are Maddening
At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by
Sneetches from
It works great every year
Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by
Battleaxe4 from
Quick but unnerving
Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by
optibear from
e-file didn't work
while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
All TurboTax® Offerings Reviews - Page 3107
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
dont bother me from
Always trying to get you to pay
I filled out the forms and even though it was a simple filing they tried to get you,no forced you to upgrade to a paid version when I don't need to. Waist of time
Date published: 2023-04-12
Rated 5 out of 5 by
SuperMomof7 from
I've used TurboTax for 11 years
I've used Turbo Tax for 11 years and it keeps getting better. I watch/help my mother prepare her documents to take to an accountant and it's more work and trouble than doing it myself on TurboTax. The software is really intuitive and the extra info almost always answers my questions. It feels a little expensive, but I'm still willing to pay for it.
Date published: 2023-04-12
Rated 5 out of 5 by
null from
So user friendly
I got late 1099's and had to do an amend...was very easy to do
Date published: 2023-04-12
Rated 5 out of 5 by
Cas Nyx from
Tax Time
Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by
NHSOF from
Great Experience
Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by
Jay RF from
Makes the pain of taxes so much easier
Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Ad Nauseam from
Incessant Attempts to Upsell Are Maddening
At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by
Sneetches from
It works great every year
Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by
Battleaxe4 from
Quick but unnerving
Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by
optibear from
e-file didn't work
while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
All TurboTax® Offerings Reviews - Page 3107
Date published: 2023-04-12