TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax rocks easy to use, quick, simple, anyone can do it. thanks
Date published: 2021-04-16
Rated 5 out of 5 by from Great for simple returns Quick and easy to use for simple returns. Both state and federal
Date published: 2021-04-16
Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Filing Turbo Tax Online is easy to use and to understand. I like how it will take me through each step and provide me with answers to any questions I may have. There is also a search for any deductions I might have missed. The entire process is user friendly and easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is like a warm blanket! Every year when I use Turbo Tax I have a lot of comfort that I am doing the right thing when filing my taxes. With all of the new tax law changes, I feel that there is a good group of people that are taking care of my business. I especially like the comparison to previous tax years and how they bring the data forward.
Date published: 2021-04-16
Rated 4 out of 5 by from Patrick was an excellent reviewer. Turbo Tax was easy to use and the reviewers were helpful. Patrick was very professional, answered all my questions, and helped me dig through several issues specific to my situation.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3106
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! I’ve used TurboTax for the past 10 years and feel secure with their software and efforts to ensure I’m aware of all deductions and credits I deserve. On a different note, I am frustrated with the fact they use reCAPTCHA as an additional ID verification. It never works on my computer and I have to get on a different device to go through this step. There are other ways to verify identity and I wish all companies would stop using reCAPTCHA!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TURBO TAX IS EXCELLENT AND OUTSTANDING PROGRAM CORRINNA, THE SPECIALIST PROVIDED EXCELLENT AND OUTSTANDING WORK. SHE EARN A PROMOTION WITH SKILL.
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax rocks easy to use, quick, simple, anyone can do it. thanks
Date published: 2021-04-16
Rated 5 out of 5 by from Great for simple returns Quick and easy to use for simple returns. Both state and federal
Date published: 2021-04-16
Rated 5 out of 5 by from I depend on it. It's great! I love the way it walks me through every section I choose. Not being very smart I find that this product lets me work at my own pace with the walk through feature.
Date published: 2021-04-16
Rated 1 out of 5 by from The tool has errors that result in IRS penalties The tool automatically created a set of Forms 2210 that were incorrectly autofilled and I had no way of correcting them. I had to delete them in order to proceed and for that reason I ended up paying a penalty to the IRS. It was a small amount, it is annoying that there was no way of filling the forms correctly, had to go through 3 different calls to TurboTax to get the form properly deleted, there was no way of correcting it, and as a result you end up paying a penalty that could have been avoided.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use Once I had my documents in hand, this tool made it super easy to get this arduous task done!
Date published: 2021-04-16
Rated 5 out of 5 by from Love Turbo Tax Online Filing Turbo Tax Online is easy to use and to understand. I like how it will take me through each step and provide me with answers to any questions I may have. There is also a search for any deductions I might have missed. The entire process is user friendly and easy!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is like a warm blanket! Every year when I use Turbo Tax I have a lot of comfort that I am doing the right thing when filing my taxes. With all of the new tax law changes, I feel that there is a good group of people that are taking care of my business. I especially like the comparison to previous tax years and how they bring the data forward.
Date published: 2021-04-16
Rated 4 out of 5 by from Patrick was an excellent reviewer. Turbo Tax was easy to use and the reviewers were helpful. Patrick was very professional, answered all my questions, and helped me dig through several issues specific to my situation.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3106