TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax great as usual but add crypto It would be great if you guys could add additional support for crypto and make it easier to upload forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Very Satisfied with TurboTax Online Deluxe This TurboTax Online Deluxe Software is an incredibly Straight-forward, Accurate, and Comprehensive tool. Great Experience!!
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy, informative and helpful! Natalie was helpful and knowledgable and got my problem resloved quickly!
Date published: 2021-04-15
Rated 5 out of 5 by from The only way to file your taxes! TurboTax is very user-friendly with easy to access and understand content sensitive help. You are walked through every single step of the process and it will automatically review what you've entered to make sB
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME I've utilize Turbo Tax for many years and it keep getting better. Excellent tool
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax awesome Turbo tax is the best and easiest way to do taxes for me.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax is easy, once you get it downloaded. I was having difficulty getting my Turbotax cd to download (We've run into an issue connecting with your computer and can't launch Turbo Tax) and when tried to download from online, kept saying it had already been downloaded (which it hadn't). Sadie was a great help and was able to get finally get me started by doing it online (after over an hour of working on it). Having to put a nickname in the box was annoying, as all other names I kept putting in had been picked.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It loaded up info quickly and easily, I was very happy that it was easy to go through.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3102
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax great as usual but add crypto It would be great if you guys could add additional support for crypto and make it easier to upload forms.
Date published: 2021-04-15
Rated 5 out of 5 by from Very Satisfied with TurboTax Online Deluxe This TurboTax Online Deluxe Software is an incredibly Straight-forward, Accurate, and Comprehensive tool. Great Experience!!
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy, informative and helpful! Natalie was helpful and knowledgable and got my problem resloved quickly!
Date published: 2021-04-15
Rated 5 out of 5 by from The only way to file your taxes! TurboTax is very user-friendly with easy to access and understand content sensitive help. You are walked through every single step of the process and it will automatically review what you've entered to make sB
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME I've utilize Turbo Tax for many years and it keep getting better. Excellent tool
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax awesome Turbo tax is the best and easiest way to do taxes for me.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax is easy, once you get it downloaded. I was having difficulty getting my Turbotax cd to download (We've run into an issue connecting with your computer and can't launch Turbo Tax) and when tried to download from online, kept saying it had already been downloaded (which it hadn't). Sadie was a great help and was able to get finally get me started by doing it online (after over an hour of working on it). Having to put a nickname in the box was annoying, as all other names I kept putting in had been picked.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It loaded up info quickly and easily, I was very happy that it was easy to go through.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3102