TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Product I love TurboTax. I've used it for almost a decade now since I first started submitting taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from 2022 Online Only reason did online again this year was crypto. The crypto didn't resolve correctly - had to enter manually. Defeats the purpose of online. Desktop should have this option. Cost of fed and state file too high verses value added online.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax continues to be a good product I have used TurboTax for many years and although it is still a great product it does not seem to be as user friendly as in the past. One aspect of the product I do not like is the need to re-enter data if you go back over an already completed screen. The other thing that I really don't like is the continued effort to upsell the service being purchased.
Date published: 2023-04-14
Rated 4 out of 5 by from Good program Easy to do step by step instructions. Great software
Date published: 2023-04-14
Rated 4 out of 5 by from Pretty good product,....Long time user, 20+ yrs. I have been a long time user. I generally like this product, and have used a customer support person for the first time this year. The only major complaint I have is that I had multiple option trades, and Turbo tax asked for each one if I wanted to change my cost basis. There was no cost basis on a covered call, but I had to confirm this on over 40 calls. I wish Turbo tax could recognize this and not make me confirm every transaction.
Date published: 2023-04-14
Rated 1 out of 5 by from Spent way to much time on work arounds I'm a retired tax preparer that's used to a professional system. With Turbotax I have to spend way to much time on the fixes. 1099 Misc inputs don't work well, K1 input is a pain.
Date published: 2023-04-14
Rated 2 out of 5 by from Not Free for Simple File Not Free. Not as many reductions this year. This will be the last time I use Turbo Tax. I paid to do my own taxes. What a joke!
Date published: 2023-04-14
Rated 5 out of 5 by from easy to use Turbo Tax is my favorite service to use! So easy to navigate and the help buttons actually help you!
Date published: 2023-04-14
Rated 5 out of 5 by from It was a Great Experience using Turbo Tax This is my 4th year using this program to do my taxes. It gets easier every year. They also keep up to date with all the current deductions.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS AMAZING, CONVENIENT AND AWESOME! IT WAS SO CONVENIENT AND EASY FOR ME TO UNDERSTAND. AWESOME!!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Product I love TurboTax. I've used it for almost a decade now since I first started submitting taxes.
Date published: 2023-04-14
Rated 3 out of 5 by from 2022 Online Only reason did online again this year was crypto. The crypto didn't resolve correctly - had to enter manually. Defeats the purpose of online. Desktop should have this option. Cost of fed and state file too high verses value added online.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax continues to be a good product I have used TurboTax for many years and although it is still a great product it does not seem to be as user friendly as in the past. One aspect of the product I do not like is the need to re-enter data if you go back over an already completed screen. The other thing that I really don't like is the continued effort to upsell the service being purchased.
Date published: 2023-04-14
Rated 4 out of 5 by from Good program Easy to do step by step instructions. Great software
Date published: 2023-04-14
Rated 4 out of 5 by from Pretty good product,....Long time user, 20+ yrs. I have been a long time user. I generally like this product, and have used a customer support person for the first time this year. The only major complaint I have is that I had multiple option trades, and Turbo tax asked for each one if I wanted to change my cost basis. There was no cost basis on a covered call, but I had to confirm this on over 40 calls. I wish Turbo tax could recognize this and not make me confirm every transaction.
Date published: 2023-04-14
Rated 1 out of 5 by from Spent way to much time on work arounds I'm a retired tax preparer that's used to a professional system. With Turbotax I have to spend way to much time on the fixes. 1099 Misc inputs don't work well, K1 input is a pain.
Date published: 2023-04-14
Rated 2 out of 5 by from Not Free for Simple File Not Free. Not as many reductions this year. This will be the last time I use Turbo Tax. I paid to do my own taxes. What a joke!
Date published: 2023-04-14
Rated 5 out of 5 by from easy to use Turbo Tax is my favorite service to use! So easy to navigate and the help buttons actually help you!
Date published: 2023-04-14
Rated 5 out of 5 by from It was a Great Experience using Turbo Tax This is my 4th year using this program to do my taxes. It gets easier every year. They also keep up to date with all the current deductions.
Date published: 2023-04-14
Rated 5 out of 5 by from TURBO TAX IS AMAZING, CONVENIENT AND AWESOME! IT WAS SO CONVENIENT AND EASY FOR ME TO UNDERSTAND. AWESOME!!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3100