TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281603 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from awesome/first time user this is the first time I have used turbo tax and it seemed to go smoothly.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use I always save a couple hundred just doing my taxes and my finances taxes myself.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax technically worked! Everything worked as expected! Was able to do it at my own pace!
Date published: 2021-04-16
Rated 5 out of 5 by from Great help Used their help and got it all done. Thanks so much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax fantastic Turbo Tax made doing my taxes easy. It didn't take me very long either, very happy with this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy and Covers EVERYTHING! This is the first time I have done our taxes and it was so easy and with the expert help available, I was able to get it done. Whoo Hoo!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is a easier than expected!! TurboTax was quick to provide clarifying advise/suggestions and was easy to navigate.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful for my first time for my first time filing this was a simple and fast way to do it
Date published: 2021-04-16
Rated 5 out of 5 by from :) :) been using for a long time love it... great app
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Has Gotten Worse and Less User Friendly I have used TurboTax since the product arrived on the market. It has always been convenient, quick and easy to use. I understand that the tax code has gotten more complex over the years, but TurboTax's ability to carry a user through the procoess has become more complex and anything but user friendly. This year it was impossible. When I tried to check my returns I got error messages drawing me back to lines within the return that I had already completed. I several instances I was actually drawn back after the checker said everything was ok just before submission. This years' (2020) Form was very cumbersome and hard to follow. I am convinced that I will be ditching TurboTax for my 2021 return and going back to a real accountant. The Home and Business version is a joke. It is hard to get to a live rep to answer questions and I couldn't even find a way to easily retrieve older filings. This was a good product 10 years ago, but it sucks eggs, especially this year.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3100
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome/first time user this is the first time I have used turbo tax and it seemed to go smoothly.
Date published: 2021-04-16
Rated 5 out of 5 by from Super easy to use I always save a couple hundred just doing my taxes and my finances taxes myself.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax technically worked! Everything worked as expected! Was able to do it at my own pace!
Date published: 2021-04-16
Rated 5 out of 5 by from Great help Used their help and got it all done. Thanks so much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax fantastic Turbo Tax made doing my taxes easy. It didn't take me very long either, very happy with this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy and Covers EVERYTHING! This is the first time I have done our taxes and it was so easy and with the expert help available, I was able to get it done. Whoo Hoo!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is a easier than expected!! TurboTax was quick to provide clarifying advise/suggestions and was easy to navigate.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful for my first time for my first time filing this was a simple and fast way to do it
Date published: 2021-04-16
Rated 5 out of 5 by from :) :) been using for a long time love it... great app
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Has Gotten Worse and Less User Friendly I have used TurboTax since the product arrived on the market. It has always been convenient, quick and easy to use. I understand that the tax code has gotten more complex over the years, but TurboTax's ability to carry a user through the procoess has become more complex and anything but user friendly. This year it was impossible. When I tried to check my returns I got error messages drawing me back to lines within the return that I had already completed. I several instances I was actually drawn back after the checker said everything was ok just before submission. This years' (2020) Form was very cumbersome and hard to follow. I am convinced that I will be ditching TurboTax for my 2021 return and going back to a real accountant. The Home and Business version is a joke. It is hard to get to a live rep to answer questions and I couldn't even find a way to easily retrieve older filings. This was a good product 10 years ago, but it sucks eggs, especially this year.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3100