TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Turbo Tax used to be awesome. Everything was going good until it came time for me to e-file and you requested more money or a state filing e-mail confirmation number which was no where to be found and when I tried to call to find out what that was all about, I got no where! I felt it was just another tactic to get money from people. I purchased this product, didn't get what I thought I paid for. I think I'll try another product next year. I've been using Turbo Tax for over 10 years now, every year you have something different and more money is required after purchasing the product.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is great It makes my life easy as I don't like filling up forms
Date published: 2021-04-15
Rated 5 out of 5 by from Best one out there! It was smooth and simple. It was really easy for my first time filing taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from The best ever tax help! The simplest way to meet IRS standard and getting the money you deserve.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is on point I love the double checking and the friendly reminders, simple, accurate
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo tax online review Turbo tax is a good program. However, it is very expensive to use it. During using it, it keeps on asking users to switch to expensive version which is very annoying.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was a Great help Both reps were amazing!! Had one on chat and she helped me by understanding my issue and had the answers pretty quick. The other was over the phone and she patiently waited and walked me through my frustration on filing my crypto investments, also sent me a good link and was able to get through the rest of my concerns with amazing care and customer service. TurboTax has always been my go to every year for the last 8 years!! I’m so happy with them(:
Date published: 2021-04-15
Rated 4 out of 5 by from A few glitches Fields would not allow entry. Had to use the "Forms" mode.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax: thorough tax filing I have used Turbo tax for many years. Always get my taxes files without too much fuss.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax fees are not straightforward If you accidentally choose the $90 option, there is no way to change to the lower tier without completely starting over. There are several prompts to up-sell you to additional services. I will look for another service next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3091
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax used to be awesome. Everything was going good until it came time for me to e-file and you requested more money or a state filing e-mail confirmation number which was no where to be found and when I tried to call to find out what that was all about, I got no where! I felt it was just another tactic to get money from people. I purchased this product, didn't get what I thought I paid for. I think I'll try another product next year. I've been using Turbo Tax for over 10 years now, every year you have something different and more money is required after purchasing the product.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is great It makes my life easy as I don't like filling up forms
Date published: 2021-04-15
Rated 5 out of 5 by from Best one out there! It was smooth and simple. It was really easy for my first time filing taxes.
Date published: 2021-04-15
Rated 5 out of 5 by from The best ever tax help! The simplest way to meet IRS standard and getting the money you deserve.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is on point I love the double checking and the friendly reminders, simple, accurate
Date published: 2021-04-15
Rated 3 out of 5 by from Turbo tax online review Turbo tax is a good program. However, it is very expensive to use it. During using it, it keeps on asking users to switch to expensive version which is very annoying.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax was a Great help Both reps were amazing!! Had one on chat and she helped me by understanding my issue and had the answers pretty quick. The other was over the phone and she patiently waited and walked me through my frustration on filing my crypto investments, also sent me a good link and was able to get through the rest of my concerns with amazing care and customer service. TurboTax has always been my go to every year for the last 8 years!! I’m so happy with them(:
Date published: 2021-04-15
Rated 4 out of 5 by from A few glitches Fields would not allow entry. Had to use the "Forms" mode.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax: thorough tax filing I have used Turbo tax for many years. Always get my taxes files without too much fuss.
Date published: 2021-04-15
Rated 1 out of 5 by from TurboTax fees are not straightforward If you accidentally choose the $90 option, there is no way to change to the lower tier without completely starting over. There are several prompts to up-sell you to additional services. I will look for another service next year.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3091