TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 1 out of 5 by mcoldwell from over $700 mistake on returns with duplicate 1098 I had difficulty with the original submission showing for a 1098, and it turns out it was submitted twice. I find it hard to believe that Turbo Tax actually reviewed anything on my tax return on the initial submission with two identical 1098's submitted. Will be looking for an alternative for next year.
Date published: 2023-06-30
Rated 1 out of 5 by TurboTax can bite me from TurboTax Sucks TurboTax duplicated the entry for my 1098 form on my 2022 return and didn't bother to notice until 6 months later, then I was forced to pay the IRS $594. This is the last year that I will be using TurboTax.
Date published: 2023-06-30
Rated 5 out of 5 by MELPRESSEVY from TURBO TAX IS AWESOME! I WAS ABLE TO DO IT AND HAVE ANY QUESTIONS ANSWERED WITH THE CHAT ASSISTANCE
Date published: 2023-06-30
Rated 2 out of 5 by Otti from Problems with Turbotax Turbotax doubled my capital gains. Turbotax put me in touch with various tax experts who couldn't help. One offered to help me terminate my account. Finally I got a guy, Donald, from Turbotax who was fantastic. With his help I deleted some info and everything was resolved. Or so I thought. Now the beginning of my amended 1040 x form says I'm owed a nice refund. But now the 1040 SR says I owe money as though The IRS didn't receive my original payment. But it did because you can't amend a return until the payment is processed. I'm going to just ignore the request to mail in the payment. But it seems there's some glitch in Turbotax software.
Date published: 2023-06-30
Rated 5 out of 5 by Desiree B from TurboTax My expert was very helpful and kind he did a great job at helping understand the process!
Date published: 2023-06-30
Rated 2 out of 5 by JinLosAngeles from TurboTax returns have errors I have used Turbotax for federal and state taxes for about 6 years. Two times our taxes were incorrect and we had to send late payments and fees. We don't have very complicated returns, the website seems to be the problem. This past year in particular, the automatic importing of documents from banks was confusing and ended up causing a problem. Will never use TurboTax for future tax filings.
Date published: 2023-06-30
Rated 5 out of 5 by RyanDD from Best service out there It was so easy and fast to use TurboTax. You can't go wrong!
Date published: 2023-06-30
Rated 1 out of 5 by Asher213821 from Detrimental 2022 Glitch Truly appalled by the cost of a product that ensures taxes will be done correctly only to have them done incorrectly. Amending my taxes cost me almost $1000 and affects my budget severely.
Date published: 2023-06-30
Rated 5 out of 5 by LawRG from Stress Less Turbo Tax More Easier and faster leaves more mind and time for other things in life. It has allowed me to have less paper and calculations for years. For someone that is a DIY person, I am glad to have this assistance done for me instead of all by myself.
Date published: 2023-06-30
Rated 5 out of 5 by Langrn from Great service I got an email that I had duplicated my 1098 and turbo tax caught it so I could amend it
All TurboTax® Offerings Reviews - Page 310
Date published: 2023-06-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by mcoldwell from over $700 mistake on returns with duplicate 1098 I had difficulty with the original submission showing for a 1098, and it turns out it was submitted twice. I find it hard to believe that Turbo Tax actually reviewed anything on my tax return on the initial submission with two identical 1098's submitted. Will be looking for an alternative for next year.
Date published: 2023-06-30
Rated 1 out of 5 by TurboTax can bite me from TurboTax Sucks TurboTax duplicated the entry for my 1098 form on my 2022 return and didn't bother to notice until 6 months later, then I was forced to pay the IRS $594. This is the last year that I will be using TurboTax.
Date published: 2023-06-30
Rated 5 out of 5 by MELPRESSEVY from TURBO TAX IS AWESOME! I WAS ABLE TO DO IT AND HAVE ANY QUESTIONS ANSWERED WITH THE CHAT ASSISTANCE
Date published: 2023-06-30
Rated 2 out of 5 by Otti from Problems with Turbotax Turbotax doubled my capital gains. Turbotax put me in touch with various tax experts who couldn't help. One offered to help me terminate my account. Finally I got a guy, Donald, from Turbotax who was fantastic. With his help I deleted some info and everything was resolved. Or so I thought. Now the beginning of my amended 1040 x form says I'm owed a nice refund. But now the 1040 SR says I owe money as though The IRS didn't receive my original payment. But it did because you can't amend a return until the payment is processed. I'm going to just ignore the request to mail in the payment. But it seems there's some glitch in Turbotax software.
Date published: 2023-06-30
Rated 5 out of 5 by Desiree B from TurboTax My expert was very helpful and kind he did a great job at helping understand the process!
Date published: 2023-06-30
Rated 2 out of 5 by JinLosAngeles from TurboTax returns have errors I have used Turbotax for federal and state taxes for about 6 years. Two times our taxes were incorrect and we had to send late payments and fees. We don't have very complicated returns, the website seems to be the problem. This past year in particular, the automatic importing of documents from banks was confusing and ended up causing a problem. Will never use TurboTax for future tax filings.
Date published: 2023-06-30
Rated 5 out of 5 by RyanDD from Best service out there It was so easy and fast to use TurboTax. You can't go wrong!
Date published: 2023-06-30
Rated 1 out of 5 by Asher213821 from Detrimental 2022 Glitch Truly appalled by the cost of a product that ensures taxes will be done correctly only to have them done incorrectly. Amending my taxes cost me almost $1000 and affects my budget severely.
Date published: 2023-06-30
Rated 5 out of 5 by LawRG from Stress Less Turbo Tax More Easier and faster leaves more mind and time for other things in life. It has allowed me to have less paper and calculations for years. For someone that is a DIY person, I am glad to have this assistance done for me instead of all by myself.
Date published: 2023-06-30
Rated 5 out of 5 by Langrn from Great service I got an email that I had duplicated my 1098 and turbo tax caught it so I could amend it
All TurboTax® Offerings Reviews - Page 310
Date published: 2023-06-30