TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281648 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TurboTax is too expensive Until I got to the final review, I thought the interview and general processes were proceeding well. It took me a long time to complete the return, but that is due to gathering data on my end, not the tax software. However, I had two troubling issues. The first was being "upscaled" constantly without me consenting (I did get a modest, but not complete, option to downscale before I paid, but I'm still paying QUITE A BIT more than I paid last year for TurboTax software. The other issue was landing on a Form 2106 screen during the final review that I had to get 2 TurboTax employees involved in to (I sincerely hope) resolve the problem. The software wanted me to manually enter data on Form 2106 that (truly) I had no idea where it came from--and you can't turn a computer over to see what the instructions on the back say. And I think my issue would be (in the vast sea of pandemic US taxpayers) fairly common: deducting the use of a home computer used for business purposes. Not cool.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was easy and great to use. The process went well and was user friendly. I would suggest to anyone.
Date published: 2021-04-16
Rated 5 out of 5 by from s khan good to use turbotax. this is free and hasslefry.people could use without any hasitation.
Date published: 2021-04-16
Rated 5 out of 5 by from Works great every year Very thorough. Quick and easy. I would recommend as an easy format and the price is right.
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is TurboTax All the math is guaranteed and they guide you through kind of intuitively, but they have just a few too many "Purchase Opportunities" included. By the pricing, it would seem that those with larger AGIs and/or more complex situations are paying through the nose for TurboTax to offer free versions.
Date published: 2021-04-16
Rated 4 out of 5 by from turbo tax is okay Security requirements proved a real problem to tjis old man
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo tax is user friendly some parts about children's school district number was not going through after I looked it up on website.
Date published: 2021-04-16
Rated 5 out of 5 by from Great program Been using Turbo tax for years, it is easy fast and always get my money to me fast.
Date published: 2021-04-16
Rated 5 out of 5 by from I loved how easy to follow TurboTax is! I loved the easy to follow process, there was an explanation for each question that I had, and it did not take long to process!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is a headache saver and a money saver. Saves me money and frustration and am will satisficed with the service.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3083
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is too expensive Until I got to the final review, I thought the interview and general processes were proceeding well. It took me a long time to complete the return, but that is due to gathering data on my end, not the tax software. However, I had two troubling issues. The first was being "upscaled" constantly without me consenting (I did get a modest, but not complete, option to downscale before I paid, but I'm still paying QUITE A BIT more than I paid last year for TurboTax software. The other issue was landing on a Form 2106 screen during the final review that I had to get 2 TurboTax employees involved in to (I sincerely hope) resolve the problem. The software wanted me to manually enter data on Form 2106 that (truly) I had no idea where it came from--and you can't turn a computer over to see what the instructions on the back say. And I think my issue would be (in the vast sea of pandemic US taxpayers) fairly common: deducting the use of a home computer used for business purposes. Not cool.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was easy and great to use. The process went well and was user friendly. I would suggest to anyone.
Date published: 2021-04-16
Rated 5 out of 5 by from s khan good to use turbotax. this is free and hasslefry.people could use without any hasitation.
Date published: 2021-04-16
Rated 5 out of 5 by from Works great every year Very thorough. Quick and easy. I would recommend as an easy format and the price is right.
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is TurboTax All the math is guaranteed and they guide you through kind of intuitively, but they have just a few too many "Purchase Opportunities" included. By the pricing, it would seem that those with larger AGIs and/or more complex situations are paying through the nose for TurboTax to offer free versions.
Date published: 2021-04-16
Rated 4 out of 5 by from turbo tax is okay Security requirements proved a real problem to tjis old man
Date published: 2021-04-16
Rated 4 out of 5 by from Turbo tax is user friendly some parts about children's school district number was not going through after I looked it up on website.
Date published: 2021-04-16
Rated 5 out of 5 by from Great program Been using Turbo tax for years, it is easy fast and always get my money to me fast.
Date published: 2021-04-16
Rated 5 out of 5 by from I loved how easy to follow TurboTax is! I loved the easy to follow process, there was an explanation for each question that I had, and it did not take long to process!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is a headache saver and a money saver. Saves me money and frustration and am will satisficed with the service.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3083