TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from I Love Using Turbo Tax every yer Using the product was easy with the walk through; however, I was never prompted for my IP PIN. Therefore, my 1st eFiling was rejected. Upon entering the Turbo again to correct the error, I still was not prompted, nor asked for my IP PIN. I had to enter the actual forms to fill in the requested IP PIN.
Date published: 2022-04-25
Rated 1 out of 5 by from Not worth it. TurboTax is worth it. Simply not worth the money. So sad.
Date published: 2022-04-25
Rated 3 out of 5 by from TurboTax needs improvement The lady tried to help as much as she knows but TT use is not worth the cost/trouble/time/effort needed to file tax.
Date published: 2022-04-25
Rated 4 out of 5 by from TurboTax is Wirth The Try Overall my experience was good. The wait at times was long, but the experts were helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from Quick Easy Amazing It was a quick and easy process especially with this year being nuts with my employment in 3 different states at once.
Date published: 2022-04-25
Rated 5 out of 5 by from I'm so glad I did it! I have always done my own income taxes. I've used TurboTax for several years. It has always been easy to use. This year, I had some unusual gains, and I hit some snags. BIG snags. In complete desperation, I turned to the Full Service Premier services. I had a wonderful tax expert who removed all the knots I had created. I went from intense frustration to calm. I don't know if I'll ever go back to doing it myself. Turbo Tax Live Full Service Premier gave me back my peace. I'm very grateful that this service was available. I would have been sunk without it.
Date published: 2022-04-25
Rated 1 out of 5 by from Turbo Tax is NOT worth it I have resubmitted 3 times my Federal tax. Was told to download docs--apparently, the docs are not attached to the filing. (forms 1095 and 8962) Now my return is continually rejected! The "specialist" who was supposed to help, told me to "contact the IRS" what kind of help is that????
Date published: 2022-04-25
Rated 5 out of 5 by from great product. I really enjoyed the sofware super easy .. hello super bien. I was really satisfied to the fullest. really easy and the menus where I heeded 13
Date published: 2022-04-25
Rated 5 out of 5 by from Great app Love the communication great service very nice tax experts also
Date published: 2022-04-25
Rated 5 out of 5 by from Glad I chose Turbo Tax Full Service I had some tax issues that I did not know how to handle this year. Turbo Tax Full Service was able to handle them for me and did it very fast! I am very happy with the service I received and will be using them again next year.
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I Love Using Turbo Tax every yer Using the product was easy with the walk through; however, I was never prompted for my IP PIN. Therefore, my 1st eFiling was rejected. Upon entering the Turbo again to correct the error, I still was not prompted, nor asked for my IP PIN. I had to enter the actual forms to fill in the requested IP PIN.
Date published: 2022-04-25
Rated 1 out of 5 by from Not worth it. TurboTax is worth it. Simply not worth the money. So sad.
Date published: 2022-04-25
Rated 3 out of 5 by from TurboTax needs improvement The lady tried to help as much as she knows but TT use is not worth the cost/trouble/time/effort needed to file tax.
Date published: 2022-04-25
Rated 4 out of 5 by from TurboTax is Wirth The Try Overall my experience was good. The wait at times was long, but the experts were helpful.
Date published: 2022-04-25
Rated 5 out of 5 by from Quick Easy Amazing It was a quick and easy process especially with this year being nuts with my employment in 3 different states at once.
Date published: 2022-04-25
Rated 5 out of 5 by from I'm so glad I did it! I have always done my own income taxes. I've used TurboTax for several years. It has always been easy to use. This year, I had some unusual gains, and I hit some snags. BIG snags. In complete desperation, I turned to the Full Service Premier services. I had a wonderful tax expert who removed all the knots I had created. I went from intense frustration to calm. I don't know if I'll ever go back to doing it myself. Turbo Tax Live Full Service Premier gave me back my peace. I'm very grateful that this service was available. I would have been sunk without it.
Date published: 2022-04-25
Rated 1 out of 5 by from Turbo Tax is NOT worth it I have resubmitted 3 times my Federal tax. Was told to download docs--apparently, the docs are not attached to the filing. (forms 1095 and 8962) Now my return is continually rejected! The "specialist" who was supposed to help, told me to "contact the IRS" what kind of help is that????
Date published: 2022-04-25
Rated 5 out of 5 by from great product. I really enjoyed the sofware super easy .. hello super bien. I was really satisfied to the fullest. really easy and the menus where I heeded 13
Date published: 2022-04-25
Rated 5 out of 5 by from Great app Love the communication great service very nice tax experts also
Date published: 2022-04-25
Rated 5 out of 5 by from Glad I chose Turbo Tax Full Service I had some tax issues that I did not know how to handle this year. Turbo Tax Full Service was able to handle them for me and did it very fast! I am very happy with the service I received and will be using them again next year.
Date published: 2022-04-25
All TurboTax® Offerings Reviews - Page 309