TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Requirement for Intuit account is intrusive This year I had to enter my 1099 information by hand instead of importing it from the financial institution. This was to avoid your intrusive requirement that I create an Intuit account in order to be able to import from the financial institution. I know there is no technical reason for requiring this. You have a business interest in having your customers create the Intuit account and are purposely crippling a feature of the product in order to force paying customers to do something they may not wish to do. This issue is new in 2021, so I know there is no technical reason for the Intuit account requirement. It was not a requirement last year. Apart from that the product works fine and I was able to file my taxes without issue, so I'll give it 3 stars instead of 1.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax and relax Always quick and easy. So much help and information on tax breaks and rules.
Date published: 2022-04-03
Rated 4 out of 5 by from Good It was OK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-03
Rated 5 out of 5 by from Couldn't have been easier... I can't believe that I have waited so long to use this full service. I have been using TurboTax for over 20 years...but this service is a game changer!
Date published: 2022-04-03
Rated 5 out of 5 by from Communicated errors immediately Let me know right away that I had an error to correct
Date published: 2022-04-03
Rated 5 out of 5 by from Quick and Easy Very easy software to use, step by step instructions.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Makes Filing Taxes Easy Talking with a expert live was super helpful this year!
Date published: 2022-04-03
Rated 5 out of 5 by from The best tax preparation experience we've ever had We've used a number of "professional" tax preparation services/CPAs, etc. and despite being highly recommended, we found the majority of the work fell on us and then they never took the time to respond to our questions...or when they did, it was something high-level that really didn't help or apply to us. Debra, our TurboTax full service rep was absolutely phenomenal! She was so responsive and took the time (via chat and phone) to understand our problems and questions, she educated us and helped us not only for this year, but also in how we should prepare for upcoming years. I cannot recommend Debra enough.
Date published: 2022-04-03
Rated 3 out of 5 by from eh taxes makes me want to get rid of all the stocks and ira we own. I appreciate your help but it just makes me hate congress more.
Date published: 2022-04-03
Rated 5 out of 5 by from Great as always I've been using TurboTax since the days it came on 3 1/2" floppies. It's the best, in my opinion. No need to look elsewhere.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3079
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Requirement for Intuit account is intrusive This year I had to enter my 1099 information by hand instead of importing it from the financial institution. This was to avoid your intrusive requirement that I create an Intuit account in order to be able to import from the financial institution. I know there is no technical reason for requiring this. You have a business interest in having your customers create the Intuit account and are purposely crippling a feature of the product in order to force paying customers to do something they may not wish to do. This issue is new in 2021, so I know there is no technical reason for the Intuit account requirement. It was not a requirement last year. Apart from that the product works fine and I was able to file my taxes without issue, so I'll give it 3 stars instead of 1.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo tax and relax Always quick and easy. So much help and information on tax breaks and rules.
Date published: 2022-04-03
Rated 4 out of 5 by from Good It was OK kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Date published: 2022-04-03
Rated 5 out of 5 by from Couldn't have been easier... I can't believe that I have waited so long to use this full service. I have been using TurboTax for over 20 years...but this service is a game changer!
Date published: 2022-04-03
Rated 5 out of 5 by from Communicated errors immediately Let me know right away that I had an error to correct
Date published: 2022-04-03
Rated 5 out of 5 by from Quick and Easy Very easy software to use, step by step instructions.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax Makes Filing Taxes Easy Talking with a expert live was super helpful this year!
Date published: 2022-04-03
Rated 5 out of 5 by from The best tax preparation experience we've ever had We've used a number of "professional" tax preparation services/CPAs, etc. and despite being highly recommended, we found the majority of the work fell on us and then they never took the time to respond to our questions...or when they did, it was something high-level that really didn't help or apply to us. Debra, our TurboTax full service rep was absolutely phenomenal! She was so responsive and took the time (via chat and phone) to understand our problems and questions, she educated us and helped us not only for this year, but also in how we should prepare for upcoming years. I cannot recommend Debra enough.
Date published: 2022-04-03
Rated 3 out of 5 by from eh taxes makes me want to get rid of all the stocks and ira we own. I appreciate your help but it just makes me hate congress more.
Date published: 2022-04-03
Rated 5 out of 5 by from Great as always I've been using TurboTax since the days it came on 3 1/2" floppies. It's the best, in my opinion. No need to look elsewhere.
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 3079