TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Long Time User Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by from Alot of Nerve For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
Rated 2 out of 5 by from Filing should be free for everyone You hide fees into your services. Its otherwise intuitive to upload information
Date published: 2022-03-30
Rated 5 out of 5 by from Tax Program I love Turbo Tax. It's so easy to use and understand. Even though tax laws change yearly the program still assists and prompts you to complete everything you need. It checks and informs you of any mistakes
Date published: 2022-03-30
Rated 5 out of 5 by from Still the easiest way to File1 Turbo Tax imports my W-2 and all Broker Dealer information. I have used it for years and I am always comfortable with the result.
Date published: 2022-03-30
Rated 5 out of 5 by from Will use turbotax again! I will definitely use turbotax again. I feel confident that my taxes are done properly, and any questions I had were addressed promptly, professionally. Thanks again for making this process much less painful!
Date published: 2022-03-30
Rated 5 out of 5 by from Simple and easy My live expert was very patient and made things simple and easy.
Date published: 2022-03-30
Rated 1 out of 5 by from military discount not applied as promised My return included a a military w-2 and I was charged anyway.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3079
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Long Time User Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by from Alot of Nerve For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is great I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
Rated 2 out of 5 by from Filing should be free for everyone You hide fees into your services. Its otherwise intuitive to upload information
Date published: 2022-03-30
Rated 5 out of 5 by from Tax Program I love Turbo Tax. It's so easy to use and understand. Even though tax laws change yearly the program still assists and prompts you to complete everything you need. It checks and informs you of any mistakes
Date published: 2022-03-30
Rated 5 out of 5 by from Still the easiest way to File1 Turbo Tax imports my W-2 and all Broker Dealer information. I have used it for years and I am always comfortable with the result.
Date published: 2022-03-30
Rated 5 out of 5 by from Will use turbotax again! I will definitely use turbotax again. I feel confident that my taxes are done properly, and any questions I had were addressed promptly, professionally. Thanks again for making this process much less painful!
Date published: 2022-03-30
Rated 5 out of 5 by from Simple and easy My live expert was very patient and made things simple and easy.
Date published: 2022-03-30
Rated 1 out of 5 by from military discount not applied as promised My return included a a military w-2 and I was charged anyway.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 3079