TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Wolfgang3119 from
Long Time User
Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by
pdfuser from
Turbo Tax is Awesome
Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by
M1172 from
Alot of Nerve
For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by
Kduze from
Turbo Tax is great
I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
Rated 2 out of 5 by
zuzumcu from
Filing should be free for everyone
You hide fees into your services. Its otherwise intuitive to upload information
Date published: 2022-03-30
Rated 5 out of 5 by
fbasket from
Tax Program
I love Turbo Tax. It's so easy to use and understand. Even though tax laws change yearly the program still assists and prompts you to complete everything you need. It checks and informs you of any mistakes
Date published: 2022-03-30
Rated 5 out of 5 by
Mal2 from
Still the easiest way to File1
Turbo Tax imports my W-2 and all Broker Dealer information. I have used it for years and I am always comfortable with the result.
Date published: 2022-03-30
Rated 5 out of 5 by
Penny636 from
Will use turbotax again!
I will definitely use turbotax again. I feel confident that my taxes are done properly, and any questions I had were addressed promptly, professionally. Thanks again for making this process much less painful!
Date published: 2022-03-30
Rated 5 out of 5 by
Jasmine7H from
Simple and easy
My live expert was very patient and made things simple and easy.
Date published: 2022-03-30
Rated 1 out of 5 by
spt725 from
military discount not applied as promised
My return included a a military w-2 and I was charged anyway.
All TurboTax® Offerings Reviews - Page 3079
Date published: 2022-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
Wolfgang3119 from
Long Time User
Have used product for many years and Turbo has been very accurate and up to date. Tax year 2020 was completed via Turbo Tax but there was an error on state return. After transferring on info from Federal to state Turbo stated I owed $55 when actually it was closer to $500. I was charged a penalty and late fee. To date, I have not been able to reach someone within Turbo Tax to resolve this issue....product is very good, follow up with problem is sub par...take your chances.
Date published: 2022-03-30
Rated 5 out of 5 by
pdfuser from
Turbo Tax is Awesome
Very easy to follow instructions. I am very easily able to enter all relevant data, do the checking and follow on to the next section of the tax return.
Date published: 2022-03-30
Rated 3 out of 5 by
M1172 from
Alot of Nerve
For the refund of $3.00, you are going to charge me $40!!!! Rating went from a 5 to be 3 stars. False advertising, free e file..................
Date published: 2022-03-30
Rated 5 out of 5 by
Kduze from
Turbo Tax is great
I enjoyed the experience. Very straight to the point and the navigation was good.
Date published: 2022-03-30
Rated 2 out of 5 by
zuzumcu from
Filing should be free for everyone
You hide fees into your services. Its otherwise intuitive to upload information
Date published: 2022-03-30
Rated 5 out of 5 by
fbasket from
Tax Program
I love Turbo Tax. It's so easy to use and understand. Even though tax laws change yearly the program still assists and prompts you to complete everything you need. It checks and informs you of any mistakes
Date published: 2022-03-30
Rated 5 out of 5 by
Mal2 from
Still the easiest way to File1
Turbo Tax imports my W-2 and all Broker Dealer information. I have used it for years and I am always comfortable with the result.
Date published: 2022-03-30
Rated 5 out of 5 by
Penny636 from
Will use turbotax again!
I will definitely use turbotax again. I feel confident that my taxes are done properly, and any questions I had were addressed promptly, professionally. Thanks again for making this process much less painful!
Date published: 2022-03-30
Rated 5 out of 5 by
Jasmine7H from
Simple and easy
My live expert was very patient and made things simple and easy.
Date published: 2022-03-30
Rated 1 out of 5 by
spt725 from
military discount not applied as promised
My return included a a military w-2 and I was charged anyway.
All TurboTax® Offerings Reviews - Page 3079
Date published: 2022-03-30