TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Simple instructions It took a while to sort through things but it was pretty simple and the explanations were nice to have if you didn't understand the questions. It's better than sitting in an accounting office when you can do it in your own home.
Date published: 2023-01-28
Rated 3 out of 5 by from could have been more happy It used to be free, I've never had to pay before. I just had to pay $120 to do everything myself
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes on file TurboTax is great to file taxes this was my second time trying it
Date published: 2023-01-28
Rated 2 out of 5 by from Not happy with the way this was presented I have done my taxes for over 35 years now and never had a problem. They are straight forward and simple. However, this year after Credit Karma sent me through to this site after entering everything and trying to submit I get hit with a bill that I have to pay or it won't file. It says simple return and specifically mentions if there are capital gains with no tax due you don't have to pay. My total interest capital gains and any other 1099 forms all added to 250 dollars with no tax being due, yet I was still charged over 100 dollars to file these forms. This is really upsetting I already made less money this year due to covid hitting our business affecting our salary and now this.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and Painless I've used TurboTax for over 10years. Awesome product. Quick and easy taxes.
Date published: 2023-01-28
Rated 2 out of 5 by from Used to be so simple what happened Very confusing this year. I did not like paying ahead. It should be at end like it used to be. I should not have had to pay extra for 22.80 sale of stocks
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great and easy to use! Customer Service 24/7! Helped me do it right after a few questions I had!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is User Friendly I find Turbo Tax to be very useful and helpful. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from love turbotax This was my first time using TurboTax online and this will not be my last time it was so easy and had helpful tips
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I will choose turbo tax over H&R Block and Jackson Hewitt
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3074
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple instructions It took a while to sort through things but it was pretty simple and the explanations were nice to have if you didn't understand the questions. It's better than sitting in an accounting office when you can do it in your own home.
Date published: 2023-01-28
Rated 3 out of 5 by from could have been more happy It used to be free, I've never had to pay before. I just had to pay $120 to do everything myself
Date published: 2023-01-28
Rated 5 out of 5 by from Taxes on file TurboTax is great to file taxes this was my second time trying it
Date published: 2023-01-28
Rated 2 out of 5 by from Not happy with the way this was presented I have done my taxes for over 35 years now and never had a problem. They are straight forward and simple. However, this year after Credit Karma sent me through to this site after entering everything and trying to submit I get hit with a bill that I have to pay or it won't file. It says simple return and specifically mentions if there are capital gains with no tax due you don't have to pay. My total interest capital gains and any other 1099 forms all added to 250 dollars with no tax being due, yet I was still charged over 100 dollars to file these forms. This is really upsetting I already made less money this year due to covid hitting our business affecting our salary and now this.
Date published: 2023-01-28
Rated 5 out of 5 by from Quick and Painless I've used TurboTax for over 10years. Awesome product. Quick and easy taxes.
Date published: 2023-01-28
Rated 2 out of 5 by from Used to be so simple what happened Very confusing this year. I did not like paying ahead. It should be at end like it used to be. I should not have had to pay extra for 22.80 sale of stocks
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo is great and easy to use! Customer Service 24/7! Helped me do it right after a few questions I had!
Date published: 2023-01-28
Rated 5 out of 5 by from TurboTax is User Friendly I find Turbo Tax to be very useful and helpful. Thank you.
Date published: 2023-01-28
Rated 5 out of 5 by from love turbotax This was my first time using TurboTax online and this will not be my last time it was so easy and had helpful tips
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is great I will choose turbo tax over H&R Block and Jackson Hewitt
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 3074