TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Rocks It is super easy to use. I recommend it to anyone.
Date published: 2023-04-12
Rated 5 out of 5 by from BRAVO!!! This was a great experience for filing my taxes without paying a large amount from a tax preparer. Turbo Tax was my accountant!!! I will be using Turbo Tax from now on!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Very hard to use for sale of a business property I sold a rental property last year, and did not feel that turbotax did at all well with this. It was not obvious where to enter the data, or how data entered into the turbotax dialogs translated to the actual tax forms. I had to go back and forth between the returns (in "file" section" and the input fields about 15 times. A more direct way to flip back and forth between forms and input would have been appreciated.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use, accurate every time! I have used turbo tax for years and have never had a problem. They are easy to use and accurate every time!
Date published: 2023-04-12
Rated 2 out of 5 by from Unable to e-File 2022 When e-filing Tax Year 2022, the PIN section only allows to enter a 5-digit number. The form DOES NOT allow the user to enter an IRS-issued IP PIN number, which consists of a 6-digit number. The first e-Filing attempt was rejected hours later due to a missing IP PIN vice a regular PIN. The Turbo-Tax program (download version) does not allow to correct and enter the 6-digit number. We ended up printing the tax forms and mailing thru the USPS system, our taxes. Sorry but the program is faulty. It caused a real pain to find a printer and make a line at the Post Office. Please FIX this issue A very frustrated customer
Date published: 2023-04-12
Rated 5 out of 5 by from Super Helpful Always have an easy time with turbo tax. Use it every year.
Date published: 2023-04-12
Rated 1 out of 5 by from Overpriced and Not helpful The program does not give many tips to make the return fluid. When questions are had, it is an in depth search. The search still leaves me unaware and uneducated about the proper decision.
Date published: 2023-04-12
Rated 5 out of 5 by from Great product but to expensive Software works great but it is to expensive for simple returns and there is way to much upselling within the software. If it isnt better next year i will look elswhere
Date published: 2023-04-12
Rated 1 out of 5 by from Beware of service-will force you to pay for premiu Forced me into using premium service without an option to use the free software. I made negligible income and was scammed by this service.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo Tax Program Crashed Program crashed just as when I wanted to file my paperwork. Had to purchase another program as not able to contact customer support.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Rocks It is super easy to use. I recommend it to anyone.
Date published: 2023-04-12
Rated 5 out of 5 by from BRAVO!!! This was a great experience for filing my taxes without paying a large amount from a tax preparer. Turbo Tax was my accountant!!! I will be using Turbo Tax from now on!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Very hard to use for sale of a business property I sold a rental property last year, and did not feel that turbotax did at all well with this. It was not obvious where to enter the data, or how data entered into the turbotax dialogs translated to the actual tax forms. I had to go back and forth between the returns (in "file" section" and the input fields about 15 times. A more direct way to flip back and forth between forms and input would have been appreciated.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use, accurate every time! I have used turbo tax for years and have never had a problem. They are easy to use and accurate every time!
Date published: 2023-04-12
Rated 2 out of 5 by from Unable to e-File 2022 When e-filing Tax Year 2022, the PIN section only allows to enter a 5-digit number. The form DOES NOT allow the user to enter an IRS-issued IP PIN number, which consists of a 6-digit number. The first e-Filing attempt was rejected hours later due to a missing IP PIN vice a regular PIN. The Turbo-Tax program (download version) does not allow to correct and enter the 6-digit number. We ended up printing the tax forms and mailing thru the USPS system, our taxes. Sorry but the program is faulty. It caused a real pain to find a printer and make a line at the Post Office. Please FIX this issue A very frustrated customer
Date published: 2023-04-12
Rated 5 out of 5 by from Super Helpful Always have an easy time with turbo tax. Use it every year.
Date published: 2023-04-12
Rated 1 out of 5 by from Overpriced and Not helpful The program does not give many tips to make the return fluid. When questions are had, it is an in depth search. The search still leaves me unaware and uneducated about the proper decision.
Date published: 2023-04-12
Rated 5 out of 5 by from Great product but to expensive Software works great but it is to expensive for simple returns and there is way to much upselling within the software. If it isnt better next year i will look elswhere
Date published: 2023-04-12
Rated 1 out of 5 by from Beware of service-will force you to pay for premiu Forced me into using premium service without an option to use the free software. I made negligible income and was scammed by this service.
Date published: 2023-04-12
Rated 1 out of 5 by from Turbo Tax Program Crashed Program crashed just as when I wanted to file my paperwork. Had to purchase another program as not able to contact customer support.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3072