TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
why_me from
Turbo Tax Program Crashed
Program crashed just as when I wanted to file my paperwork. Had to purchase another program as not able to contact customer support.
Date published: 2023-04-12
Rated 5 out of 5 by
michael_91 from
TurboTax is my go to now!
I switched to TurboTax this year to try it out. I was not disappointed. Easy to use, quick with filling everything out. Would recommend to everyone 10/10
Date published: 2023-04-12
Rated 5 out of 5 by
Francis19 from
TurboTax is great!
Using TurboTax was very easy to follow and the expert advice helpful. Will continue to use in the future.
Date published: 2023-04-12
Rated 5 out of 5 by
Cobalt Black from
Turbo Tax is excellent at finding the details
It is so through in everything. And it makes you check work at least three times. You do it over a few days. Just sign in and it remembers where you are in your filing.
Date published: 2023-04-12
Rated 5 out of 5 by
SunRa1 from
I had some issues resolved
I ran into some problems but the supervisor who helped me was calm and wonderful
Date published: 2023-04-12
Rated 4 out of 5 by
null from
Turbotax is Awesome.
Experts always available to help. You don't have to wait long either. Out of 10, My rate is a 10.
Date published: 2023-04-12
Rated 4 out of 5 by
Jake Buckingham from
I like turbotax
Easy to use. I like the PDF file copy generated. Keep up the good work. The required review is a hassle.
Date published: 2023-04-12
Rated 5 out of 5 by
americantanker from
Really easy and affordable
I wish I would have been using turbo tax for the last several years!
Date published: 2023-04-12
Rated 5 out of 5 by
Sandie79 from
Quick and Easy
Turbo Tax is the best. Easy to understand program and there are help boxes for everything if you have a question. This program is great for the young, the old, and the in-between.
Date published: 2023-04-12
Rated 1 out of 5 by
No option to file by mail from
Turbo Tax cannot help with IRS rejection of Efile
I am stuck in a loop where I need to file by mail, but Turbotax will not give me the option. When I menu dive and try to find the file by mail option, it says, "we have determined the fastest option to be efiling," and will not list the option to file by mail. I have been through this loop 4 times and even though the IRS has rejected my filing every time, Turbotax does not have another option. This is incredibly frustrating considering that i've spent hours putting this tax return together. That Turbotax would have such an obvious oversight is unbelievable!!!
All TurboTax® Offerings Reviews - Page 3066
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
why_me from
Turbo Tax Program Crashed
Program crashed just as when I wanted to file my paperwork. Had to purchase another program as not able to contact customer support.
Date published: 2023-04-12
Rated 5 out of 5 by
michael_91 from
TurboTax is my go to now!
I switched to TurboTax this year to try it out. I was not disappointed. Easy to use, quick with filling everything out. Would recommend to everyone 10/10
Date published: 2023-04-12
Rated 5 out of 5 by
Francis19 from
TurboTax is great!
Using TurboTax was very easy to follow and the expert advice helpful. Will continue to use in the future.
Date published: 2023-04-12
Rated 5 out of 5 by
Cobalt Black from
Turbo Tax is excellent at finding the details
It is so through in everything. And it makes you check work at least three times. You do it over a few days. Just sign in and it remembers where you are in your filing.
Date published: 2023-04-12
Rated 5 out of 5 by
SunRa1 from
I had some issues resolved
I ran into some problems but the supervisor who helped me was calm and wonderful
Date published: 2023-04-12
Rated 4 out of 5 by
null from
Turbotax is Awesome.
Experts always available to help. You don't have to wait long either. Out of 10, My rate is a 10.
Date published: 2023-04-12
Rated 4 out of 5 by
Jake Buckingham from
I like turbotax
Easy to use. I like the PDF file copy generated. Keep up the good work. The required review is a hassle.
Date published: 2023-04-12
Rated 5 out of 5 by
americantanker from
Really easy and affordable
I wish I would have been using turbo tax for the last several years!
Date published: 2023-04-12
Rated 5 out of 5 by
Sandie79 from
Quick and Easy
Turbo Tax is the best. Easy to understand program and there are help boxes for everything if you have a question. This program is great for the young, the old, and the in-between.
Date published: 2023-04-12
Rated 1 out of 5 by
No option to file by mail from
Turbo Tax cannot help with IRS rejection of Efile
I am stuck in a loop where I need to file by mail, but Turbotax will not give me the option. When I menu dive and try to find the file by mail option, it says, "we have determined the fastest option to be efiling," and will not list the option to file by mail. I have been through this loop 4 times and even though the IRS has rejected my filing every time, Turbotax does not have another option. This is incredibly frustrating considering that i've spent hours putting this tax return together. That Turbotax would have such an obvious oversight is unbelievable!!!
All TurboTax® Offerings Reviews - Page 3066
Date published: 2023-04-12