TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Student
Rated 1 out of 5 by from Turbo Tax has major MN problems. Coding errors in Schedule M15 prevented me from doing an electronic filing of my MN return. Only after paying for filing the state return was I told that it could not be filed electronically. The Underpayment Statement was used to compute the penalty without asking. This prevents electronic filing. This form could not be deleted nor could M15 be overwritten. Both these forms were added back after deleting them. So I was forced to print 90 pages of the return and mail them to the state. I'm sure this will delay my refund.
Date published: 2021-04-15
Rated 5 out of 5 by from Guided Ease for a Novice I find the use of Turbo Tax easy for a novice. Once a year I look at taxes and Turbo Tax makes me feel comfortable and confident in the expertise and review.
Date published: 2021-04-15
Rated 5 out of 5 by from LOVE this program! I've used Intuit products for many years (i.e. Quickbooks & Turbo Tax) and would recommend both programs to everyone!
Date published: 2021-04-15
Rated 1 out of 5 by from tot able to e-file I had to print and mail the returns and this was a huge inconvenience for me. I have been a customer for years but now I thing it is time to try another software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is easy I've used Turbotax for many years. It has a very easy question and answer format that walks me through each step. It saves all of my yearly tax info online. I know I can always fine it when needed. I've tried other tax sites, but none are as extensive in completing my taxes than Turbotox.
Date published: 2021-04-15
Rated 5 out of 5 by from Thank you TurboTax Easy to use and walks me through everything I need for state and federal returns
Date published: 2021-04-15
Rated 5 out of 5 by from EASY AND AWESOME IT IS EASY TO MANEUVER THROUGH AND AS EASY AS 1 2 3!
Date published: 2021-04-15
Rated 5 out of 5 by from Saved me time and effort! The TurboTax Live service was new to me and I knew that this year's filing was going to me more complex than in the past. My agent, Jennifer, guided me through the process and was very helpful in providing feedback on what was needed from us to to file a complete return with all of the deductions and benefits that we were entitled to. A lot less stress and effort on our part. Thanks to Jennifer.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is the way to go! I tried H&R Block and it was more difficult & refund was much less! TT is a huge difference and is the way to go!
Date published: 2021-04-15
Rated 4 out of 5 by from Expensive but Good I've used TurboTax for many years because it is quick and easy to use. However, it gets more and more expensive every year for a product that I do most of the work on.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3066
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax has major MN problems. Coding errors in Schedule M15 prevented me from doing an electronic filing of my MN return. Only after paying for filing the state return was I told that it could not be filed electronically. The Underpayment Statement was used to compute the penalty without asking. This prevents electronic filing. This form could not be deleted nor could M15 be overwritten. Both these forms were added back after deleting them. So I was forced to print 90 pages of the return and mail them to the state. I'm sure this will delay my refund.
Date published: 2021-04-15
Rated 5 out of 5 by from Guided Ease for a Novice I find the use of Turbo Tax easy for a novice. Once a year I look at taxes and Turbo Tax makes me feel comfortable and confident in the expertise and review.
Date published: 2021-04-15
Rated 5 out of 5 by from LOVE this program! I've used Intuit products for many years (i.e. Quickbooks & Turbo Tax) and would recommend both programs to everyone!
Date published: 2021-04-15
Rated 1 out of 5 by from tot able to e-file I had to print and mail the returns and this was a huge inconvenience for me. I have been a customer for years but now I thing it is time to try another software.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is easy I've used Turbotax for many years. It has a very easy question and answer format that walks me through each step. It saves all of my yearly tax info online. I know I can always fine it when needed. I've tried other tax sites, but none are as extensive in completing my taxes than Turbotox.
Date published: 2021-04-15
Rated 5 out of 5 by from Thank you TurboTax Easy to use and walks me through everything I need for state and federal returns
Date published: 2021-04-15
Rated 5 out of 5 by from EASY AND AWESOME IT IS EASY TO MANEUVER THROUGH AND AS EASY AS 1 2 3!
Date published: 2021-04-15
Rated 5 out of 5 by from Saved me time and effort! The TurboTax Live service was new to me and I knew that this year's filing was going to me more complex than in the past. My agent, Jennifer, guided me through the process and was very helpful in providing feedback on what was needed from us to to file a complete return with all of the deductions and benefits that we were entitled to. A lot less stress and effort on our part. Thanks to Jennifer.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is the way to go! I tried H&R Block and it was more difficult & refund was much less! TT is a huge difference and is the way to go!
Date published: 2021-04-15
Rated 4 out of 5 by from Expensive but Good I've used TurboTax for many years because it is quick and easy to use. However, it gets more and more expensive every year for a product that I do most of the work on.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3066