TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
dont care enough from
Making us pay is ridiculous
We shouldnt have to pay if we do it ourselves. Especially a $39 "processing" fee.
Date published: 2023-04-13
Rated 5 out of 5 by
DEEEES from
Turbo Tax is the best!
Turbo Tax is so easy and especially for someone who is a first time filer. And it was free for me!
Date published: 2023-04-13
Rated 1 out of 5 by
Crappy Exp from
Turbo Tax was quite problematic and frustrating !!
Problems began from the very beginning. Tech Support was clueless until I was connected with Jan from Baton Rouge, LA. Jan was Patient, Polite and Knowledgeable!
Date published: 2023-04-13
Rated 4 out of 5 by
D Watkins from
Everythig works great except the state filing
Can't believe the state efile is $25. This used to be one state free. When I logged into my account to make the payment of $25 to file, the popup window for the purchase was under the Turbotax window and would not come forward. I tried alt tab, and other settings. The continue button was down below the bottom of my laptop screen. I had to set my computer resolution to 75% and tried three times to file. I had to reboot my computer because not even task manager would allow me to end the pop-under window that was not available. This was SO maddening. Please fix this. Same thing happened last year
Date published: 2023-04-13
Rated 5 out of 5 by
sunspots from
Great process and wonderful support.
Has been great and people were very helpful for support.
Date published: 2023-04-13
Rated 5 out of 5 by
Daiel1981 from
Quick and easy
It was quick and easy user friendly and it helps me understand my w2 allot better
Date published: 2023-04-13
Rated 5 out of 5 by
Endpulse2 from
TURBO TAX IS FANTASTIC
Always easy to use. Absolutely enjoy using this program!
Date published: 2023-04-13
Rated 4 out of 5 by
Brandon218 from
TurboTax was a breeze overall!
This was my first time using TurboTax, and it was largely a breeze. The RaceMode was accurate in terms of how long it took me to complete. It was estimated at roughly 3hrs total, and I finished in 2hr42min. My only complaint was that I followed a discount offer email for 20% off that TurboTax themselves sent me, and it did not apply at checkout. I hope to work with a representative to still get this discount applied. Thank you!
Date published: 2023-04-13
Rated 5 out of 5 by
BigDog999 from
Keeps getting better
I have used Turbo Tax since it first came out on Floppy disc's - I wasn't too sure about switching to the on-line version but I love it.
Date published: 2023-04-13
Rated 1 out of 5 by
whateverdude345 from
Might as well take the whole refund w/ your 'fees'
So tired of paying half the dang refund towards just filing the stupid forms. And this was the cheapest option, how is there not an entirely free way of submitting REQUIRED DOCUMENTS
All TurboTax® Offerings Reviews - Page 3065
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
dont care enough from
Making us pay is ridiculous
We shouldnt have to pay if we do it ourselves. Especially a $39 "processing" fee.
Date published: 2023-04-13
Rated 5 out of 5 by
DEEEES from
Turbo Tax is the best!
Turbo Tax is so easy and especially for someone who is a first time filer. And it was free for me!
Date published: 2023-04-13
Rated 1 out of 5 by
Crappy Exp from
Turbo Tax was quite problematic and frustrating !!
Problems began from the very beginning. Tech Support was clueless until I was connected with Jan from Baton Rouge, LA. Jan was Patient, Polite and Knowledgeable!
Date published: 2023-04-13
Rated 4 out of 5 by
D Watkins from
Everythig works great except the state filing
Can't believe the state efile is $25. This used to be one state free. When I logged into my account to make the payment of $25 to file, the popup window for the purchase was under the Turbotax window and would not come forward. I tried alt tab, and other settings. The continue button was down below the bottom of my laptop screen. I had to set my computer resolution to 75% and tried three times to file. I had to reboot my computer because not even task manager would allow me to end the pop-under window that was not available. This was SO maddening. Please fix this. Same thing happened last year
Date published: 2023-04-13
Rated 5 out of 5 by
sunspots from
Great process and wonderful support.
Has been great and people were very helpful for support.
Date published: 2023-04-13
Rated 5 out of 5 by
Daiel1981 from
Quick and easy
It was quick and easy user friendly and it helps me understand my w2 allot better
Date published: 2023-04-13
Rated 5 out of 5 by
Endpulse2 from
TURBO TAX IS FANTASTIC
Always easy to use. Absolutely enjoy using this program!
Date published: 2023-04-13
Rated 4 out of 5 by
Brandon218 from
TurboTax was a breeze overall!
This was my first time using TurboTax, and it was largely a breeze. The RaceMode was accurate in terms of how long it took me to complete. It was estimated at roughly 3hrs total, and I finished in 2hr42min. My only complaint was that I followed a discount offer email for 20% off that TurboTax themselves sent me, and it did not apply at checkout. I hope to work with a representative to still get this discount applied. Thank you!
Date published: 2023-04-13
Rated 5 out of 5 by
BigDog999 from
Keeps getting better
I have used Turbo Tax since it first came out on Floppy disc's - I wasn't too sure about switching to the on-line version but I love it.
Date published: 2023-04-13
Rated 1 out of 5 by
whateverdude345 from
Might as well take the whole refund w/ your 'fees'
So tired of paying half the dang refund towards just filing the stupid forms. And this was the cheapest option, how is there not an entirely free way of submitting REQUIRED DOCUMENTS
All TurboTax® Offerings Reviews - Page 3065
Date published: 2023-04-13