TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Bug in Software in filing Detroit I have been using Turbo Tax for over 25 years. This may be my last year. I found a bug in the Detroit Tax Return which stopped my Return from being E-Filed due to this issue. I emailed issue and tried to call Turbo tax. No one has ever returned my request. I had to efile the Fed and Mi State but due to issue I skipped the detroit return and filed manually.
Date published: 2023-04-14
Rated 3 out of 5 by from Okay but was not like taking a vacation I don't feel that the commercials represent the extensiveness and difficulty in filing. I would like to see a comparison if I filed married and separate just to feel better about paying. My niece said it was hard to find the college tax initiative that they had in 2022 and had to spend time with an expert to search. Can't say that this is the best program or if HR Block is better.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Easy to navigate. Easy to use, navigate and file. Was done within 1 hour and I didn't even have all my tax forms
Date published: 2023-04-14
Rated 5 out of 5 by from wonderful I only used the software and it was easy and fast!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Easy as 1, 2, 3, File! The Turbo Tax system is very intuitive and well-directed. Anyone can file their own taxes, even those with some complexity levels. The price is not for Free as advertised, so misleading language is unnecessary because it takes work to file your taxes and anyone should expect to pay something for such an easy process.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy to use I talked to a TurboTax rep for help and she was excellent. Answered all my questions.
Date published: 2023-04-14
Rated 1 out of 5 by from Kept getting stuck on one form. Had to start over 3 times because software kept getting stuck on one form.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick fast and easy It was super easy and fast. I did my taxes in about 15 minutes
Date published: 2023-04-14
Rated 5 out of 5 by from Makes it so easy! Using TurboTax year after year, it just gets easier. I appreciate all the questions they ask along the way in case something changed.
Date published: 2023-04-14
Rated 5 out of 5 by from A great program. A little difficult but, my son who is a computer tech helped. Thanks son.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3062
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Bug in Software in filing Detroit I have been using Turbo Tax for over 25 years. This may be my last year. I found a bug in the Detroit Tax Return which stopped my Return from being E-Filed due to this issue. I emailed issue and tried to call Turbo tax. No one has ever returned my request. I had to efile the Fed and Mi State but due to issue I skipped the detroit return and filed manually.
Date published: 2023-04-14
Rated 3 out of 5 by from Okay but was not like taking a vacation I don't feel that the commercials represent the extensiveness and difficulty in filing. I would like to see a comparison if I filed married and separate just to feel better about paying. My niece said it was hard to find the college tax initiative that they had in 2022 and had to spend time with an expert to search. Can't say that this is the best program or if HR Block is better.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Easy to navigate. Easy to use, navigate and file. Was done within 1 hour and I didn't even have all my tax forms
Date published: 2023-04-14
Rated 5 out of 5 by from wonderful I only used the software and it was easy and fast!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is Easy as 1, 2, 3, File! The Turbo Tax system is very intuitive and well-directed. Anyone can file their own taxes, even those with some complexity levels. The price is not for Free as advertised, so misleading language is unnecessary because it takes work to file your taxes and anyone should expect to pay something for such an easy process.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is easy to use I talked to a TurboTax rep for help and she was excellent. Answered all my questions.
Date published: 2023-04-14
Rated 1 out of 5 by from Kept getting stuck on one form. Had to start over 3 times because software kept getting stuck on one form.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick fast and easy It was super easy and fast. I did my taxes in about 15 minutes
Date published: 2023-04-14
Rated 5 out of 5 by from Makes it so easy! Using TurboTax year after year, it just gets easier. I appreciate all the questions they ask along the way in case something changed.
Date published: 2023-04-14
Rated 5 out of 5 by from A great program. A little difficult but, my son who is a computer tech helped. Thanks son.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3062