TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from TurboTax is great! TurboTax was quick and easy. I couldn’t be more happy.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was Easy! Easy to use. Called an expert for a small question and very helpful!
Date published: 2021-04-16
Rated 2 out of 5 by from TurboTax 2020 has problems TurboTax left out the Tax Summary table for the State of CA. Last year it was included and now it has disappeared. It has the Tax Summary table for the Federal forms but now for the State. Also, some of th headings were very confusing, i.e. Energy deductions. There was no specific entry for Solar Energy and Solar Battery and Solar Panels. Had to dig into the Turbotax to find it. Now very easy.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax makes taxes much less taxing Importing data from previous years and from financial firms saves a ton of time.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax made me filing very easy! I am very happy with the free program that is offered
Date published: 2021-04-16
Rated 1 out of 5 by from Buggy I experienced too many bugs with Turbo Tax this year. After going through the step by step questions, there were still many forms that were not filled out properly. The error checker takes you to blanks that require an entry with little guidance on what to enter. I would have been just as well off printing the forms from the IRS and doing taxes manually. If it wasn't for e-file, that is what I would do. The final straw was when I tried to pay for the state e-file, Intuit accepted my payment but did not relay that to the program. I had to reset Turbo Tax for the payment to be accepted. This is a minor inconvenience but is representative of the poor programing of this software. I will not be using or recommending Intuit products in the future.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Business It was more complicated than expected. However after several tries learned how to navigate on the desktop version. Might opt to take tax return to a tax preparer next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for the past several years, it's great, easy to use, helpful and always correct. Never had any issues.
Date published: 2021-04-16
Rated 5 out of 5 by from Another year with Turbo Tax My seventh year doing taxes with turbo tax easy way to do a stressful job. I recommend it to anyone how ask me about who i do my taxes with.
Date published: 2021-04-16
Rated 4 out of 5 by from Taxes Made Easy! Very simple step by step walk through taxes! I was able to do it in under a half hour! Amazing!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great! TurboTax was quick and easy. I couldn’t be more happy.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax was Easy! Easy to use. Called an expert for a small question and very helpful!
Date published: 2021-04-16
Rated 2 out of 5 by from TurboTax 2020 has problems TurboTax left out the Tax Summary table for the State of CA. Last year it was included and now it has disappeared. It has the Tax Summary table for the Federal forms but now for the State. Also, some of th headings were very confusing, i.e. Energy deductions. There was no specific entry for Solar Energy and Solar Battery and Solar Panels. Had to dig into the Turbotax to find it. Now very easy.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax makes taxes much less taxing Importing data from previous years and from financial firms saves a ton of time.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax made me filing very easy! I am very happy with the free program that is offered
Date published: 2021-04-16
Rated 1 out of 5 by from Buggy I experienced too many bugs with Turbo Tax this year. After going through the step by step questions, there were still many forms that were not filled out properly. The error checker takes you to blanks that require an entry with little guidance on what to enter. I would have been just as well off printing the forms from the IRS and doing taxes manually. If it wasn't for e-file, that is what I would do. The final straw was when I tried to pay for the state e-file, Intuit accepted my payment but did not relay that to the program. I had to reset Turbo Tax for the payment to be accepted. This is a minor inconvenience but is representative of the poor programing of this software. I will not be using or recommending Intuit products in the future.
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax Business It was more complicated than expected. However after several tries learned how to navigate on the desktop version. Might opt to take tax return to a tax preparer next year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax 2020 I have used Turbo Tax for the past several years, it's great, easy to use, helpful and always correct. Never had any issues.
Date published: 2021-04-16
Rated 5 out of 5 by from Another year with Turbo Tax My seventh year doing taxes with turbo tax easy way to do a stressful job. I recommend it to anyone how ask me about who i do my taxes with.
Date published: 2021-04-16
Rated 4 out of 5 by from Taxes Made Easy! Very simple step by step walk through taxes! I was able to do it in under a half hour! Amazing!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 3055