TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is okay It was great kkkkkkkkjhgggggggggggghggggggggggggghh
Date published: 2022-09-23
Rated 4 out of 5 by from Chris is Professional Thorough and Amiable Instructions on platform are unhelpful. Call me to learn my frustrations
Date published: 2022-09-23
Rated 5 out of 5 by from Great service and support Barb was great, hope to count on her next year again.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax Very good service. Will use again. Easy to use!!!!
Date published: 2022-09-23
Rated 3 out of 5 by from TurboTax selfserve seems scammy this year I've done taxes with turbotax for years, all web-selfserve. never had an issue. this year it said I owed $8000. So I ponied up for the Live option and it dropped to $2800 that I owed. not great, but those child credits did me in. but, like, why did regular TT say I owed sooo much?
Date published: 2022-09-23
Rated 2 out of 5 by from didnt use the live feature - at all didnt use the live feature - at all. they're only available during business hours so if you want to do taxes during work time you're great. Also, can't mass review crypto interest gains so get ready to spend 3 hours clicking through verifying the cost basis of each .000001 of ALGO you get. :)
Date published: 2022-09-23
Rated 5 out of 5 by from TurboTax is a life saver, not perfect but close! TurboTax has been my go to and saviour for the last 30+ years I have been doing taxes myself! including a sole proprietership. Have been wanting to use TT for business 1120 but have not had the courage yet, pay my accountant to file corporate returns!
Date published: 2022-09-22
Rated 5 out of 5 by from Great Job All was lost at the start of this process but Turbo Tax was able to restore my file and get me back to the same Tax Expert which made the process easy.
Date published: 2022-09-22
All TurboTax® Offerings Reviews - Page 306
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 1 out of 5 by from Not as Represented Advertised by TT as free Wisconsin filing but TT was unable to satisfy WI e-filing requirements and so i have to print and mail. The "$50 Value" for the state filing has not been offered back to me.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is Terrific! I had no problems or issues in completing the forms by myself! Thank you very much!
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax is okay It was great kkkkkkkkjhgggggggggggghggggggggggggghh
Date published: 2022-09-23
Rated 4 out of 5 by from Chris is Professional Thorough and Amiable Instructions on platform are unhelpful. Call me to learn my frustrations
Date published: 2022-09-23
Rated 5 out of 5 by from Great service and support Barb was great, hope to count on her next year again.
Date published: 2022-09-23
Rated 5 out of 5 by from Turbo Tax Very good service. Will use again. Easy to use!!!!
Date published: 2022-09-23
Rated 3 out of 5 by from TurboTax selfserve seems scammy this year I've done taxes with turbotax for years, all web-selfserve. never had an issue. this year it said I owed $8000. So I ponied up for the Live option and it dropped to $2800 that I owed. not great, but those child credits did me in. but, like, why did regular TT say I owed sooo much?
Date published: 2022-09-23
Rated 2 out of 5 by from didnt use the live feature - at all didnt use the live feature - at all. they're only available during business hours so if you want to do taxes during work time you're great. Also, can't mass review crypto interest gains so get ready to spend 3 hours clicking through verifying the cost basis of each .000001 of ALGO you get. :)
Date published: 2022-09-23
Rated 5 out of 5 by from TurboTax is a life saver, not perfect but close! TurboTax has been my go to and saviour for the last 30+ years I have been doing taxes myself! including a sole proprietership. Have been wanting to use TT for business 1120 but have not had the courage yet, pay my accountant to file corporate returns!
Date published: 2022-09-22
Rated 5 out of 5 by from Great Job All was lost at the start of this process but Turbo Tax was able to restore my file and get me back to the same Tax Expert which made the process easy.
Date published: 2022-09-22
All TurboTax® Offerings Reviews - Page 306