TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from All the support you need With Turbo Tax support the days of frustration when doing taxes are over. Very knowledgeable help, super nice, and patient.
Date published: 2022-04-06
Rated 5 out of 5 by from Best way to do your taxes Always find this program easy to use. I like how you can go step by step thru the tax process.
Date published: 2022-04-06
Rated 5 out of 5 by from good helpful when needing review, great information thanks
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTax is Okay IRA is confusing. For example, trying to login to my IRS account, I never could do that. Trying to setup and use an IDme account was impossible. And why did I need that? It's worthless!
Date published: 2022-04-06
Rated 3 out of 5 by from payment problem Had payment problem but Rita W helped us out tremendously.
Date published: 2022-04-06
Rated 5 out of 5 by from Great Job but some redundancy on the hand off. The hand off between the first contact and the expert has some redundancy in downloading materials, causeing me to do it twice, other than that it was great.
Date published: 2022-04-06
Rated 5 out of 5 by from Another year using Turbo Tax Second year using made it through some new complex tax forms. Help fron experts was great.
Date published: 2022-04-06
Rated 1 out of 5 by from It's Getting Way Too Expensive I have used Turbo Tax to file my taxes for over a decade. I love the program. It's user friendly, very informative, and has never led me astray. But it has just gotten too expensive. This year the cost exceeded what I can pay to my local tax agent and have them filed by a professional. Unfortunately, due to that reason alone, this will be the last year I use Turbo Tax.
Date published: 2022-04-06
Rated 3 out of 5 by from Disappointed with Turbo Tax There is a flaw on your software program. I was unable to make a change on the return (1095-A) and therefore was not able to e-file my daughters Federal & NY Tax returns. Your support agent tried her best but there is a system glitch and couldn't solve the defect.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Makes Taxes Unintimidating! All the helpful features (expert advise, online chat, community questions and help logs) make completing my own taxes so easy. I am a business owner and do self-employed gig work so my taxes seem complicated, but not with turbo-tax. They ask all the right questions to get my taxes done easily and quickly and without needing a year long accountant. Thank you I totally recommend Turbo Tax to everyone.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3042
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from All the support you need With Turbo Tax support the days of frustration when doing taxes are over. Very knowledgeable help, super nice, and patient.
Date published: 2022-04-06
Rated 5 out of 5 by from Best way to do your taxes Always find this program easy to use. I like how you can go step by step thru the tax process.
Date published: 2022-04-06
Rated 5 out of 5 by from good helpful when needing review, great information thanks
Date published: 2022-04-06
Rated 4 out of 5 by from TurboTax is Okay IRA is confusing. For example, trying to login to my IRS account, I never could do that. Trying to setup and use an IDme account was impossible. And why did I need that? It's worthless!
Date published: 2022-04-06
Rated 3 out of 5 by from payment problem Had payment problem but Rita W helped us out tremendously.
Date published: 2022-04-06
Rated 5 out of 5 by from Great Job but some redundancy on the hand off. The hand off between the first contact and the expert has some redundancy in downloading materials, causeing me to do it twice, other than that it was great.
Date published: 2022-04-06
Rated 5 out of 5 by from Another year using Turbo Tax Second year using made it through some new complex tax forms. Help fron experts was great.
Date published: 2022-04-06
Rated 1 out of 5 by from It's Getting Way Too Expensive I have used Turbo Tax to file my taxes for over a decade. I love the program. It's user friendly, very informative, and has never led me astray. But it has just gotten too expensive. This year the cost exceeded what I can pay to my local tax agent and have them filed by a professional. Unfortunately, due to that reason alone, this will be the last year I use Turbo Tax.
Date published: 2022-04-06
Rated 3 out of 5 by from Disappointed with Turbo Tax There is a flaw on your software program. I was unable to make a change on the return (1095-A) and therefore was not able to e-file my daughters Federal & NY Tax returns. Your support agent tried her best but there is a system glitch and couldn't solve the defect.
Date published: 2022-04-06
Rated 5 out of 5 by from Turbo Tax Makes Taxes Unintimidating! All the helpful features (expert advise, online chat, community questions and help logs) make completing my own taxes so easy. I am a business owner and do self-employed gig work so my taxes seem complicated, but not with turbo-tax. They ask all the right questions to get my taxes done easily and quickly and without needing a year long accountant. Thank you I totally recommend Turbo Tax to everyone.
Date published: 2022-04-06
All TurboTax® Offerings Reviews - Page 3042