TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Excellent system I have been using TurboTax for years. It is an excellent system; however, Customer Service access needs improvement. I have sent three e-mails but did not receive feedback.
Date published: 2021-04-17
Rated 3 out of 5 by from No IRS instruction references, Wrong data source I miss the ready references to the IRS instructions that were included in previous TurboTax years. I had to go on-line to get IRS publications to answer many questions that I had. I also found that some of the data source information for specific forms was missing or incorrect. In several cases the actual data source that TurboTax used was different than the data source TurboTax listed for the form.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo tax is good Easy to navigate Not hard at all to process returns
Date published: 2021-04-17
Rated 5 out of 5 by from So easy & stress free! I had anxiety about my taxes this year because I did not want to go anywhere in person because of Covid. Turbo Tax was so easy & helpful!
Date published: 2021-04-17
Rated 4 out of 5 by from Makes life easier Very easy to use and find the information. I recommend to anyone.
Date published: 2021-04-17
Rated 4 out of 5 by from good, sometimes ya'll need more explaining used Turbo tax for many years, simple returns, even compared with a tax guy who only found 4 dollars more. HSA part still throws me off, might want to add more explanations for simple folk like me.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is Good ! Turbo Tax is Good product to use ! Very easy and understanding.
Date published: 2021-04-17
Rated 5 out of 5 by from Straightforward and the expert help was great. I had a new tax situation, and all my questions were answered fully
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent. Easy. Always easy and quick. Super convenient. I love it!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is so easy I have used Turbotax for years. It makes taxes preparation so much easier!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3042
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent system I have been using TurboTax for years. It is an excellent system; however, Customer Service access needs improvement. I have sent three e-mails but did not receive feedback.
Date published: 2021-04-17
Rated 3 out of 5 by from No IRS instruction references, Wrong data source I miss the ready references to the IRS instructions that were included in previous TurboTax years. I had to go on-line to get IRS publications to answer many questions that I had. I also found that some of the data source information for specific forms was missing or incorrect. In several cases the actual data source that TurboTax used was different than the data source TurboTax listed for the form.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo tax is good Easy to navigate Not hard at all to process returns
Date published: 2021-04-17
Rated 5 out of 5 by from So easy & stress free! I had anxiety about my taxes this year because I did not want to go anywhere in person because of Covid. Turbo Tax was so easy & helpful!
Date published: 2021-04-17
Rated 4 out of 5 by from Makes life easier Very easy to use and find the information. I recommend to anyone.
Date published: 2021-04-17
Rated 4 out of 5 by from good, sometimes ya'll need more explaining used Turbo tax for many years, simple returns, even compared with a tax guy who only found 4 dollars more. HSA part still throws me off, might want to add more explanations for simple folk like me.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is Good ! Turbo Tax is Good product to use ! Very easy and understanding.
Date published: 2021-04-17
Rated 5 out of 5 by from Straightforward and the expert help was great. I had a new tax situation, and all my questions were answered fully
Date published: 2021-04-17
Rated 5 out of 5 by from Excellent. Easy. Always easy and quick. Super convenient. I love it!
Date published: 2021-04-17
Rated 5 out of 5 by from TurboTax is so easy I have used Turbotax for years. It makes taxes preparation so much easier!
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3042