TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281604 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax Live is worth it I had TurboTax live CPA prepare my taxes for me this year. Steve did a great job, much faster than I would have done, and he definitely understands all the little details that may help your situation. Way better than the regular TurboTax automated question and answer approach
Date published: 2021-04-17
Rated 5 out of 5 by from Great Experience IT WAS A GREAT EXPERIENCE. I WILL HIGHLY RECOMMEND TO FAMILY AND FRIENDS
Date published: 2021-04-17
Rated 5 out of 5 by from Great Service! I felt like I had received a great understanding for my returns and my tax professional was super! He made sure any questions I had were answered as best as possible and was very flexible with time needed.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax online is convenient Turbo Tax filling online with a consultant is very convenient
Date published: 2021-04-17
Rated 5 out of 5 by from Great! Enjoyed working with Steve G. You need to let me book the same person for next year.
Date published: 2021-04-17
Rated 2 out of 5 by from Extremely poor connectivity to your account This software has a huge disconnect between what you're trying to do and your account with intuit. When you think you have purchased one thing you find that you need to purchase additional packages that you thought were included with your original purchase. When you do purchase the additional items you need to re-enter all of your information for the umpteenth time including payment information. You would think that after entering that information several times that it would have that information at hand.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is Good Value Turbo tax makes filing my federal taxes easy and economical.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is Like a Good Friend I am a very senior citizen doing my own taxes for the first time and it was sooo easy! A friend has always done them for me before, using Turbo Tax, but I think the 2020 form has been simplified because I was not intimidated. It was like having my good friend next to me the whole time
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy! The program is so user friendly and has so many options for its users. You are able to ask for help by chat or you can ask a live person. I feel like a tax professional using this service!
Date published: 2021-04-17
Rated 5 out of 5 by from turbo tax is Great experience with tubro tax has been friendly quick and easy
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3037
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live is worth it I had TurboTax live CPA prepare my taxes for me this year. Steve did a great job, much faster than I would have done, and he definitely understands all the little details that may help your situation. Way better than the regular TurboTax automated question and answer approach
Date published: 2021-04-17
Rated 5 out of 5 by from Great Experience IT WAS A GREAT EXPERIENCE. I WILL HIGHLY RECOMMEND TO FAMILY AND FRIENDS
Date published: 2021-04-17
Rated 5 out of 5 by from Great Service! I felt like I had received a great understanding for my returns and my tax professional was super! He made sure any questions I had were answered as best as possible and was very flexible with time needed.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax online is convenient Turbo Tax filling online with a consultant is very convenient
Date published: 2021-04-17
Rated 5 out of 5 by from Great! Enjoyed working with Steve G. You need to let me book the same person for next year.
Date published: 2021-04-17
Rated 2 out of 5 by from Extremely poor connectivity to your account This software has a huge disconnect between what you're trying to do and your account with intuit. When you think you have purchased one thing you find that you need to purchase additional packages that you thought were included with your original purchase. When you do purchase the additional items you need to re-enter all of your information for the umpteenth time including payment information. You would think that after entering that information several times that it would have that information at hand.
Date published: 2021-04-17
Rated 4 out of 5 by from Turbo Tax is Good Value Turbo tax makes filing my federal taxes easy and economical.
Date published: 2021-04-17
Rated 5 out of 5 by from Turbo Tax is Like a Good Friend I am a very senior citizen doing my own taxes for the first time and it was sooo easy! A friend has always done them for me before, using Turbo Tax, but I think the 2020 form has been simplified because I was not intimidated. It was like having my good friend next to me the whole time
Date published: 2021-04-17
Rated 5 out of 5 by from Super easy! The program is so user friendly and has so many options for its users. You are able to ask for help by chat or you can ask a live person. I feel like a tax professional using this service!
Date published: 2021-04-17
Rated 5 out of 5 by from turbo tax is Great experience with tubro tax has been friendly quick and easy
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3037