TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Turbo Tax is disappointing I paid to get expert help to not get the answer anyway. My taxes will not file statine that States pensions annuities and IRA Part A, Line 4A and Part A, line 4 B should not both be entered. Thenit goes to part A line 4A. It does not allow me to file. I took out all the pensions and reentered all the iinfo. I think it might be a glich in the program, but I cannot get any answers. Have used Turbo tax over 10 years - will not use it again.
Date published: 2021-04-17
Rated 1 out of 5 by from Never again Overpriced and nonfunctional technology. System unresponsive (keeps spinning) & missing very basic functions that make it very literally impossible to navigate. I wanted easy and simple, I was given neither. Feels like I was cheated out of my money for the cost of this service.
Date published: 2021-04-17
Rated 1 out of 5 by from Watch for Real Cost Disappointed with the hidden charges for a "free" service
Date published: 2021-04-17
Rated 3 out of 5 by from it can be frustrating at times it has been simpler in the past, but this year it seemed to find obscure things for me to review that i have not had in the past. I feel like they are trying to get me to pay for the up grade. it is questionable if I will use them next year.
Date published: 2021-04-17
Rated 4 out of 5 by from TurboTax service is excellent. TurboTax experts can provide suggestions timely and cordially.
Date published: 2021-04-17
Rated 5 out of 5 by from TTax is worth it I have been using this tax service for over 10 years
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax does its job but could be better I have been using turbo tax for years and it is good for people with W2s I just started to be self-employed this year should provide more help to people who is self employed since we as consumer do not know tax laws and only could rely on Turbo Tax for filing their tax. You should also provide warning if the tax date due change or not change. If someone did not toll me State tax is still due the same date, I would have waited until 5/17/21 to file my tax. This is important as a feature for your program.
Date published: 2021-04-17
Rated 5 out of 5 by from Taxes Done Turbo tax makes it easy to file your own taxes. Very good.
Date published: 2021-04-17
Rated 5 out of 5 by from Love ove love turbotax So easy and user friendly love turbotax very nice .
Date published: 2021-04-17
Rated 5 out of 5 by from Very Easy to Use! Very easy process. Walks you through step by step. I will never pay to have my taxes done again.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3036
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax is disappointing I paid to get expert help to not get the answer anyway. My taxes will not file statine that States pensions annuities and IRA Part A, Line 4A and Part A, line 4 B should not both be entered. Thenit goes to part A line 4A. It does not allow me to file. I took out all the pensions and reentered all the iinfo. I think it might be a glich in the program, but I cannot get any answers. Have used Turbo tax over 10 years - will not use it again.
Date published: 2021-04-17
Rated 1 out of 5 by from Never again Overpriced and nonfunctional technology. System unresponsive (keeps spinning) & missing very basic functions that make it very literally impossible to navigate. I wanted easy and simple, I was given neither. Feels like I was cheated out of my money for the cost of this service.
Date published: 2021-04-17
Rated 1 out of 5 by from Watch for Real Cost Disappointed with the hidden charges for a "free" service
Date published: 2021-04-17
Rated 3 out of 5 by from it can be frustrating at times it has been simpler in the past, but this year it seemed to find obscure things for me to review that i have not had in the past. I feel like they are trying to get me to pay for the up grade. it is questionable if I will use them next year.
Date published: 2021-04-17
Rated 4 out of 5 by from TurboTax service is excellent. TurboTax experts can provide suggestions timely and cordially.
Date published: 2021-04-17
Rated 5 out of 5 by from TTax is worth it I have been using this tax service for over 10 years
Date published: 2021-04-17
Rated 3 out of 5 by from Turbo Tax does its job but could be better I have been using turbo tax for years and it is good for people with W2s I just started to be self-employed this year should provide more help to people who is self employed since we as consumer do not know tax laws and only could rely on Turbo Tax for filing their tax. You should also provide warning if the tax date due change or not change. If someone did not toll me State tax is still due the same date, I would have waited until 5/17/21 to file my tax. This is important as a feature for your program.
Date published: 2021-04-17
Rated 5 out of 5 by from Taxes Done Turbo tax makes it easy to file your own taxes. Very good.
Date published: 2021-04-17
Rated 5 out of 5 by from Love ove love turbotax So easy and user friendly love turbotax very nice .
Date published: 2021-04-17
Rated 5 out of 5 by from Very Easy to Use! Very easy process. Walks you through step by step. I will never pay to have my taxes done again.
Date published: 2021-04-17
All TurboTax® Offerings Reviews - Page 3036