TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from Turbo Tax was a nightmare in the end Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by from Poor Service I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy to use but ten we only has a simple return It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and fast Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax is user friendly I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very easy to use This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax es muy práctico La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by from Fast but too expensive This is a well-done service, but it nees to be about $30-40 dollars cheaper.
Date published: 2023-04-20
Rated 4 out of 5 by from I wish it was still free! Great experience as always. I just wish it was still free.
Date published: 2023-04-20
Rated 2 out of 5 by from Too expensive You advertise low price. It cost $170 and it was basic information
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo Tax was a nightmare in the end Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by from Poor Service I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy to use but ten we only has a simple return It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by from Easy and fast Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by from Turbo Tax is user friendly I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by from Very easy to use This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax es muy práctico La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by from Fast but too expensive This is a well-done service, but it nees to be about $30-40 dollars cheaper.
Date published: 2023-04-20
Rated 4 out of 5 by from I wish it was still free! Great experience as always. I just wish it was still free.
Date published: 2023-04-20
Rated 2 out of 5 by from Too expensive You advertise low price. It cost $170 and it was basic information
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 304