TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
McJabel from
Turbo Tax was a nightmare in the end
Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by
Keversoll328 from
Poor Service
I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by
Bill0714 from
Easy to use but ten we only has a simple return
It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by
TNorris2023 from
Easy and fast
Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by
Mark M D from
Turbo Tax is user friendly
I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
ElizaLWiggs from
Very easy to use
This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by
Ponce53 from
Turbotax es muy práctico
La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by
JKB2023 from
Fast but too expensive
This is a well-done service, but it nees to be about $30-40 dollars cheaper.
Date published: 2023-04-20
Rated 4 out of 5 by
Millimyles from
I wish it was still free!
Great experience as always. I just wish it was still free.
Date published: 2023-04-20
Rated 2 out of 5 by
bjm3503 from
Too expensive
You advertise low price. It cost $170 and it was basic information
All TurboTax® Offerings Reviews - Page 304
Date published: 2023-04-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
McJabel from
Turbo Tax was a nightmare in the end
Completing my claim was ok, but when it came to submitting the claim, I had nothing but problems. Contacted someone @ TurboTax, and spent over 3 hours on the phone, trying to get my eFile to go through. My federal went thru, but I ended up mailing my state. Then 2 days later I see that I have several emails from TurboTax because "there was a Problem" with my Fed file. I just submitted again today (4/20), not very confident that this is over. With the exception of the help I recieved on 4/18, it's impossible to speak to a human being and get real help. I've used TurboTax for several years, but this is definitely the LAST TIME.
Date published: 2023-04-20
Rated 1 out of 5 by
Keversoll328 from
Poor Service
I have tried multiple times, for weeks, to e-file my return. It has been rejected every time. Turbotax tells me it's fixed, but still not accepted. Very frustrated and now late filing.
Date published: 2023-04-20
Rated 5 out of 5 by
Bill0714 from
Easy to use but ten we only has a simple return
It was fine..really didn't need any help with a tax expert because my return was simple with standard deduction.
Date published: 2023-04-20
Rated 5 out of 5 by
TNorris2023 from
Easy and fast
Informative throughout and a very easy layout to follow. Walks you through step by step.
Date published: 2023-04-20
Rated 4 out of 5 by
Mark M D from
Turbo Tax is user friendly
I have used Turbo Tax for several years. I like its accuracy and simplicity of use. Would recommend it to anyone.
Date published: 2023-04-20
Rated 5 out of 5 by
ElizaLWiggs from
Very easy to use
This was my first time filing my taxes by myself and I’m so impressed by how easy everything was
Date published: 2023-04-20
Rated 5 out of 5 by
Ponce53 from
Turbotax es muy práctico
La mejor aplicación para hacer tus impuestos y fácil de manejar
Date published: 2023-04-20
Rated 4 out of 5 by
JKB2023 from
Fast but too expensive
This is a well-done service, but it nees to be about $30-40 dollars cheaper.
Date published: 2023-04-20
Rated 4 out of 5 by
Millimyles from
I wish it was still free!
Great experience as always. I just wish it was still free.
Date published: 2023-04-20
Rated 2 out of 5 by
bjm3503 from
Too expensive
You advertise low price. It cost $170 and it was basic information
All TurboTax® Offerings Reviews - Page 304
Date published: 2023-04-20